Dunkin’ Donuts

This is probably my favorite Dunkin’ Donuts to go to. When we go in we are always greeted like we’re long time friends. Even though this is a chain store, inside it feels very much like a local ma and pa shop. One time as our order was being made, I was talking to my husband whether we should try out the new blueberry munchkins. The kind woman behind the counter overheard me and threw in a few blueberry munchkins for us to try free. A lot of new Dunkin’ Donuts shops have been built around this area, but this is by far my favorite one to come to.

The old woman (manager) there is rude and unpleasant. She doesn’t wear gloves when handling food and seems to always be in an awful mood. But the teens who work there are great. They are friendly and welcoming. The old woman always gives me and my friends a mean look when we go there which is often. And tries not to serve us with respect. I would not be righting this review if I had something to do with her hating me but I don’t. I am a nice paying costumer. Don’t go hear if she is working.

Mickey, please forgive me.
These were the 5:30 am workers…
I asked for Hazelnut coffee, light cream.
I received Cream with light hazelnut coffee.
I showed the cashier and mentioned I asked for light cream.
Coffee remade with no comments. I got the same thing! Looked the same.
I want Hazelnut coffee LIGHT cream.
Once again looks the same. I finally asked the cashier for black coffee.
Would you believe I got Cream with light hazelnut again?
I took my coffee and left.
Mickey D. Please take me back. I promise not to cheat on you again. :)

The food is good as any dds but their is problem here when communication, its hard to get a order right if you want any customization which is not an issue I’ve experienced at other dds, here to request a certain bagel for my sandwich requires repeating the order numerous times, the same with coffee orders, asking for no sugar takes a painful amount of interpretation process, they often get something wrong or have even attemped to give us the wrong order emphatically when there are only two orders in the store, and it clearly is the other persons.

I stopped in here for a cup of coffee after donation blood at Lifesource, which is in the same plaza. The atmosphere in there was way more positive and friendly than most other DD that I have been to (hence the need to stop to write a review). The women there were so friendly, saying «happy Friday» to everyone and calling everyone «honey.» I wished this location was my neighborhood DD… They make grabbing a cup/​donuts pleasant. Happy Friday, indeed!

Close to work, fast and efficient. Always busy but always friendly. Coffee is always fresh too. I don’t eat donuts but they look delicious :)

My local dunkin spot from home. always open and always there when needed. The guy here late at night is cool. Always positive even late at night. Wish this location would have almond or coconut milk like most of the dunkin are doing but begged can’t be choosers.

I’ve gone here a handful of times because it was close to work. That is the only reason. I won’t be returning. The last time I bought my coffee, which was fine, I ordered a bag of hash browns. The lady handed me hash browns with no paper bag. They are greasy… how is one expected to transport them? In their pocket?! I’ve never seen this happen. I asked for a bag and the lady gave me one begrudgingly.
Go back the next day and she does the same thing! This time leaving the bag of greasy hash browns on the counter. I ask for a paper bag and she proceeds to leave it beside the hash browns on the counter!
As an African American male I’d like to think this wasn’t a subtle racist gesture but it sure felt like it. I’ll leave that up for others to decided. Regardless, it’s rude, unprofessional and unsanitary. It’s a shame they’d treat customers this way. I submitted a complaint to corporate and I’m awaiting a response. One star from me.

You might ask: «how to review Donkin’ Donuts — the food and drinks probably taste the same everywhere», but… at this location donuts are always fresh and coffee is just perfect. The most important think about this place is outstanding customer service. Very cool atmosphere and people are very, very nice. 5 stars for you guys, best wishes!!!

I’ve been going there for the last few years, they make the coffee the BEST! Great ladies!!! Donuts got so much better, great job GALS

I drive 10 miles to get coffee from here because no Dunkin Donuts knows how to make coffee like Martha. She’s beyond nice and always makes my coffee good. 5 stars

The donuts were taste and my wife raved about the coffee. We were on vacation from Omaha, NE and plan to stop back again when we are in town this month. The service was good and the store was clean. It was a pleasure for our first Dunkin Donut experience.

Just your average Dunkin Donuts. I sometimes stop by here on my way to night class when I am feeling like I either need a hot coffee to keep me awake or a donut to treat me after a rough day at work. It is a convenient location and fairly east to get in an out of quickly. I wish they had a drive thru here!

This is the old school Norridge area meeting spot. You’ll catch all the old timers up here meeting in the morning, all the people on their way to work, and all the locals starting their day. This is the best dunkin donuts in the area and because they are busy everything is always fresh.

I love dunkin coffee!
Gives me that energy rush I need!
Coconut Coffee is my favorite!

The coffee tastes like it was made with water they cleaned the floors with… Food is never prepared correctly, hash browns soggy and cold, toasted beagles don’t taste toasted more like microwaved. I can only think of one staff member there that is friendly. If u need your dunkin fix go to the one on Lawrence just down the street.

This joint saved my life this week via their iced coffee alone. I would stumble over from condo hell after a night of debauchery and this icy brew was so potent I flashed back to the 80’s if you catch my drift. Much to my liking I believe they formulate it for the masses that add cream, sugar and whatever else. Fools. Snort it straight and your good to go for infinite disco ball action.

The food at this Dunkin Donuts is ok, but personally the service here sucks I can barely understand what the hell they’re trying to say to me.

This dunkin donuts is known for their patronage. There is a line long deep and they all know each customers order. There is no drive thru and they do not accept credit cards but worth it to come here for the customer service.

Dunkin Donuts, your donuts and coffee are awesome. I heard you’re coming over here to the west coast. I think that’s great.
The one reason why you’re not 5 stars is because my dog got run over right outside you guys on Cumberland. I picture the kiler being some greaser in an IROC-​Z. He was a mean dog, though.