KFC

My husband and I had the absolute worst experience ever in a fast food restaurant. We waited 35 minutes and ended up having to get our money back because our food (8 piece bucket) was still not ready. It is unfortunate that we will never go back to kfc again.

Some of the negative reviews sound as if they were written by competitors — there are two other chicken take-​out joints in the same mall and by the emptiness of parking lots, competition is fierce. Some of the negative comments here don’t match my experience or that of a family member. I’ve visited the place about 10 times in the past year and it’s never been dirty, not even the rest room. Lastly, I cannot fathom an order so specialized or complicated that it would take this location 20 – 30 minutes to fill unless the order was placed in the middle of the Madhouse Hour.
Now for my review…
I usually order chicken tenders (skinless, boneless, white filet) with cole slaw. I judge the coleslaw to be out of this world! I judge the chicken to be tender, moist, non-​greasy, flavorful and not overly salty like found at other chicken places. The sides are okay, but not good enough for me to repeat the experience (unless I were really hungry). Prices are good considering the location and their overhead. If I were looking for phenomenal fried chicken, I’d raise my grandmother from the dead and have her make me a batch. Or perhaps I’d make a mess of my kitchen and spent two hours preparing my own. I like all three chicken take-​out places in this mall for different reasons. I’ll spare you my comparisons except to say that KFC at this location receives more business from me than the others.

If you want to eat within an hour, don’t go here. Slowest service I’ve ever seen, orders are wrong at least half the time. Just go to the chic fil a next door and You’ll be much happier

DISGUSTING! Do not eat here! The manager was a african american male and the drive thru windo whappened to be propped open when i over heard him SCREAMING and DEGRADING his employee and then he realized the window was opened and freaked out on the employee (young white male) about it… The degrading harrassment went on for about 5 – 10 minutes before he smiles and handed me my food… stupid asshole should go dig a hole and lay in it…

The new owners are of this place have made it a little cleaner but overall you are still getting the same quality KFC service from Norristown. The staff look like high school drop outs, bizarre and inappropriate convos going on while customers are trying to order, drive thru always slow, out of chicken ALOT, forget trying to get pot pies, whole place is a joke

Service is hit or miss. When it gets busy, expect to wait for your food for quite awhile depending on who is currently on staff.
Sometimes the food and service is great but then comes the times when your waiting 20 minutes for a bucket of chicken or you have to have your sandwich remade since they put mayo on it when you told them not to.
More recently the quality of service and the consistency of the food has been a lot better. I know the chicken and even the potato wedges can take some time to cook and I prefer the food to as fresh as possible but at least explain that to the customer instead of just messing around behind the counter, etc.
You know the sandwiches are good, same goes for the chicken (crispy, original or roasted). For the most part the food is good and of decent quality overall. If you have been to one KFC then you know what you want. Go get your bucket of crispy chicken and a BBQ chicken sandwich with wedges as the side and your good to go.

Um, I GENERALLY love KFC. I HATE this KFC. I have given them so many chances. I don’t know who the owner or «managers» are but they are ruining KFCs name. MOST RECENT BAD EXPERIENCE: At 8:30 tonight I ordered a 10 piece bucket of grilled. They said they had to substitute 2 original recipe breasts — leaving the rest o the bucket filled with the small, frequently indeterminate parts. EVERYTHING WAS LUKEWARM @ BEST. THERE WAS A PUDDLE OF TALLOW IN THE BOTTOM OF THE BUCKET. THE OR BREASTS WERE DRIED BEYOND RECOGNITION. THE ‘SERVICE’ IS A JOKE. FOR OVER 10 YEARS EVERY FREAKIN TIME IT IS NAUSEATING. THE KFCs NEAR WORK ARE EXCELLENT. WTF??? NOW I’LL POST THIS @ KFC​.COM AND YAHOO LOCAL.
AVOID AT ALL COSTS! 0 stars

Can’t go wrong with their corporate music mix, or is that someone’s iPod? Nothing like eating fried chicken to S.O.S. Band’s «Baby We Can Do It». Cole slaw is good but their macaroni cheese tastes like a car seat — the bad kind.
You’re here for the chicken: Their chicken still is lower tier for fast food and their bread leaves creepy grease stains, but customer service is tops, and food comes out quick compared to years ago.
In closing: WHY ARE YOU READING REVIEWS FOR A KFC?

Eh, it’s KFC… Everything was cool with this place but for some reason and I’m starting to pick up on it with another location…
It seems like even when you’re the only customer, whether you drive-​thru or walk inside, it still takes a good 15 minutes to get your food.
I thought this was supposed to be a fast food place? I know there’s nothing fresh here so why the wait?