For starters, I’ve always loved Pizza Hut, ever since I was a little boy. Ever since they had legit restaurants with servers which I don’t see around no more. I walked into the Main Street location got runged out and was asked if I wanted paper plates and napkins, I said sure. I walked out, not with my paper plates or napkins.(Sooooo what was the point in asking). 2nd, The ONLY reason I’ve been craving some Pizza Hut is because I wanted the triple threat, not 3 separate boxes. Highly disappointed that a box with 3 drawers was advertised and did not walk out with one. #3 The online confirmation specifically mentioned 9:30 that my order will be ready for pick up, no big deal that it was not ready by 9:35 but what is a big deal is the fact that when I arrived, I was told everything is just coming out. So why when I get home the breadsticks weren’t even warm. They were completely cold. Thank God the Pizzas and brownies were warm. Anyway, morale of the story Pizzas are banging, Customer Service not.
John M.
Évaluation du lieu : 5 Stroudsburg, PA
You know pretty good food Pizza Hut what can I say standard deal cheapish and easy to get to you can order online you can pay online but whatever and the food is standard do you Pizza Hut pretty goodin fact I just got lucky they excepted my free medium pizza coupon from the coupon book I bought from the school fundraiser but since they had ran out of medium pizzas they just give me two large pizzas for free or for this price of the meeting so awesome
Anne B.
Évaluation du lieu : 1 Norristown, PA
First, I love the pizza from the Main Street location, finds there are generally very pleasant. However, BEFOREWARNED that if u order online, THOUGHWILLBECHARGEDADDITIONALFEES at the checkout. Fire example, my account brings me to their ‘deals’ so I click on the«10 $ any pizza» go to the order page that still says«10 $ any pizza» full out the order, go to checkout and am charged 12 $ plus 2.50 for delivery. After trying to redo my order a few times and it continues to charge me OVER their advertised price, I delete my order and try a different ‘deal’. This is the«12 $ 3 cheese stuffed crust pizza», click go to order page where again all it says is «12 $ 3 cheese stuffed crust pizza» instructs me to choose my pizza, I do so, go to checkout & I am charged 16.50 per pizza. I return back to deal page looking for anything that would explain this and no nothing. I call pizza hut, which apparently routes u to a national call center, I explain my dilemma and an. instructed«only some of those deals are available in your area» And how would I know this I ask? These deals are sent to my email, and when I go into my account which contains my address and store location, these are the deals I am presented with. She replies«yes maam I understand however not all deals are available in your area» I tried to all a few more questions but all I received was the previously stated robotic answer. So she sends me to the local store who tells me ‘oh no, those deals aren’t available any more’ then why r they online WITHOUT location restrictions OR expiration dates? Well after a 10 minute conversation of her explaining that stuffed crust is $ 2.00 extra that’s why the difference, but I said u just said the $ 10 deal was no longer available, are u now telling me it is, I’m confused? She further explains that the 123 cheese stuffed crust is not available, it’s only a promotion and it’s with NO toppings, so if u want toppings it’s $ 16.50. Again, u said it’s unavailable, now u r telling me to order it. I’m confused. I’ve ordered these exact deals for over a month now workout this or any issue. So if you’re telling me the price difference is bc the deals are no longer available, then why is it still online, why did I just yesterday get the email with the link to the deals? Sounds like pizza hut is trying to intentionally defraud its customers. Just saying. I mean advertising one price and charging me another… isn’t that illegal? Needless to say I didn’t order not will I ever in the future.. I don’t do business with companies that aren’t honest and don’t stand behind their OWN advertising!!!