Courtyard Village West Apts

sense my post keeps getting removed by management, here it is again! Let me start off with just a general walkthrough of the apartment, you walk in your front door open your noisy clangley metal closet door to put away your shoes and coat, go into your kitchenette thats more like a childs play kitchen than a real one. If you have any large or out of the ordinary pots, pans or plates they will not fit. All the closets in the house are fitted with the same creaky noisy metal doors that make you hope you’re not bothering a neighbor because you can clearly hear their metal closet doors open and close. If you have children they had better be quiet, respectful, and not make any messes because if god forbid the manager Kathy finds a single stain on the precious carpet, she will try to charge you $ 1,000 for all the carpet in the apartment. From there, lets move onto pets. Don’t get any. Cats are allowed, two, to be exact, and if you even dream of having a hamster, a goldfish, a gerbil, or a bunny, or anything else small and harmless Kathy will try to evict you. And try never to order packages because Kathy will lock them up in her office and make you jump through hoops to get them back, all while trying to fine you for causing her inconvenience. Don’t use the after hours maintenance men, because she will try to fine you. Also in the winter, invest in a ice breaking tool because they will not remove it from the sidewalks themselves, they will let it sit and cause countless injuries to the residents. You can try to send any complaints straight to corporate, but at best, her boss, Tony will call you and take Kathys side. Kathy, from the first day i met her I believe she has broken fair housing laws, bullied me, and taken advantage of me. She forced me to pay a $ 1,500 deposit. I only went along with it because she promised i would get back the $ 1,000 in a few months after she saw that we could make the rent payments. And when we renewed our lease She charged us $ 1,000 with no explanation, She has even gone on to add an extra $ 38 on as bad debt that I don’t understand what it was even for! She said my apartment was trashed even though I took fantastic care of it. But regardless, I never saw or signed a damage report to account for the $ 1,000 she took from me. I would also like to address the rude treatment I received on a regular basis from Kathy. She belittles my fiancé and I to our faces, and over the phone throughout the two years we’ve been living here. We always pay our rent on time, we don’t do anything wrong, and we consult with Doris frequently because she is much more professional than Kathy. The final straw was when Kathy sent me a letter accusing me of two lease violations. These letters are uncertified, unethical, and influenced only by her personal agenda. She accused us of moving in an unauthorized occupant which is NOT true. And she accused me of having caged animals which is also NOT true. We don’t have any caged animals. I am deeply offended and I am tired being uncomfortable in my own home, which Kathy has also told me «isn’t mine», I’d sure like to know what I’m paying $ 995 a month for then. When my fiancé came into the office to speak to her personally and calmly, he said Kathy spent only a few minutes talking about something that bothered her about us and then went on to insult me for a whole half hour. Kathy told him that she can not stand me and that «She has no idea how to live decently», «She has bad habits.» Kathy hasn’t even had one real conversation with me. She has no idea who I am. She assumes who people are and plays detective to the point where she drives good residents away. I see people move out constantly because of her baseless accusations. When we would tell her about things that needed to get fixed in our apartment, she NEVER makes a note of it or gets back to us. My fiancé has to personally find her staff to work on the issues we had in our unit. We had toilet, heating, and electrical issues. NONE of these issues were ever addressed by her or acknowledged. We would wait weeks for her response and would have none. It is pathetic that she can’t even make a sticky note on anything. I thought there were fair housing laws? I was bullied by Kathy, I was being miss treated by Kathy, and I was backed into a corner by Kathy. I’m so glad I moved out of this hell hole, i feel a huge weight lifted off my shoulders. I hope you heed my warnings before renting at Courtyards Village West in North Aurora, IL. Save your money and sanity. Don’t move here.
ps i will keep reposting this every time it is deleted, i will make new accounts if this one is banned, and ill use other peoples computers if you block my IP address. you will not silence me on this. i try think courtyards is a bad place for families, and they need to no both sides, not just read the «positive» reviews Kathy has her friends post.