Big Billys Burger Joint

Not on game today. Burger ordered well done came out rare after very long wait. Rum runner very icy with odd flavor after taste. Farmers salad which is my usual, had very small spot of salmon. I know during the week owner is very involved which may be why today was off.

We’ve been here a few times. The food has always been pretty good, but their service is always sub-​par. Their bison burger is delicious. This last time, we sat at the bar, which was very unclean. There were glasses everywhere, the milkshake station was a mess and nothing was organized. It took 25 minutes for us to get our food. They only had one bartender whom was tending the bar and three tables. We got our own menus and had to wait over 10 minutes for sodas! It’s sad because their food is tasty, but it’s hard to come back when you’ve had bad service on multiple occasions.

Came here on a whim… great, all-​natural, filling, locally grown, and flavorful food. Visited from Atlanta and came to Tanger outlets to shop, but was hungry for a blue cheese chicken sandwich. It was worth the chance because there isn’t a Big Billy’s burger in Atlanta. It was so tasty that after my boyfriend tasted it he wanted to try a burger, although he’d already eaten. He had an angus burger with feta cheese, lettuce, mayo, and ketchup, with steak fries (his favorite).
Dessert was good too. I got a brownie milkshake with chocolate syrup.
Will definitely return here when we visit South Carolina again!!!

The décor is fun and beachy. It has a great bar scene. Although I am not a burger person, this place was not my choice but I was hoping to enjoy one of the selections from the menu for me. I got the grilled 3 cheese bacon and tomato and sweet potato fries. My sandwich was cold. Our waiter Corey was attentive and offered to fix it, but heat would not have fixed the flavor it was lacking. I would recommend the sweet potato fries. Good luck with your burger endeavors.

We were surprised by the quality. Starved and settling on strip mall food we found this place. All free range, organic meats, fresh cut fries, etc. Very good food.

Great food… Poor service
Waited at the door to be seated but ended up seating ourselves. We even had to go our own menus! Once we were able to flag down our waitress she squatted down, places her breasts on our table attempted to memorize our order which failed as she couldn’t remember we wanted 2 burgers and fries. In the end the food was great but like I said the service was bad and they weren’t even busy.

I Went to Big Billy’s Burger Joint located at 5070 International Blvd, North Charleston, SC 29418to pick up lunch to take back to work. I ordered the 3 cheese slider and fries. I asked that my sliders be well done. Instead I got three tiny burgers in big buns and all of them still very red inside. However, that is not the worst of it to me. I sat at my desk and started reading the receipt and I found that the bar tender, instead of asking for my name just listed me as BLK. I would think that this day and age an African American could walk into a bar and get the same treatment as everyone else, especially a restaurant that charges $ 12.00 for a burger and fries.
After I saw the note I called and I spoke to this Brianna and she said she did not mean to be offensive but maybe she did it because of the color of my shirt. My shirt is white.
In this area there are literally hundreds of other places that I could go spend my money and I think Big Billy should consider who he’s hiring and what they say and do to the customers, the ones that keeping them their jobs.

Upon entering we were not immediately greeted. Severs servers looked our way and easily looked away, about in later we were seated. Upon being seated it took another 5 – 7 min for someone (who was not our server) to get our drink orders. After finally meeting our server we had a question about a coupon and it took another 5 – 7 min to come back with an answer.
The jumbo wings were no where near jumbo but very tasty to say the least. The tater tots and burger (Breakfast Burger — minus the ham and hash) were really good.
Please to no slather on ketchup that is at the table, it is not real ketchup. I repeat, IT IS NOT REAL KETCHUP. It’s their version or twist to ketchup but they do have regular, good olé fashioned ketchup if you ask.

The Jimmy Buffet-​esque décor will appeal to some. They have a decent burger at a decent price on half price burger night, otherwise it seems a little pricey for what and where it is.
Lots of topping options, and they have a gluten free bun.
Service wasn’t bad, just a little weird. Hard to explain without sounding negative. Not a bad experience, just… weirdish.
Better service and much cleaner restaurant than their sister restaurant, Noisy Oyster.

The burgers here are the best burgers I have ever ate in my life! They are fresh, huge, and all the toppings you can order are fresh. The fries were kind of soft which was disappointing. But our waiter delivered excellent customer service and I will come back for sure to try their other burgers.

I judged the book by its cover but luckily my little cousin was with me to sway my decision. This restaurant is located in a strip mall and did not seem that it would be very appetizing.
I WAS WRONG!
This place is delicious! There are many menu choices. However, the nachos are HUGE and appetizing. The burgers are tasty, grass fed and include local fixins!
Service was great! Jenn made our experience go from OK to awesome! She was warm and friendly and answered all of our snobby «Chicago-​Foodie» type questions :)

Great burger, with great service from Lauren S! I made my own burger, and it was great. The jalapeños were fresh. The tater tots were crisp and hot.
Great place.

Let me start by saying, the food tastes good and the portions are big… BUT in the wrong way. The bun for the burger is huge and honestly makes up the bulk of it, with a pretty tiny patty. They do have a large variety to choose from though, including build-​your-​own and a black bean patty option. I had that with pineapple and guacamole, which tasted great, but I was quickly filled up by so much bread. I also had the key lime milkshake which, again, tasted good, but it was the first time I’ve had one and while I love key lime pie, the graham cracker crust isn’t so appealing in milkshake form.
The service, however, was pretty slow. We waited about 20 minutes for the milkshakes to come out and watched as tables weren’t being bussed and the line of customers continued to grow. Mind you, this was a Saturday at dinnertime and they were only seating people at about half the tables. It got to the point where one family decided to leave and made a comment about it to the hostess before leaving and they just responded, «okay.»
Overall, the experience was okay, but next time that I want a burger, I’ll go to Sesame.

OMG! Big Billy’s Burger Joint is EVERYTHING! We are in Charleston for my daughter’s Nat’l. Dance Competition and came across the BEST little burger joint on the planet! EVERYTHING is made FRESH, to include the handcut potato chips and the in house ground ground beef! Oh, and the condiments are homemade too… if you’ve ever been to Europe and had pommes frites or chips it’s a similar type ketchup. Yummy! We ordered fried pickles as an appetizer! As you see, they were perfect and tasted as good as they looked. As my entrée, I had a Patty Melt w/​Fries! Delicious! If you’re ever in Charleston this place is a MUST eat at!
Ask for Lauren… really sweet! She was our waitress and really knew the menu! We will definitely be back!

Great burger Joint, large selection on the menu good service. I tried the elk burger, very delicious

I was really pleased when we stopped in after bowling with some friends! I got a lamb burger (with feta, which was delicious), their corn side, and I shared the fried pickles with the table. So yummy! I’m not super adventurous when it comes to meat, but I do like that they offer so many «exotic» choices, from lamb to ostrich or something crazy like that…
Our waitress was very friendly. My only complaint is that the bill adds up fast. It’s a good burger, but for 13 bucks (and it was on special), it wasn’t THE BEST thing I’ve ever had. It’d be a good date spot, just not a «I need a burger right now» destination.

O-​M-​G was the food good! Burgers were perfectly cooked. All ingredients were fresh. Shakes were really good, I had a thin mint Girl Scout cookie shake & my hubby tried the strawberry limeade. Fries were really good too. Not just the frozen kind that is freezer burned. Would for sure come back!

I consider myself to be a bit of a burger connoisseur but I do realize different people like different things. For me, this isn’t the place and it’s unlikely I’ll come back unless someone else invites me along with them.
Pros:
«Exotic» meats are a fun thing. Hey, have you ever tried ostrich? Yes, I have!
The bun did not come from an enormous factory. It was pretty sweet bread, but if you want a good burger an actual bakery or homemade style bun is essential.
Atmosphere was nice for a burger joint, including the cool little fry baskets your side will likely come in.
House made sauces.
Cons:
Exotic meats are expensive. For $ 15 your expectations go up a level and this place was unable to meet the heightened expectations. A standard beef burger would cost less but then it isn’t as interesting and the other merits of the restaurant are not strong enough to overcome the competition.
Slow. I like things cooked fresh but this was very slow.
I didn’t actually like any of the house made sauces. I have to wonder if they’d be better off not spending time and money on the sauces and instead putting their efforts into better customer service and redoing their computer systems, which seemed to give our server nothing but problems.
Small. For $ 15 I expect a sizable burger and a pile of fries the size of my head. It was enough food for lunch, but $ 15 for lunch is a little over the top as well.
Overall, I really want to like this place as they’ve got a lot of things done right that most other burger places do wrong. Sadly, they also do a lot of things wrong that other places do well. There are obviously those who like it, but I’m going to spend more time elsewhere.

We ventured back to Big Billy’s this weekend with a gift card. We wanted a quick lunch on a Saturday and this place fit the bill. This time, I had the Farmer’s Market Salad *with* the salmon, and it was huge and delicious and filling. This salad is definitely a meal and not a side item or starter like some restaurant salads. I was also disappointed in the portion of my husband’s shrimp po boy compared to my salad and the entrees I saw at others’ tables. All the other portions looked big. I’d really like to try an adult milkshake because they sell them and almost everyone I saw was drinking a milkshake after their meal.
The food was great, but the service did not blow me away. Probably the weirdest thing was the gift card situation. My gift card had about $ 40 left on it when we were done, but the waitress did not give it back after swiping. Before we left our booth I got up to find her to get my card. When she saw me, she realized she had my card, handed it to me, and told me that it «might have something left on it». The check doesn’t have the balance on it, she didn’t tell me, and I’m really glad I found her and got it back because that’s a lot of adult milkshakes :).

Ive now been here twice, each time the food itself was actually not bad.
I had the lamb burger the first time, the sandwich wasn’t bad but nothing to blow me away. Most recently I had the shrimp po boy, the shrimp were large but the sandwich was on a lobster roll bun, making it a very tiny sandwich. I felt the portion size of this was a little lacking for the price tag.
I enjoy the fries they serve, but the ketchup on the table with the 5 spice just didn’t go well with the fries in my opinion.
My wife and I would come back to try some other things, its hard to find the some of the wild game burgers that they offer.