The Cut Off Salon & Day Spa

I went here this past summer to get my hair dyed purple and an inch cut off. My stylist cut off about 2+ inches and applied weird greasy thick stuff to my hair to keep the dye from «bleeding» she applied wayyyyy too much and I washed my hair AND swam every day to try and get it out my dye fading in the process. it took me about 3 days of that to get it out and my color had faded a ton! I was very unhappy with the length cut off (I was trying to grow out my hair) AND the dying job was sloppy.

I am not from the area but had my wedding in the area May 2015. My MOH and I got out hair and make up done here and the staff was AMAZING as were the results! They made us feel so comfortable, like we were sitting in the chair at our regular hair dressers. The price was completely reasonable as well. They had budgeted a two hour window for us but it probably took a little over an hour for the two of us. Job well done!

While up in N Conway I decided to get up early and get a haircut. I searched the web looking for «walks in welcome». Luckily I found Cut-​Off that promoted «Walk ins always welcome».
Unluckily I actually tried to walk in and I didn’t feel welcomed at all. I walked in at 8am sharp hoping to get a 10 minutes haircut. The 6 – 7 women sitting around the counter couldn’t take me till 2:30. Now it may be me, but if I had an extra 10 minutes and I was doing nothing, I would have taken the job to make some extra money. That aside, I still felt the cold shoulder of this place.
Also, word to the wise, treat customers a lil warmer. I have a wedding party coming up in a few weeks and I was testing this place for their hospitality. I am for sure taking my business elsewhere and will tell everyone else who is thinking about this place.

I moved to North Conway in 2012. I was very nervous leaving my previous stylist, but once I found Jeanette, I haven’t looked back. She is awesome, works to find a cut and style that is flattering and still fresh, and has suggested some new ideas that were spot on. I am very comfortable with her (I have short hair so I see her every 6 – 8 weeks) and I have always had a great experience. She listens to my ideas and is open to trying new things, but not afraid to tell me if she thinks it’s a bad idea. I came in and complained that my hair felt frizzy one time, and she cut it differently (without a razor) so that it behaves much differently.
I never feel pressured to buy products, but I did ask for a recommendation one time for a gift, and it was perfect. The gift was for my Mom and she loved it, some kind of smoothing product that smells like cupcakes!
You can really tell that Jeanette loves what she does, and I always leave feeling great. More importantly, she cuts my hair so that I feel great about it when I’m styling it myself!

I had 7 appointments booked for wedding hair and makeup this past weekend. An 8^th person ended up coming along, and they were able to also accommodate her for hairstyling. We are all very pleased with how our styling turned out, and were overjoyed by the professionalism, kindness, conversation, and above and beyond service we received. We began our appointments right on time, and were able to finish perfectly on time as well. Everyone looked absolutely stunning.

Sam was great, had a super pedicure with her. Jeanette did the worst and most expensive manicure I’ve ever had. Just changed my shellac polish and she was rushing so I never got the full service of what a $ 37 manicure should be. Spent my time after the appt removing the shellac from my skin, and she painted all over my cuticles so it’s already starting to peel a few days later. The angering part is that I found out after the fact that there’s an ‘express shellac’ and ‘polish change shellac’ that they offer… why I wasn’t charged for only that if she was rushed? Good question. Maybe they’re good with other services, but I won’t be getting my nails done there again.

Rain was in the forecast for our annual trip to the Mt Washington Resort so a massage was one of the options in our back pocket. However, after looking at the hotel menu and pulling my jaw off the floor I quickly clicked on the Unilocal app to find a few affordable alternatives.
Given location, menu and prices and what we were looking for Mr. G selected The Cut Off Salon & Day Spa. With short notice I felt lucky that they had openings and scooped them up.
After a quick shower we headed out. It’s been a few years since I’ve lived in NH/​VT so I have forgotten how many miles there can be between gas stations so with a slight panic I coasted the majority of the way (thankfully downhill) towards North Conway.
I was able to settle in after we fueled up at Patch’s market then picked up the pace to find the salon. I did a mass move and did a few turns back and forth before calling over to find out where the heck we were. Needless to say I submitted a location update to Unilocal after making a bunch of turn arounds.
The traffic got heavy close to the center of town and came to a standstill. So be prepared for it and give yourself some extra extra time with traffic. They received a few cancellations because of traffic so give yourself 15 – 30 additional mins and plan to relax and flip through their magazines or draft up some reviews. Much more relaxing then gripping the steering wheel in a panic.
Making an appt was easy and the people on the phone were courteous and pleasant both times we called (for appt and directions when we got lost).
The salon shares the same driveway as the Eastern Inns and is just to the left behind the tree line (which you can’t really see from the road).
Walking into a modern airy space we were welcomed at the check in desk and Mr. G met Donna and away he went for his 90 min Swedish massage. I jumped back in the car and headed to the Local Grocer where I sipped a smoothy before returning for my facial.
Samantha was cheerful, fun, light but very professional. She asked me some basic questions and tailored the products and techniques to my skin needs. I am more comfortable making requests and am always glad I do. The table was heated which I just love since I tend to get cold (even in the heat of the summer since most places crank their a/​c). I also mentioned the face steamer which melted me into such a relaxing state. The room was modern and clean with wonderful products that seeped into my skin and gave me a tingly refreshing feeling. The rose and lavender fragrances awakened my senses but were not so over powering to throw me into a sneezing fit.
We talked and laughed but was also able to fall into a semi state of unconsciousness as she gently pushed on pressure points throughout my neck, face, and head. The hour went by quickly and now I am thinking about my next trip back. I ended up having a combo Bioelements Acne facial which I didn’t plan on since I don’t really consider myself having acne but later my face cleared up and felt smooth and soft without any irritation.
Samantha showed me a few of the products but I did not feel pressured in any way. I am glad I went with the facial over the massage as its what I needed.
Mr. G got a mild to med Swedish massage. He felt like he had gotten a massage (I know that may sound strange but we’ve got to a few where you don’t feel any different, big letdown) and knew some of the kinks had been worked out since he could now turn his head from side to side which he couldn’t do when he first walked in.
I am really thankful schedules and timing worked out and we got a chance to visit this gold nugget. Well worth the price and trip into town.

Even though I have only had my «trial» there so far and haven’t been back for the big day yet, I wanted to put in a good word for The Cut Off Salon and Michelle in particular. I am getting married nearby the salon soon, and I was nervous about finding a good make up artist in this area, much less a place with products for my skin tone (think café-​au-​lait, as I am mixed-​race). The make up that they use at The Cut Off is great; I do not regularly wear makeup and do not like the feel of it on my skin, but you barely notice the Mirabella product on your skin it is so light and fresh.
Michelle was extremely accommodating to my hemming and hawing — since I do not usually wear makeup, I had a lot of stipulations about what I did and did not want for my wedding makeup. She took over an hour to get it just right with me and was very open to trying out different shades and techniques to get the look exactly how I wanted it. I was extremely happy with the trial results — I felt gorgeous and the makeup wore very well throughout the rest of the day (I kept it on for about 7 hours and only had a bit of rub off from my lower lashes when all was said and done).
I would definitely recommend The Cut Off Salon and Michelle in particular for your wedding day makeup. I am looking forward to feeling like a princess on my wedding day with their help!

Had an amazing facial with Samantha last week. She was so nice and informative, taught me what my skin type is and what products I should be using. My skin literally glowed for days. They were easy to book with and professional upon arrival and departure.

This spa is just fantastic! The service is outstanding and the atmosphere very relaxing. A group of my friends booked a variety of services as part of a celebratory «girls» weekend and in addition to everything being just perfect, they were very accommodating for us. We even arrived late (due to INSANE traffic on White Mt Hwy) and they still were able to provide us all of our services. We had facials, massages, manis and pedis. My facial (with Samantha) was one of the best that I have ever had, and I generally get a facial every month. We were all very happy with our experience. HIGHLY recommend!

I recently got married in North Conway but am not from that area and the Cut Off was wonderful and accommodating to an out of towner. I had about every service you can get– mani, pedi, buff and bronze, hair and make up and all were wonderful. They also did my mom and all my girls for a range of services.
When I first went in for my trial hair do a couple months before the wedding I was concerned because if did not stay in place for very long so and when I called to ask about how it would be the day of they happily booked me in for another trial AT NO COST. My hair looked beautiful the day of the wedding and hardly moved an inch after a full night of dancing.
My wedding was 2 weeks ago and my pedi still looks great!
I can’t say enough good things about the buff and bronze, it was the perfect glow for the day of my wedding without tanning-​and they also did a complimentary touch up the day before the wedding (it does not last very long with showering so be sure to get it done no more than 2 days before, its best after just one shower).
Be sure to book you and your girls with appointments in advance to make sure they can accommodate everyone, I don’t think they do walk ins.
I definitely recommend this salon to bridal parties– everyone was nice, professional and did great work.

Out of all of the places I have gone for a pedicure, the Cut Off is the best. Michele is the best! The rooms are very comfy, nice lighting, always some sort of cool music playing (80s or something like that, not spa music). The chairs are comfy, the water is always the right temp, and they have a very wide selection of nail colors to choose from. Michele is a pedicure goddess… My calves and tooties look and feel like a million dollars when she is done with them! My boyfriend also had his hair cut by her one time, and hands down, it was the best hair cut I’d seen him with (he usually just goes to a barber); he actually got his hair styled instead of just cut. I’ll always go back here whenever I am up in the North Conway area and in need of a pedicure. OH! I almost forgot the best part — they also offer beer or wine while getting your toes done. There are also non-​alcoholic choices, such as tea and coffee, if that’s your preference.

My friends and I do a vacation in NH every 1.5 years or so, and usually the girls hit up the outlets for a girls day out. This year we tried out a winter vacation, so an outdoor shopping plaza didn’t sound so appealing… in came spa day.
I had a 1 hour massage (I think her name was Elissa? I’m bad with names), and one of my friends got a 1 hour prenatal massage. Both of us LOVED IT. Now, I have horrible neck/​shoulder/​back issues (and am a migraine sufferer) and get a 45 minutes massage every month. I was nervous to see a different massage therapist and have a different style (Swedish rather than my usual trigger point), but I walked out of there feeling like a new person and planning on coming back the next time I was in NoCo. My friend that got the prenatal massage was totally won over and loved her massage as much as I loved mine, even though she typically files massages under «eh, whatever».
Our other friends had:
spa pedicure — included foot/​leg massage and she loved it, more rave reviews
body scrub & facial — again, rave reviews. She walked out of there glowing. Even one of the guys that didn’t know she’d had a facial commented later in the day how her skin looked glowy.
full leg, bikini, & underarm wax — and again, she loved it.
What I’m saying, people, is GO HERE.