Art’s T V & Appliance

Art’s is like the Seinfeld episode where Kramer brings all Jerry’s sneakers to the Mom and Pop store only to find out the owner’s were never a mom or pop.
There is no Art… Andy is the new Art.
Needed a dishwasher and decided to give a independent our business. They had the Bosch unit we wanted, higher price than Lowe’ s but Art’s (AKA Andy’s) would give us better installation and service. right? Fugetaboutit.
First the sales guy tries to up our installation charge $ 40. Andy saves the day telling us we don’t have to pay the extra 40… Nice guy, giving us the price we were originally quoted.
It takes a week to get the dishwasher in but unlike most independents Art’s does not have their own installers. A construction company calls to tell us they will be at our house between 3 and 5 on a Friday to install the diswasher. Great, my husband will leaves work early. But at 5:30 the installers are no show and no call. Call Art’s but they’re gone at 5. Call the installers at the number they originally called from and leave a message. They finally call back and claim they were tied up and can’t make it until Saturday.
The dishwasher is installed and working but Art’s is s disappointment. My husband misses 2 hours of work and Andy can’t see his way to waive the installation fee. Tells me it’s not his problem and get the money from the installers.
Sorry, not the way to do business. Go to Lowe’s or a decent independent like Gallo’s in New Haven

We went to Art’s for a new fridge and dishwasher. They knew the products SO much better than the folks at the big box stores and chains. They were personable, really nice, and even better, after we shopped around to get the best price, they matched the big box prices. So you can feel like you’re buying an appliance from your neighbor, someone you actually like, instead of from a used car salesman.
The delivery and install people were super nice, on time, polite. They didn’t leave a mess.
I can’t say enough good things.
Buy local, skip the chains and go to Art’s.