Ruby Minosa, MD

Our family has seen Dr. Minosa for many years, ever since she took over the practice froM Dr. Ken Murray (who was awesome). Although at first we were skeptical, we have grown to admire, like and respect Dr. Minosa and ALL the staff. She is really very patient and caring and goes the extra mile for her patients. I am surprised at the negative reviews because although she is now held to the HMO standard (not her fault, by the way) I still feel that she and her staff give us personal attention.

I have no idea how this woman was even certified to become a doctor (I would give her a zero if I could) — completely incompetent and unable to do her job. I am a type 1 diabetic and she literally responded to my request for BC by saying «I’ve never done this before and I am not sure I know how», I then had to just tell her what prescription to give me. It does not take a genius to google or read a prescription card which outlines which drugs should not be given to a person with certain ailments. Absolutely ridiculous. Then when I informed her that I would be getting a new insulin pump through my endocrinologist she said «let me know if you need anything from me», when I did need something from her she acted like I had never mentioned it and informed me that I would have to come in again, taking time out of my work schedule and money out of my account for her inability to recall her patients and their needs. Needless to say, if you are a Type 1 Diabetic, please go see someone more qualified and avoid dealing with this moron.

I had been going to Dr. Minosa for about a year now. I went in for some follow ups, yet when I saw her I was told that I can ONLY deal with 3 of my 4 concerns and I had to make a 2^nd appointment to deal with the fourth one (this is before even hearing what I had to say). Right away told her that this was silly and the check ups were minor. She proceeded on rolling her eyes at me, she sat down in a manner that made me feel like she was doing me a HUGE favor, and basically said that I did not need any of the check ups.
I ended going to a second Doctor who did recognize the need for the check ups and address them properly.
I had been going to Dr. Minosa for a year, she is not a bad Doctor, but she does not have the proper etiquette and patience to deal with her clients. I would not recommend her to anyone I know.

In this case I needed to find out if I needed to go to urgent care, dragging my 2 year old and 11 month old with me on x-​mas eve at 2 in the morning. I obviously was anxious to find an answer to that question. After 3 attempts and 1.5 hours, Dr. Minosa finally returned my call. I say, «I was starting to wonder if you were going to call me at all». She says, «I missed the first two messages».
I pay for my health insurance and its services and she gets paid for being on call. It is not my job to be sick, but it is hers to help those who are. It is specifically her job to call people back when she is the on-​call doctor. Her response should have been prefaced with «I’m sorry», «I apologize» or at least an excuse to prevent me from loosing the little faith I have in the health care industry and many of its medical professionals.

Dr. Minosa’s service was OK, I’m just not happy about the answer she gave me about a tingly sensation on my toes and part of my foot. Instead of going further into the possible cause, she asked me if it was so unbearable I could not walk. I said I believe it may be the symptom to something else more serious, but not as painful as preventing me from walking. Her response was if you can live with it, it may be nothing serious. That just shows me the lack of interest to provide an excellent service. Doing a little more research I read that tingling of the toes could be a sign of diabetes, arterial disease or nerve damage. I will be visiting another doctor to address this matter.
Another issue I have is the poor service of her staff, her assistant called me to say that I would have to visit the «psychiatrist» to address a heart palpitation. That doesn’t make any sense!
On the other hand she was very prompt to take me in, (no wait at all), cordial and tried to address every issue I mentioned on my physical, except for the one mentioned above.

I went with my boyfriend to get help for his back pain and heart palpitations. His doctor was not there that day so the office staff had him see Dr. Minosa. As we were trying to explain the pain that he has been suffering with for a couple years… she rolled her eyes numerous times. She was very insensitive and inpatient. We had to beg her to do an EKG on his heart (which showed he had an irregular heart beat) This woman seemed like she just wanted to rush us out the door. HORRIBLE bedside manner. I would never recommend this doctor to anyone. She seem’s burnt out from her job and probably needs to look for another profession if she’s so put out on «helping» patients.

After Dr. Stark left (without informing any of his patients), I decided to go to Dr. Minosa. I have no complaints. She is a nice person, doesn’t keep me waiting too long usually, and has taken good care of me. I don’t understand these reviews from people saying «you have to have a life-​threatening illness in order for her to take you seriously». That is crap. She has NEVER given me that attitude. The only reason I will not give her 5 stars is because of her office staff. It is easier to get through to the President than it is to get through to Dr. Minosa. They are pretty unhelpful.

Dr. Minosa has always been extremely helpful. Been going to her for years and she is much better then the previous doctors I have seen. I have a PPO, and although her office deals primarily with HMO, I choose to see her as opposed to another doctor. The office is usually crowded though and some of the staff at the front can be difficult, but I put up with it to see her. I do appreciate that they allow me to make a same day appointment when I’m very ill.

Went to this physician last year for a physical as well get some issues checked out. Firstly the nurse or whoever told me she didn’t have time to do a physical that day and that I would have to re-​schedule.
So with the little time I did have with Dr Minosa I told her that I had discomfort in my chest after eating red meat and I believed it to be serious, I mean who wouldn’t.
Her comments were, «oh it is just heart burn and nothing else you are too young to have heart problems» and prescribes me some heart burn medicine.
With that being said she tells me that we should have blood work done, in which I do and come to find out I have high cholesterol hence the chest area discomfort.
My problem with this physician is that she takes others peoples health issues with a grain of salt and if it isn’t life threatening it is not a big deal.
I was just about to make another appointment with her this week, but after reading the reviews of her lackadaisical attitude I think It would be cheaper to see a real doctor and get the situation taken care of the first time.
Thanks Unilocalers! :)

I can’t review Dr. Minosa herself, because the ineptitude of her office staff prevented me from even getting in to see her.
I scheduled an appointment for a physical a month in advance, and called the day before to see if Dr. Minosa had any openings earlier in the day (I had meetings at work I couldn’t miss). The receptionist said that Dr. Minosa was available earlier, changed my appointment time, and said I was good to go.
However, the receptionist never bothered to check — or ask — what my appointment was for in the first place.
When I went in to the office this morning, a different receptionist told me that the doctor doesn’t DO physicals at the time I was rescheduled for. I was told I could get a pap smear — yes, I like to randomly pop in for PAP SMEARS — but there was no way the doctor could conduct my physical at that time. They had never cancelled my original appointment, and apparently didn’t think it was strange that I was on their calendar twice. I had the option to wait, but I had to go to work, so I left.
I am infuriated that a month’s worth of planning was ruined due to one receptionist’s poor communication skills. I refuse to take time out of my work day to accommodate someone who was unable to perform their job. Dr. Minosa’s office did nothing to rectify the situation for me.
While I was in the waiting room I could hear another woman arguing with the office staff about a similar scheduling issue. Dr. Minosa’s office apparently has very specific times that they will and will not treat patients, so if you plan on seeing her, make sure you dot your i’s and cross your t’s.
This is the second terrible experience I’ve had with a doctor in the Lakeside Medical Group.

Dr. Minosa took over the care of my father after he was (in my opinion) criminally neglected by his previous doctor. Dr. Minosa has been very professional, thorough in her care, and very kind to my father. My father is 84 years old and has multiple health issues, takes many medications, and needs close health monitoring. Dr. Minosa monitors him very carefully with regular visits and lab work. More importantly, my father likes and trusts her, and is able to joke around with her. Dr. Minosa’s assistant, Gina, is also wonderful! The only complaint I have is regarding the front desk and whoever answers the phones and takes messages — Make sure you follow up and verify that messages were submitted appropriately.

I just saw her for the 2^nd time and am regretting it. I had wanted to see Dr. Pinderski who my husband goes to and who I decided to switch to after my last appointment with Dr. Minosa, but he wasn’t available when it was convenient for me so I figured I would give her another shot. I injured me knee, minorly, but something is not right. After a week of on and off pain and tightness, I decided to make an appointment just to make sure it wasn’t something too serious. I told her it wasn’t painful, but something was definitely not right. She asked if I had taken any anti-inflamatory’s or applied any ice and I said no, because it wasn’t all that painful and I didn’t know whether ice or heat would be best and didn’t want to use the wrong thing. After I told her I really hadn’t tried anything, she asked why I was there? Because something is not right! It’s like I would have to have my knee cap on the back of my leg for her to think that it was worth going to a doctor. She finally decided to have me go for an x-​ray and prescribed an anti-​inflamatory.
This is the 2^nd time in which she has acted like I am an inconvience to her day. It’s like she only wants to see patients that have horrible illnesses or injuries. I thought the point of health care was to prevent major problems, not deal with them once they occur. Needless to say, no matter when Dr. Pinderski is available, I will be going to him, I will never schedule an appointment with Dr. Minosa again, I don’t care how convenient it is for me.

Don’t waste your time.
See previous review about LakeSide Medical Center.

Well like the other reviewer I also saw Dr. Minosa because the Dr. I hoped to see (Leah Heap) did not have an opening. But in short, I had no problem with Ruby Minosa. She was attentive and informative and asked a lot of questions. (went because my Blood Pressure Med. has not been working.) She even hooked me up to an EKG to check my heart BEFORE prescribing a medication. (in a month I’ll know if the new medication is helping). But I liked her just fine.

I chose to go see Dr. Minosa because other doctors at the place she worked were reviewed very favorably and she had an opening. She was reasonably nice and I was not kept waiting too long (30 minutes past my appointment time). Unfortunately she was ill informed in travel medicine, the reason I came to see her, and I had to gently convince her to check her sources to confirm that I did, in fact, need anti-​malarials for my trip to Belize. She also told me I needed Yellow Fever vaccination when in fact that’s only for people that come from a place where it’s a risk. In addition she diagnosed me with an ear condition I didn’t have because she simply wasn’t knowledgeable about the effects of scuba diving on ears and needlessly prescribed antibiotics, which I find slightly irresponsible. I also felt rushed out of the office at the end of the appointment. She may excel in other areas and some may find her to be a great doctor but I will probably go somewhere else next time.