LOVE this store and all of the ladies in it! Great deals and everything is in great shape. I have gotten so many great items for only a portion of the retailed price, including a variety of designer items. Store is very organized and employees are always willing to help you find what you’re looking for! Very clean and very professional.
Boon C.
Évaluation du lieu : 2 Westlake, OH
I shop there for about three or four months now, I was very happy to find it, price is right but the ladies that work there always seem cold and unfriendly, I thought just maybe me. Very time I go there they never even look up to say hello to me. I leave feeling like maybe because I am Asian that is why they don’t greet me. But I’m going to stop shopping with them.
Ashley L.
Évaluation du lieu : 5 Westlake, OH
Service is very nice. Place is clean, quiet, rarely busy, and extremely well organized. Its pretty small, so it doesn’t take long to look through everything. The selection isn’t extremely abundant, but nearly all of the clothing looks brand new or taken very well care of. It is, however, definitely pricey, and probably the priciest secondhand store I’ve been in. All in all, I’ve gotten some great stuff from here, especially during their sales if you come early on those days. Selling is hit or miss. The first time I came in they gave me 90 bucks for my stuff, the second time they only took one brand new sweater from Ny&co out of an entire clothing bin and gave me 2 bucks for it. Did I pitch a fit or go home and cry about it? No. And I will say the same thing as I did on my review for Plato’s Closet: they aren’t obligated to buy your stuff so let go, put your big girl pants on(maybe the ones they didn’t buy from you), and either donate it or sell it online if you’re that concerned with getting your money back. Or, just take it next door to Plato’s to see if they’ll buy it from you.
Murray R.
Évaluation du lieu : 3 Cleveland, OH
Coldwater Creek. I saw Coldwater Creek here. And Chico’s. Really deserves two or less stars for selection. The saving grace: über friendly folk and very low prices on the 1% of the stock that was actually designer. Cute, fun space on a busy road. It serves its purpose. Not my kind of stuff, but I can see how most people could find ok deals here. Peasants, enjoy.
Nancy N.
Évaluation du lieu : 4 Salem, OR
Great selection and great prices. Friendly staff, I had a joyful experience and purchased a pair of earrings and jeans(brand new with tags still attached $ 56 purchased at $ 16) last week. The store didn’t stink like some consignment shops, their dressing rooms did not feel crammed, there wasn’t headache inducing music playing, the parking lot was right outside the shopping center and the store was extremely easy to find. Every ten dollars spent gets you a stamp and once your get ten stamps you receive a 20% off discount. Can’t disagree with sales off already cheaply priced brand named clothing.
Jean H.
Évaluation du lieu : 5 Westlake, OH
I love this place. Everything is well organized and very neat. I have bought many things there and have paid less than half of what it would retail for. After shopping here it is hard for me to pay department store prices. Staff is nice and I can always find something I want. All in all a great store!
Kk K.
Évaluation du lieu : 1 Brookpark, OH
What i can tell you about Clothes Mentor is this. They sell fake items. Went to the North Olmsted location, checked out prices on their USED Coach handbags. Total rip off! They were any where from $ 65 — $ 125 for a USED one. You can go out to Aurora Farms and buy a new Coach purse for less than what they sell it for at this place. I then went to look at the shoes. Found a pair of red leather low flat PRADA Loafers for $ 60. At first I thought, «NOWAY!!!» then I started to look for the embossed serial # and the PRADA«triangle» Symbol. These(supposed) PRADA shoes had neither. Now, I know shoes. I mean I KNOW my shoes. So, I showed this to the store associates, explained to them how to determine authenticity along with some sites they can run creed #‘s on designer items to determine if the items they are taking are real or replicas. The staff were seemingly open to my input but my feeling is they will put the shoes back on the shelf. I then asked how they determined their pricing for used hand bags. They informed me they base prices off of similar items sold on eBay. Really? My advice ladies? Save your money and go out to Aurora Farms to buy your designer digs. It is certain will spend less money on a brand new coach bag than a used one and at least you know what you buy at Aurora farms is authentic.
Suzanne B.
Évaluation du lieu : 3 Louisville, KY
This location is brand-consistent with Clothes Mentor. Gently-used, upscale clothing at a fraction of the cost of the original retail. This location was a little tricky to find; it’s in a shopping center that is down a birm on Lorain Rd. I missed it on my first pass and had to drive back by another time to find it. No matter. Once I walked in the door I recognized the layout, selection, and prices. This store was smaller than some of the other CM locations I have been to. I looked for jeans but couldn’t find what I was looking for in my size today. Even though I walked out empty handed, it wouldn’t stop me from popping in again. It’s all about timing and a little bit of luck with any shopping. I’ve never sold here, so I can’t speak to the selling experience. But for shopping, I’d give it 3 stars just since it’s small and thus doesn’t have the same variety that other CM locations offer.
Teressa M.
Évaluation du lieu : 3 Cleveland, OH
Went to Plato’s closet this morning to sell some clothes but had some brands that Plato’s does not normally sell so they referred me to Clothes Mentor. I had no idea they had a sister store that was located around the corner from them. I took my clothes over there(majority of my items were from Loft) got a decent offer for them and will definitely go back again and possibly sell some of my Coach bags. The employees were very nice and explained their buying process and brands they buy.
Eileen R.
Évaluation du lieu : 2 Lakewood, OH
I took a large basket of clothes there to sell and got 25.00 back which is fine, 25 I didn’t have before. I was however irritated at the reasoning they gave me for not buying the other items off me. First the girl told me that they only buy items within a two year period. I pointed out an off the one shoulder dress that had never been worn and she said she felt that it would never be worn and that is why she didn’t pick it… um its 2 month old and those dresses are certainly in style… ?? The really funny thing is the items she did buy off of me where 3 – 4 years old so it didn’t make much sense. I thought they were pretty shady about the buying especially when there are quite a few items on the racks that definitely came out of grandmas closet. I definitely feel their designer purses are horribly overpriced. I got the coach I had for 90.00 during a coach sale. My same purse in a different color was being sold there for 125.00.
Heather C.
Évaluation du lieu : 2 Summerville, SC
they have a descent variety of clothes, but you might want to think twice about trying to sell something. they are very very picky… i have tried twice to sell a laundry basket full of clothes, some of them new with tags on it, and they declined almost all of them. the clothes were in good shape and most of them were from macy’s or dillards, but they said they were going to pass on them.
Amy T.
Évaluation du lieu : 4 New York, NY
This resale store doesn’t technically open until next week, but they are buying clothes from women. There are only 2 other locations in Ohio, but many others across the country. The concept is the same as Plato’s Closet; if the clothing has been sold in retail within the past 2 years, they will buy your old clothes from you for cash. Unlike consignment, you don’t have to wait around until the item sells to get paid. The store is jam packed currently and sells juniors and womens sizes(0 – 20 or something like that). The selection was really good and the prices less than retail. Also, there are a zillion of Dooney and Bourke purses if you are into that(I am not). But, that is a rant for another day.