Ken Wok

Really surprised by the reviews here. Been going here for a few years and it’s always been AMAZING! Recently people have complained about the food being bad especially, and this worries me. I’m hoping nothing’s changed from how it was before, because I’ve always loved the quality of their food, and I’m picky about Chinese food!
The one complain I may have is that certain people that work there aren’t very friendly over the phone. They are sort of quick, to the point and might hang up on you too early, but I feel like because of the language barrier, it might just be that way.
Anyways, assuming things haven’t changed over there, Kenwok is or at least WAS, super high quality, fresh Chinese food.

As far as American Chinese goes this is a typical spot. Basic menu with basic flavors. A middle of the road spot. Not flashy and not trashy. For a couple more dollars you can get better quality, but we know the owners and they are great people with a heart to serve good food to all! Worth a visit!

Ordered. Two hours, no food!!! Called back, sent food. $ 22.00 for an egg roll and house fried rice, and dumplings ! Completely screwed up the order!!! Forgot my order, got an egg roll!!! Never again!
The «lady hung up on me»!
Horrible!!!

Nice food but despite of my saying that I want steam rice instead of pork fried rice they have packed pork fried rice in my take away parcel. that’s the reason why m giving just 3 stars.

Some places get it, others don’t.
Take for instance restaurants that claim to have a vegetarian soup, except it is made with chicken broth.
Or under «vegetables» a listing for ma po tofu — prepared traditionally, with minced pork.
On more than one occasion, after reiterating no beef, no fish, please, no meat at all, there have been pieces of animal mixed in with my vedge selections. Most recently, I found bits of stringy flesh in my STEAMED VEGETABLES (exclamation point).
For traditional Chinese (American) fare, which I entirely understand is NOT what I order, it will do the trick. But if the kitchen consistently has the inability to keep things separate…
Simply put, Ken Wok just doesn’t get it.

We’ve ordered delivery from here a few times — decent Chinese food. Nothing special. The past two times we ordered a boneless spear ribs combo they brought us boneless chicken, not spear ribs. The first time we let it go… we’re not big complainers and don’t like to be difficult. This most recent time they made the same error again. This time I decided to call to let them know. I was super nice and was not upset at all. However, I was yelled at by the woman who answered the phone. She told me not to tell her that she made an error and that she heard me say boneless chicken. After the third time she said it I started laughing — it was comical. No apology, no offer to fix it. No next time we will be sure to get it right. The woman actually had the nerve to hang up on me. They definitely lost us a customers that’s for sure. Never again!

BEWARE, TERRIBLE!!! We ordered delivery and paid cash and a hour and a half later the food came cold with half the order missing. I called to tell them of the missing items and the cold temperature. I was told I could have a $ 10.00 credit only good for a week. Unacceptable. If the food was not so disgusting, or cold, or if we had not had such a long wait it wouldn’t have been so bad. I will never do business her again.

I had been going to Ken Wok for years and generally it was good. Sometimes I found it a little greasy, and got heartburn, but nothing more.
I did find that over the course of the last 7 years the portions have really decreased. The food selections and prices were good and consistent with the area.
Unfortunately I will not be going back. Two family members were sickened by the takeout dinners from Ken Wok on 1÷11÷2015. Dinners consisting of pork fried rice, beef teriyaki and boneless fried chicken were purchased. One family member suffered heartburn only. The other had become violently ill 5 – 6 hours after eating the food. He was not able to keep food down for more than a day following that. Having studied food safety and noticing the time frame the sickness occurred and the symptoms endured, it is almost certain food poisoning. The person who was sickened had only one thing different than the other person and that was boneless fried chicken.
Its too bad they were not safe with their food preparation because now they lost 3 customers and possibly more.

One of my favorite chinese restaurants. Inexpensive, tasty, alot of flavor in everything. Amazing chicken wings and beef teriaky, the rice is sooo good not to grease like other places. Great portions and the staff is so nice, I asked to make sure my food was spicy and it came out to perfection, the mushrooms, the chicken fingers just amazing.

I have only been here once but enjoyed myself. I ordered the chicken pad thai and crab rangoon. Both were super tasty. I came with a larger party and everything came out at the same time piping hot. I REALLY enjoyed the alcoholic beverages. Yum yum!

Utterly disappointed. We ordered a pork dish — the pork in it was beyond its expiry date. On being told, the management just reduced our final bill by $ 3! I don’t think this place even cares about basic food safety and hygiene. I am never going back.

I love it! It’s down the street from my office so it’s very convenient. I am normally able to get in and out. The shrimp and broccoli is delish!

Surprisingly really good, didn’t expect much when I came in. Came in for lunch special really good food for only 7 bucks. I recommend the sesame chicken

Terrible customer service. Woman who takes orders by phone makes many mistakes but blames customers and will not issue refunds or corrections to orders. She hangs up on customers who complain. And, she owns the restaurant!!!
Food is average at best. Just a few blocks down is Best Eastern Chinese. The owner is very friendly and appreciative of the business. I’ve only tried a few dishes but can honestly say that their food is much better,
Ken Wok are terrible business people and I will never be back.

I try to be very fair in my reviews but I have to say, ordering for Ken Wok was one of the worst experiences in delivery and dining that I can remember. I have to question the individual who wrote the five star review, we are all entitled to our own opinions but I wonder the authenticity of it.
To start with, I ordered lunch delivered for a business meeting. My company had a guest in town and where I normally order from was unable to deliver. Our guest had a flight to catch at 1pm; I placed the order at 1145 and was told 30 – 40 minutes. By 1235 the food had not arrived, I phoned and was told he had left five minutes ago (the business is 10 minutes away). I called again at 1245 and was told that we were too far and their web site says a 3 mile max, (this is NOWHERE on their web site) that’s why he was late. I called again at 1255 and attempted to cancel, the owner refused to refund my money and I was told credit only, she then hung up on me. The food arrived at 105pm, after our guest had left.
I wish I could say the food was worth the wait but it definitely was not!
I ordered Crispy Shrimp and got Crispy Duck (more like soggy duck), the duck was so dry you could smoke it and the outside was wet, cold and soggy. The nim chow was very bland, all lettuce with a couple of shrimp and a few rice noodles (no yummy basil leaves). The scallion pancakes and Pad Tai were ok but ice cold.
Needless to say, I will not be ordering here again!

I remember the very first time I went to Ken Wok about 6 or 7 years ago and I left feeling satisfied and thinking that I would definitely come back again.
I have, in fact, been back to Ken Wok a few more times since my first visit but the last two times have left a bad taste in my mouth; literally and figuratively. The first bad taste expierience happened when I ordered take out for myself and my friend; my friends order was fine but I had ordered jumbo shrimp and broccoli, but instead I got chicken and broccoli. Ok, no big deal… except for the fact that the chicken was veiny and rubbery and after one bite of one piece, I decided to stick with eating just the rice. Even the broccoli had an odd, metal-​like taste to it.
Ok fine. About a year goes by and another friend and myself decided to order take out from them again and this time, they got my order right but again, the food was really poor. My friend woofed hers down and was pleased, but me… not so much. I felt like it had that same metal’ish taste to it and the «jumbo» shrimp were more like «mini» shrimp and there were only 3 or 4 of them floating in an entire head of broccoli.
I won’t ever order food from Ken Wok again. I know I can be a bit of a food snob at times, but we’re talking about some basic Chinese food here; I find it ludicrous that they can screw it up considering that’s what type of food they sell.
Thanks, but no thanks Ken Wok. I’ll be spending my money elsewhere when I have a hankering for Chinese.

Surprised by the reviews before, I tried here this Sunday, and it was soooo good!!!
Nice and clean inside, and the food are awsome!
What I tried: sesame chicken, chicken finger, pai thai combo

Awful. I got the General Tso’s chicken, which was all sweet and no spice. The chicken part was decent, but the sauce was a nightmare of garish sweetness. There wasn’t a single chilli pepper in the sauce. I also tried the egg rolls, which were dull and tedious. I will not be going back.

Standard Chinese food in not the best area of Providence is something I was actually fairly happy to find.
I walked in around noon on a Monday and it was completely dead but at least they were open that day when others in the area were closed. I loved the fish tank in the main lobby full of massive goldfish who always seem to have their mouth open looking to try and tell you something.
I got takeout but the restaurant inside was nice enough to not scare away those that are leery of Chinese places, in general. I had the cashew chicken with a spring roll and fried rice for about $ 7. It was an adequate amount of food. The sauce for the chicken was somewhat salty (MSG? I don’t know) but everything else was good enough to warant a 3.5 star rating for the food. Nothing to write to Hong Kong about but not the worst I’ve ever had by far, either.
I’ll be trying more of the lunch specials as I work in the area for a short period of time, it warrants a repeat visit which is good enough for me. There are few options in this area so I can assure you that Ken Wok is decent enough to be a staple for N. Providence.

I ate here with one of my best friends and we both loved it! The food was delicious, especially the crab rangoons and everything came out really hot and fresh. The prices weren’t bad either. I didn’t think this place would be as good as it was but it surprised me for sure. I would go back again.