The Imaging Institute

Excellent & polite staff. They are very caring & accommodating. They did my MRI, the technician checked in with me often to be sure I was ok.

I was recommended here from my PCP for my first mammogram. Modern, softly lit, comfortable, quick. Staff was very competent and went above and beyond to make sure I was comfortable with the procedure, explaining everything as they went along. Warm hands!

After a not-​so fabulous experience the week before at University Orthopedic MRI Center, I was referred to the Imaging Institute for an open MRI.
An incredibly clean, modern facility, equipped with couches, a flat screen television and plenty of setting in the waiting room, it’s a stark contrast to what I had been anticipating.
I was seen on time and was taken back to a maze of dressing rooms and lockers. After a brief wait (and one hilariously giganticous hospital robe later), I was brought into the imaging room by two friendly and accommodating technicians. A little nervous and totally terrified after the last MRI, they reassured me this would be completely different and made sure I was entirely comfortable before starting.
The full procedure took roughly 50 minutes and I was able to choose music to listen to during the process. The MRI itself was definitely a lot more comfortable than the closed machine we had attempted previously: I will warn you however, if you’re claustrophobic and pick the open MRI, definitely snag a blanket ’cause it was frigid up in there.
My only issue was after being told there would be no copay by both the referring physician’s office as well as the previous imaging center who set up the appointment for me, I was charged $ 140. Which. surprised me (and not in the good way). When I inquired about this, the receptionist informed me that my insurance changed and no longer covered MRI’s copay free (which was also kinda strange since the difference in appointments was just a two day weekend). Later when I called my insurance they insisted there was no copay and claimed they were sending me payment.
Overall, still, a good experience and totally recommended for those needing imaging done.

The building look like new. Its very clean. People work there are nice and professional. Im happy with their service.