Its not a brand new laundry mat, but on the other hand it's not expensive to do your laundry there. Those who find it not clean need to remember it's a public service company. it's the people who use the place that make it that way. And they do clean it. It is constantly used and keeping it spotless is impossible. For $1.00 to wash and any amounted from 25¢-$1.00 to dry it's great. And they have tables to fold on... big? ones. I take wipes and wipe down what is needed. It's a place anyone can use with no issues 95% of the time.