Northglenn Optometric Center

Absolutely wonderful! I have a family of 8, we all get seen there by dr. Kenny. He was great with our four year old daughter, who is really shy but he was able to get her to respond. The rest of the faculty are great as well.

I initially chose this place as it was conveniently located and came recommend by a relative of mine. The optometrist is very nice and patient and goes over everything well, which is probably why I have gone here twice. This second time around was the worst with the front end staff. After my exam I wanted to order contacts (and I have been wearing contacts for 5 years now) the girl behind the counter said that I should wait at least 2 weeks before ordering to make sure they work. Now I get that perhaps it would be good to wait, but I’ve had this same prescription and felt completely comfortable. It took a moment for me to actually CONVINCE her to let me order contacts. Most of the other places let me order right after the exam anyway so what was the deal here.
I want to order colored ones from FreshLook, the girl behind the counter says that brand is phasing out and that I would have to order through Air Optix… again I had to demand/​convince that I wanted to order FreshLook contacts. and after a couple minutes of going back and forth I again was able to CONVINCE her to order what I wanted.
The girl behind the counter said well next time you can order from Air Optix because the carry green, hazel and blue colors (colors I’m not interested in as I was ordering Violet, which looks good believe it or not)
Flash forward to today about 3 weeks after my appointment I received my clear contacts. I picked them up and the girl behind the counter was like looks like the others haven’t come in yet. I’d hate for you to come back and then asks, «do you need these right now?» In my mind I was like no I don’t… I’ll just continue to wear these now old contacts until the others come in. Really?! I’m here now why wouldn’t I pick up what you have now.
So that pick-​up was 8 days ago my color contacts have still not come in, they said that they shipped and should be here in 2 – 3 days. I have tried calling, either it goes to voice mail, a busy ring or the call is dropped on their end like they are having phone issues. After this experience I will not go back I shouldn’t have to CONVINCE and go back and forth about what I want.

I went to Dr. McGuire for many, many years. He recently passed away, and I wasn’t sure if I would keep going there, or if I would look for someplace closer. It was particularly important to me, since I had a detached retina last year and have to have a relationship with an optometrist like I had with Dr. McGuire. I did have an exam here recently, with Kenneth Headington. I really liked his manner and the way he explained some things to me. If he stays there, I will definitely go back to him.

This practice is family run and has that family feel. They never try to upsell you unnecessarily. They always make you feel welcome. My whole family has been going to this practice for years and will continue to use them for the foreseeable future.