Secrets Salon

This place is kinda cheesy & outdated from the outside, but very polite & friendly & clean inside. I had never been here before, but my friend started working from this salon recently. It’s very spacious & not crowded, like the place he was in before. There’s a very friendly vibe in here, and I made a friend while I was wAiting for my hair dye. Ruben, is the guy to see for perfection & does amazing style & design. He knows all about hair color to match just perfect, so it looks natural. I will def be back here again soon!

Cassie W. in the spa was great. Very professional and made me feel comfortable. I will definitely recommend her to my friends.

come check them out see Angela, she is the best at what she does, not only because she is my cousins wifey. Nice clean salon, with all sorts of extra perks within. She does weddings, travels for events, spray tan you name it she does it. Prices are great.

I’ve been going to the salon for years. The best way to describe the atmosphere is comfortable and friendly with an inviting salon feel.
Debe is the best manicurist. She is sweet and a perfectionist. I wouldn’t go to anyone else!

My fiancé went into Secrets Salon to look for a stylist for our wedding. The plan was to get her hair cut and colored as a trial run. If things went well, we were going to give the salon the opportunity to style all of the bridesmaids’ hair. So after meeting with Rocio or «Ro», my fiancé scheduled an appointment for a date that worked for them both, and «Juan,» one of Ro’s two assistants, wrote it in the book.
The day before her appointment, Kimmy from Secrets called my fiancé and confirmed it was for the following day, with Ro, at 10:00am. My fiancé arrived at 10:00 am and no one knew where Ro was. No one offered to call Ro, and it seemed, no one cared.
If anyone has ever planned for a wedding, they would know how stressful it can be. When my fiancé got home she was very upset, so I called the salon on her behalf (She shouldn’t have to deal with such nonsense) and I asked if Ro had arrived (this was 40 minutes later) and sure enough, she finally had.
When Ro got on the phone I asked her what happened. She explained that my fiancé’s appointment was written down on the wrong date. (?) Now, how could that be when Kimmy called and confirmed the appointment?
What I would really like to know is why Ro didn’t immediately call to apologize for the mix-​up? I know the salon has our number SINCE THEY CALLED TO CONFIRM THE APPOINTMENT. So either someone is lying or someone screwed up but won’t admit it. And WE had to call THEM for an explanation and an «apology.» And you would think, in the interest of customer service, Ro might have offered some solution… either to try and have her come in later the same day or whatever — but no. Nothing but excuses. And you know if my fiancé had made the mistake the salon would’ve charged her! Unbelievable.
Two assistants. TWO assistants and they still couldn’t get things right. Wow.
It’s one thing to make a mistake, but to then not even call to apologize is unacceptable — at least, in the professional world.

Kit is an amazing hair person… I have been going to her over 15 years. My hair is thick and wavy and I am Latina. She cut and color like no one can and belive me I went through alot hair people, Kit is so awesome that she color, cut and blow dry my hair to a wedding,…i had to wear a helmet on a back of a Harley all the to Las Vegas. I was afraid of what my hair would look like but when I took my helmet off in the lobby of the hotel… it still looked like I just walk out of Secrets. My sister was jealous and I had nothing but compliments about my hair all weekend !!! Thank you Kit.

I love Larry. He was number one recommended for color when I first met him about 15 years ago. I am still going to him and he’s the best. He can do any kind of cut and style, and is an expert on color. On top of everything else, he is extremely prompt and makes my time there fun.

I’ve been fortunate enough to have a great stylist for years now! Every now and then I’ll give someone else a chance but I ALWAYS end up going back. He’ll never get scissor happy on you and he’s wonderful with color. My hair never gets damaged. He’s worth every penny!

I’ve been coming here for a few years & I’ve used their spa for facials & waxing (which was awesome!) but the crowning jewel here is Jackie. She’s been my hairdresser for 8+ years & is phenomenal. This salon is a great place to see her. Comfortable, not a snobby environment at all.

So I moved out to the Valley almost two years ago. My boyfriend is extremely picky about who cuts his hair (it’s curly, so it’s not easy!), and I won’t lie I’m just about as picky on my hair and waxing. I ended up looking for salons in the area… this one wasn’t the closest but for some reason when it popped up on the map (not sure if it was the name or what) but they are the ones I called! I explained I needed someone to cut my boyfriends hair that is really good with men’s haircuts… they had me book an appt. for him with Angela… I then booked an appt. with Cassie for waxing.
Cassie was absolutely amazing! She was so nice and gave me a list of really neat places to check out since we just moved here and things like that. Before I moved here I went through at least ten different estheticians to find one, how lucky I was to find the perfect person the first place we went to (I have extremely sensitive skin, but she has found the perfect solution to help with my break outs)! I absolutely recommend her to anyone!!!
Now as for Angela and the haircut (I was much more nervous for this one), he absolutely was happy with her too. She is extremely, nice and funny, and so much fun. I ended up seeing her too, and now almost two years later we are still committed to Angela and Cassie! Thank you both!

This salon is a hidden gem in Northridge. It’s large, full service, and the staff so friendly. So glad I found it and even happier to have met Angela! She dyed my hair just like I wanted from a pic. She also gave me the cutest bob without cutting too much like most hairstylists. Best of all, Angela is super fun and funny, you’ll absolutely love her!

This place is a trip. I’ve never actually gone to a «fancy» hair salon before, so I felt like a fish out of water. I got this groupon for a deep conditioning treatment, cut, and style so I thought hey why not try another place and see if I get a «perfect» cut for once. I’ve had pretty good ones, but there was always something that bugged me.
I got Carla and she did a fantastic job and I couldn’t be happier. The hair cut alone makes me want to go back, because the atmosphere was a little much for me. Lots of plastic surgery clients rummaging around, but everyone had perfect hair so that’s a plus.

Kimmie and Karla did a great job today. The quality of the cut was superb. My mom and I left very happy and satisfied! Our hair looks shiny and healthy. :) we will definitely come back!

Worst customer service I have ever experienced. I went in for a blonde/​brown dye job and walked out a reddish blonde. Melissa did the job and explained it was a process. Melissa was fine and tried to handle the situation professionally. When I went back to question my hair dye job, the front desk lady, Linda, was the rudest women I have come across. She is not even a hair stylist but tried telling me that she knew what went on with my hair. She then proceeded to go outside, call the owner, and call me a bitch loud and clear on the phone. When my friend confronted Linda, Melissa let us talk to the owner who was on the phone. The owner just started raising her voice at me and scolding me. She kept expressing how Melissa spent 3 hours on my hair and that meant a lot. Okay, yes she spent about 3 hours but QUALITY over TIME. Melissa is probably a great hair stylist but just could not accomplish what I desired. I understand that dying my hair darker is a «process» but that did not mean that I had to walk out being a redhead. Other than being a redhead, there were blotches of different shades of color all over my hair, resembling a bad ombré job. It was very rude how all the owner and Linda right off the bat said «you just want your money back”/“you just want a free hair job»…ummm not really. I have plenty of money, thanks. I just wanted to let you all know how messed up my hair was. They also offered to add more streaks to my hair for free. That was nice, but why would i add more fuel to the flame? It’s funny because when they said «oh we were going to add more streaks. That’s what we told you,» I responded «More streaks to my entire head because everything is red?» and they just stared blankly. The owner already had a preconceived image of me being a rude person from the lies Linda told her. I find it funny how the owner had the decency to tell me that everyone complimented my hair job coming out of the shop when it was wet and no one could even see the dye job. Once again… rumors. Save the gossip for high school. Thought we were older than that. The owner barely let me get a word in edgewise. She was so fueled over the lies that she would not stop yelling in my ear… so I ended the phone call. Hahaha. No time for that negativity. I wasn’t having that. I may agree that my hair attracted attention… but not the good kind! Obviously they can’t take constructive criticism well. :P Haha. It is so interesting how a business run by young, unprofessional people could stay in business. I’m pretty sure the owner will respond to this trying to talk negatively about me and saying they tried to reconcile differences, but just know they’re money hungry. Moral of story, if you would like to go redhead with spots or look like a cabbage patch doll, go here! :)
I’m going to pray for Linda that she is blessed with a better attitude and finds happiness in life. Nobody likes the grinch.

Applause for the fabulous Rocio ! She is outstanding. She really knows her stuff! I love my long hair and always cringe when it comes time to cut it. That all changed once I met her. My mother referred me to Rocio and I’ve been a client for almost 3 years now. Not once has she ever disappointed me. I literally feel like my hair looks longer as soon as she’s cut it! (Weird I know) I recently added some color to my hair, and it came out phenomenal. Certainly can’t leave out her lovely assistant. They attend to you with such great attitudes, always a pleasant experience with them. I will forever be a client of hers!

I’ve been here a couple of times for different services and always had good results. Just had a wash and style (not blow dry) with Mandi and she was super sweet and did a good job. I recently injured my back and it’s become difficult for me to wash my own hair so I went to Secrets and had it done. Mandi was compassionate and accommodating so I would be comfortable. She brought a pillow to the wash basin and did a good shampoo job since I told her I couldn’t wash my hair. She then styled my curly hair using good curl products and my curls came out great. It was reasonably priced too which I really appreciated cause some other salons I called wanted to charge me the same price as for a blow dry! I’ll definitely be back for some other services in the near future.

First I got a deva hair cut from Monica, which was completely awesome and she knew what she was doing! Then a week, I came in for some color. I wasn’t sure if I wanted ombré or highlights, so I showed her pictures and we agreed upon highlights. I am now currently obsessed with my hair. Love it!

I was referred to this Salon by one of my friends. She gets her hair done regularly by Angela. I have seen her work for hair and make up and have always been impressed by it. She is an amazing colorist and makes it look so effortless.
Had a hair consultation with her for my Bridal trial runs and she was great. Showed her a few photos of the look I was going for and she put it together in no time! Really excited to have her as my glam squad for my wedding day!

5 Stars for Kit and her assistant!
i had a horrible dye job and she did amazing job fixing it!
i defiantly recommend going in to see her!

My 5 star rating is NOT for the Salon. but for the Hairstylist Monica!!! She is the best! She is hip and fun and will not let you get up from her chair unhappy!
When i moved out here from NY i would NOT let ANYONE touch my hair. i would literally fly home when i needed to get my hair done…(i know. sounds crazy… but anyone who has ever had their hair royally fu@ked up b4 knows the trauma that sticks with you)
After a recommendation i made an appointment with Monica. She gave me the BEST hair cut i ever had… I kid you not people! I felt hott and great and i had never felt that from a haircut before. I trust her suggestions… She is never trying to upsell…
If you go to secrets ask or Monica… she is not only the best hairstylist there but she is a dime a dozen!