dd’s DISCOUNTS

I had a really bad experience with supposedly «The Manager» Michelle, I been working with customers for almost 18 years and this woman has no idea what customer service is. She is super rude, she has no manners and she has a nasty attitude, she shouldn’t be working here, is the second time that she takes care of me and both times she’s been the same way. The last time I went I was in the store for like an hour and a half shopping, I go to this store twice or three times a month if not more and I Iike to take my time buying everything that I need well like I said the last time I went I was spending almost $ 200 dollars, I had 3 items to return she made a big deal on some girls shoes saying that I couldn’t return those shoes because they had been worn, the shoes had the tag still and I told her that my daughter couldn’t even walk on those shoes that’s the reason I was returning the shoes, she only try them once but never worn them. She said no I’m not going to take them, that was her last word to me. Then the second shoes I had bought those on January 2^nd so I went back to the store to return them on January 26^th and with the receipt and the tag still new but then she said that this second shoes were returned to the store for the second time, I said are you serious how I’m going to return one item and then buy it again and then return them again that made no sense to me. Well but because she knew she was not saying the truth she said ok on this ones I can’t give you the money only store credit even though I had my receipt and brought them back before 30 days like it says on the back of the receipt on the return policy, well I said ok I don’t want the money store credit is fine but just to get me mad because I had no problem getting the credit back she said ok but you’re gonna have to pay for all this first (almost $ 200 dollars) and then I’ll give you the store credit, I told her no I want to use it now and she said no, I’m not gonna do that, she accused me twice unfairly for 2 things that weren’t true, the last thing I told her omg and you’re the manager here (dds discount in norwalk) and your name is Michelle I said ok have a good night I walked out of the store and left all the merchandise behind that I was going to buy and didn’t bought nothing I was so disappointed and mad for the bad service. My mother and law and my 8 year old daughter were with me so while we were walking to the car I saw my daughter crying and she was also scare because of the incident inside the store and for everything that she heard. It’s really sad that they have people like her representing the store and loosing good customers because they don’t know how to treat customers. I was one of those customers and with people like her you don’t feel comfortable or you just don’t feel like going back anymore !!!

I’m only posting the 5 stars so my comment could be viewed. The cashier KIARA is the rudest person I’ve ever come in contact with. My mom was asking her questions in Spanish and she was just ignoring them during the whole transaction. After she tried to be slick to her «so called manager» and we went back and of course made it clear. She had the balls to scream at my mom and the manager was just standing there doing nothing at all. This girl and her «manager» need to be fired ASAP!!!

Customer service makes a lot of difference. The staff at this place was very helpful, efficient and professional during my visit today compared to the one in Bell Gardens. I visited them both on the same day and I would prefer to shop at this branch because of the customer service I received. Thank you.

Still no bathrooms, slow cashiers, not friendly. U don’t feel welcomed, No outside food, But they do have good stuff.

Great prices. Great stuff. They don’t have restrooms and you get sent to CVS. Have dressing rooms. Kitchen, bathroom, bedroom room, living room items. Clothes, shoes, toys, jewelry, watches, work out things, sexy shoes, hair products, some skin care. They have alittle of everything except furniture. People are nice. They could be nicer but they are ok. They have discount sections for clothes. I like finding things here on clearance like high heels, boots skin care, make up etc. I find allot of things here for my hubby. It’s a great place. They will be around for a while.
Oh their time as of today is they close mon to fri 10pm. Saturday I think 9:30. New extended hours.

I love DD’s. Since I am expecting a little boy, me and my boyfriend LOVE coming and looking through the baby section. All prices are cheap, and I’ve even gotten a couple dresses from here.

This place is so great for finding yourself a good bargain. The place isn’t even that big and I always end up spending around an hour browsing around. I go almost once every week and they always have new merchandise up so I usually end up taking something home. I’ve bought purses, kitchen ware, pet supplies, blouses, decorations for my room and shoes for my 8 year old cousin. Lately they’ve had Hot Tools curling irons which go for $ 35-​$ 50 in Ulta for around $ 15. They’re practically a steal at that price! I’ve bought one of the Hot Tools as well as one of the Bed Head Curlipops and they both work perfectly.
There’s pretty much a little bit of everything here so there’s a high chance you’ll find yourself a good deal :)

If you are patient with finding deals, this dd’s Discounts location will not disappoint.
It’s a perfect place to pick up workout equipment, housewares, pet beds – pretty much anything that isn’t clothing. The clothes, on the other hand, have the high quality of Forever 21 (only for the women’s clothes though… wtf).
You will have to inspect the item before you purchase, just to make sure you really are getting a bargain and not because the item has a huge moth hole in it.
Keep in mind that this place doesn’t have a bathroom, and the dual pack bras have the sensor binding them together so you can’t try them on! (You’ll have to walk to the cashier to have them taken out, but they always have only one cashier with a long line.)

I have been to this location three times and I like it more than the other locations I’ve been too.
It’s big, clean, and many low priced items. I bought many items for less than $ 7 to give as prizes for my friend’s baby shower. Like the other reviewer stated, make sure you check the items before buying.
The lines are usually long when you walk in, but they die down quick by the time you browse the store and head to the registers.
I like how they have DD’s customers only parking in front of the store, a spot is usually open even with the big gym next door.

I love this place. So much that i dont want anyone to know about it… but ill be mad if they go out of business. But We drive all the way from West LA to come here

I always find good stuff in this store. I have never been disappointed :] the same stuff you see at other stores for so much less. i dont care to ask for help i like to wonder on my own. every time i go its pretty neat in their not the best but better than ross. i will be back forsure!

Been to dd’s Discounts a handful of times already. I don’t go there looking for anything in particular, but I usually walk out with something.
As with most discount stores, dd’s has pretty much everything: Clothing for all family members, bathroom and kitchen stuff, exercise equipment, and stuff for your car, as well.
Prices are okay. Just make sure you look over the item, inside and out (if you can) to make sure you’re buying the item for a true discount, not because the item is faulty, dirty, or just plain crap.
They do not allow food or drink in the store (I was shooed out right away…). There are dressing rooms, or rather, at least one dressing room. The space between each aisle is pretty spacious, compared to those of other stores. Two people can pass through if they wanted. There are some brands that are very familiar: Disney, Carter, Baby Phat, Imusa, Oster… Something for everyone, if you’re into shopping these kinds of stores. Lines get long, and the cashiers are always apologizing for the wait.
Okay… That’s all folks…