Smart & Final

When I don’t have much time to go to Cosco, this is my go to for whatever I need. Quick and easy, sometimes in and out. I give it four stars because sometimes there are long mines and only one register open depending on days I guess. Overall I’m a retuning customer.

I have been to many Smart & Final stores and always have had good service. I stopped by the Norwalk store and was helped by a cashier name Nico. Wow… what an awful bad service I experienced with this employee. I asked for a supervisor or manager and someone said she was actually the one. I can’t believe how can a store like this have someone in charge. No customer service at all. For this reason I will never come back to this store.

This girl named Jackie had attitude u guys have to get more friendly people she was hating on our awesomeness

My very good friend who I have known for years and years was a regular shopper at Smart and Final, but after a humiliating experience she had at the hands of the store manager she and ALL her friends will not be shopping there any longer. She did her shopping yesterday at Smart and Final in Norwalk and bought packages of hamburger. When she got home, she realized she was a package short, although the receipt showed the purchase. She went to the store and talked to the manager who made her wait while he went to go solve this ‘mystery’. He came back out of h is office after a long while and said he watched the store video and didnt see that package in her cart. REALLY… he can see into the cart with everything piled up in it? Basically, he was accusing her of being some sort of con artist, when she is the most honest person i know! She was made to feel like a criminal instead of a valued customer. She should have been given the package of hamburger with apologies for the checker’s error of not putting it into the bag. What happened to the customer is always right or customer SERVICE. I won’t shop Smart and Final and this manager definately needs more training in CUSTOMER SERVICE.
Patti Smth

This location was kind of small compared to other stores I’ve been too. The bathrooms were pretty dirty and don’t have changing stations. Yes, I’m a mom and those things are important when you’re running errands.
We were actually only looking for one item, propane. The clerk pointed us to aisle 3 where we did not locate the item. They had butane, but do not carry small cans of propane. So we left our items and went to Walmart.

I like the smaller setting & shorter lines. They have the best prices on cheese & turkey meat. Their regular prices are what other stores call sale prices, 2lbs of mozzarella cheese for $ 5.50 or $ 6?! Awesome! I always tell people to compare cheese prices, smart & final wins almost every time. I also like that they carry large quantities of certain things, it’s my go to place for spices & nacho parties. But their produce is a bit high– we can’t have it all… Bummer

Love this place. Staff is super friendly, always helpful. Very convenient location for me

FIRST! W00T.
I love smart and final. id say this location is pretty much like any of the other ones. I usually go to the ones that are a bit closer to my house, but this one is just as good as any other. I like how they tend to carry some items you might find in a commercial kitchen setting (like manufacturing cream and larger quantity spices). Being a culinary student, I tend to look for certain items like that.
Good job smart n final.