Love the Isles of toys. I am a kid a heart. Had to make a special stop to pick up their holiday book. Great store.
Steve H.
Évaluation du lieu : 2 New York, NY
This place is too small and they are usually understaffed. I’ve been here probably 10 times and there is always a long line with only one or two registers open despite the fact they have many more registers. There is often some glitch or holdup at the register with new employees getting this duty so they are least able to handle anything.
Tara L.
Évaluation du lieu : 5 Fairfield, CT
Okay I hardly ever go there. But needed to send some gifts to Grandson, California. I did not realize they ship for free over $ 50. When I returned all my birthday gifts retail, next day, so to ship on line, they were courteous and polite in helping me to do on line ordering. I like this store.
Jackie B.
Évaluation du lieu : 2 San Diego, CA
Chris green is the WORST! I asked him where«bingo» the game was and he literally ignored me, I said«excuse me» and he said, without looking back at me «I’m off». Are you kidding me?! Award for WORST customer service goes to him for sure! Then when we saw him just hanging out by the register at 8:55, we said we thought he was off and then said something under his breathe as he walked in the back room. RUDE. Sebastian and Carolyn were great and very helpful. Toys r us, maybe do yourselves a favor and get that kid, Chris, into some customer service courses because he sucks.
K K.
Évaluation du lieu : 4 Manhattan, NY
This store isn’t very big, but when I was there last night doing early Christmas shopping, I found the customer service to be excellent! They are ready for the season!
Angela V.
Évaluation du lieu : 1 Stamford, CT
Went to this store with the Christmas flyer in hand. Bought 2 Lego items. Toys R Us said one was on sale for $ 89.00 down from $ 109.00 and the other on sale for 49.99 down from $ 59.99. However, I came home and looked at the site and these items are always priced at $ 89.00& $ 49.00. They are being dishonest. They draw you in thinking they are giving you a bargain, but they are not. even offered free shipping if you spent $ 99.00 so I wouldn’t have had to pay for that either.
Waterlily W.
Évaluation du lieu : 4 Greenwich, CT
This one is OK, it usually have what you’re looking for Parking is good