Adam & Eve

If you are a person of color enter with caution because you will be followed around the store. My sister and I walked in there while the patriots game was on and the two cashiers were behind the counter as another patron shopped. But as soon as we walked in the eyes that were once glued to the tv were now glued on us. They followed us around the store blatantly. Every few minutes they would ask if we needed help finding something, the first time was what appeared to be customer service. The fifth time we knew they would be following us until we left, seeming as how there were two other people in the store and they were only asking us if we needed anything and pretty much lurked behind the shelves as we shopped popping up every once in awhile. I didn’t appreciate the experience i had here, and if you’re a person who likes to shop in peace without being followed to no end i would suggest steering clear of here, i know i’ll never be back.

On Tuesday September 29^th 7:00pm I went into the Norwood, MA Adam & Eve Superstore located at 1570 Boston-​Providence HWY, Norwood MA 2 062.
I went in to purchase lingerie and the sales associate Shay was very nice and helpful but I had mentioned that I was having a hard time figuring out if it fits properly and that I needed to show my husband so that he can help me figure out which one I was going to pick. This was mentioned multiple times. I purchased 3 pieces consisting of lingerie, Bustier, Corset. Even at the cash register I was indecisive as to what I was going to purchase. Shay the sales associate stated that I have 7 days to return items that were not worn and with tags on it but can not return any panties. I then said «ok i’ll take all three and see what he says». I spent a total of $ 280.93 that night.
On Tuesday October 6^th at around 4:15 pm (the 7^th day) I went back into the Norwood, MA Adam & Eve Superstore and as I approached the register I had my brown bag and placed on counter saying «I have a return». The assistant manager was standing in front of register and said «oh no we don’t take returns». The manager who was sitting at a computer next to her corrected her and said «what are you returning?» I stated I had three pieces of clothing and hosiery. She said that «they do not take hosiery back». I stated that is fine. But when she stated that the returns are «NO CASH REFUND — STORE CREDIT ONLY!» I was caught off guard because that is not what was told to me by the sales associate Shay. The Manager Angelina then proceeded to point to the small written text in front of the register that is about letter size 8.5×11 that states the return policy and she also mentions it is on the front door and points to it and on the receipt. She stated that she can give me store credit but no cash back. I responded with #1 Sales associate told me that the return policy is «7 days with tags no panties» at no point mentioned exchange only no cash back. I had mentioned to sales associate multiple times that i wasn’t sure if my husband would like the clothes. #2 When I came in to the store is was already dark and pouring rain (door sign not visible) Again 8.5×11 below knee level.
The receipt along with all the other return policy states:
«Select lingerie items may be returned with in 7 days of purchase. Only when accompanied by the original receipt AND all tags still attached. Defective DVD’s will be replace by the SAME TITLE ONLY with in 7 days! Shoes, Hosiery, Dance wear & Novelties are NOT RETURNABLE under any circumstances. NO CASH REFUNDS — STORE CREDIT ONLY ! ALL SALE ITEMS ARE FINAL SALES ABSOLUTELY NO REFUNDS!»
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***** Now my biggest complaint is the SALES PRACTICES at this store. It seems to me that they were looking to reach their numbers for sales instead of pointing out and informing the consumer of the accurate return policy. It was obvious that I never wore the clothing and all had tags and was in original packaging. I was upset that the Manager wouldn’t acknowledge that I was clearly upset about how I was sold the product. She continued to just point at the signs and proceeded to highlight on the receipt that no cash refunds. *****
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I didn’t appreciate from a consumers perspective that manager was very quick to just point to sign and offer store credit. This is an adult novelty store. I don’t have a need for any of the products in this store, especial $ 280 worth. When I asked to speak to who is above her she stated it was the owner. She refused to give me a way to contact the owner and instead took down my information and said she will give it to the owner. After I left the store very frustrated. I received a phone call at 4:21pm from the store Manager Angelina and she said that she spoke to the owner and the owner stated that they will not honor a cash return and stand by there return policy. This was also upsetting that the owner of the store couldn’t be bothered to return a call of a customer that was obviously upset.

I would give it a ZERO! This place is horrible! I been going to the seekonk store for 2 years, and only came here because they had a item seekonk didn’t. Last week I saw the item for $ 23.99 with a friend. I went home read reviews and came back last night. It was near closing so I went to check out and a corner of the box was ripped and thought no big deal. Plus she said I got the last one, which wasn’t true because there was another on the shelf. I thought maybe she didn’t know and really thought this. Then it scanned for $ 37.99! I was like woah, but I didn’t want to be that complaining person at the end of the night. I also went to give her my rewards card and she already ran it through and shoved me out the door. I thought I could just return it the next day or inquire about price. Then in the car, after the store was closed, I noticed the box was open! Not only the box, the bag inside containing my item was open! The item had finger prints on it! I know why she said it was the last one, it was the display everyone touched! For health reasons I didn’t want this item and was sure they would be understanding why. So today I called and explained the situation. They admitted to it being priced wrong! I asked why should couldn’t take this and she used what I said against me. She said it’s illegal to take back open boxes for health reasons, this is when I got mad and asked how it was legal for her to sell me a open box then because I didn’t want it for the health reason! She just kept going in circles and I asked about even a partial refund for the price mix up and the woman, same as last night said no. Are you kidding me I took a picture of the product last week to use for research and in the picture had the $ 23.99 in it! I will never go here or seekonk again because it’s ran by the same manager. I’m trying to get in touch with her, but apparently I can only get in touch with her Tuesday. This place is disgusting and if they don’t know you personally treat you like shit! Don’t go there, seekonk is better, they’re rude, and online is cheaper!

Excellent! The staff was very attentive without being overbearing, and she was very helpful. At no point in time did I feel uncomfortable and awkward.
There was a slight problem with the register where it charged me twice, and they took care of it immediately and my money was back in my account the next day and I received discount coupons on my future orders for the inconvenience.
The selection is pretty good, more so if you’re looking for outfits vs. toys, but the quality of the toys they do offer is great. Especially good for those starting to get into the fetish scene/​BDSM, it had just enough for you to taste but not enough to overwhelm. And they now offer custom body jewelry, which is really cool.

Great! Made me feel wicked comfortable and very nice staff. Also, my friend who is over 18 was there, but did not have an I. D, I thought it was extremely responsible that they didn’t let her get certain items just in case. This store is overall really cool and I never thought I could feel so comfortable in a store with a bunch of dildos!
**also have an amazing selection of toys ;) AND sexy outfits!

I decided to go here when I noticed that Amazings closed down in Dedham. The store was neatly put together and had some really eye catching items. The staff was super friendly and made you feel very comfortable. The staff was very knowledgeable and answered ANY question you had. The only thing I didn’t like was the prices. Yikes!!! Every thing was sooooo expensive. I’ve been to adult stores before but none that charged a $ 40 minimum for lingerie sets! I actually fell in love with some rinestone shoes they had but the price on them was $ 218. The outfit to match was $ 198. Overall, the store was fun to shop in.

No reviews yet for this store? HERESY!
Joking aside, I was pretty happy when we drove past and saw this store open for business. The staff is really nice and they’re helpful. It’s always nice to have someone feeling so comfortable in an adult themed store, unafraid to approach and discuss certain subjects.
Their lingerie section is great! I only wish that they didn’t label the plus sized things «queen sized». I know that they have to make sales, but fat women don’t need to have their unhealthy lifestyle to be enabled. I rolled my eyes and moved on.
I bought this sweet, cupcake perfume infused with pheromone attractant. They have an adorable line of body glitters and pheromone lotions and sprays for both girls and guys, designed to arouse.
I know that I can trust this place when it comes to the quality of my toys and lingerie, unlike Spencer’s, where a riding crop of mine broke within two weeks. They also have more of a selection of lingerie, lubes, and toys.