Chapel View Family Care PC

My family has gone here for several years however we have now reached the point where we have to leave and establish another pcp. The only reason we haven’t left is because it is close to home and transferring of medical records etc. the office now deems it necessary to keep a credit card on file to charge any necessary cost, which is absurd! Worst part is another office keeps the cc information so multiple hands will have your cc number. There have been times when we called weeks in advance to reschedule and was still charged a missed appointment fee because the staff failed to cancel the original appointment. We’ve had to fight to not be charged the missed fee. The pcp refuses to do a full physical on my dad each year because he goes every 6months for monitoring medications. So he never ends up getting everything checked. There have been times when you are told to sit down and wait to be called for check in however they forget about you. Anytime my mother goes for appt and needs blood work, they make her come back for a 2^nd appointment even though she makes them aware that she will need blood drawn prior to scheduling the appointment. The list goes on and on… Don’t waste your time at this office!

This practice now requires you to have a credit card and leave it on file and open for any and all charges they deem appropriate. You will NOT be seen without a credit card on file!
My credit card has a credit line of $ 20,000 so they could charge $ 5,000, $ 10,000 or any amount they wanted.
They said I would not be seen unless I left my credit card info open and on file. If I decided not to leave my credit card that day and not be seen, they would charge me a «missed apt fee».
It just shows it’s all about the money. The way they are doing it now, I have no way to submit my co-​pay cost to my Medical-​Dental Reimbursement account because they won’t give me a credit card receipt, which my reimbursement company requires.
What if I didn’t have any credit cards? What if I wanted to pay cash for my co-​pays? Paying cash wasn’t even an option… they wanted a credit card.
I love my Doctor, but NOT the office staff and procedures.
I am in the process of searching for another physicians office for me and my family.
I’ve had enough of the strong-​arming and idiotic rules by this practice.

Very good doctors but the office staff can be very rude. They look for reasons to deactivate you as a patient. When I requested office manager call me she never did. The doctors have no say so in how there practice is ran very sad. After being a patient there for over 20 years when practice first opened and now to be treated the way I was it was very heartbreaking.

Love Dr. Oshida and staff! Everyone is friendly. And I never have to wait long, It makes going to the doctor’s fun. :)

Bob the PA is knowledgeable and has a good bedside manner. I highly recommend this practice. I would not consider going elsewhere.

We picked the right place! Dr. Ebright is the most patient and caring doctor we have ever met. He is not only smart and professional, but he genuinely cares for his patients. My husband was quite nervous about having his blood drawn, and Dr. Ebright recommended one of the lovely and accommodating nurses, Ms. Lauren, for the procedure. She kept him calm with her efficiency and kind words. Dr. Ebright later went over the blood work with diligence. We feel so comfortable with their office and we are so grateful we found them. You can look at their pictures online through the website. Dr. Ebright looks polished yet sheepish and Ms. Lauren is the attractive tall lady. Unfortunately, the older front office ladies can be a tad slow since a majority of seniors tend to have difficulty with the technology of computers, but the place still warrants 5 stars.

Don’t bother with this practice. This was our general practitioner and I called one Friday afternoon because I was having very bad pain. I practically begged them to squeeze me in for a visit that day. They said they couldnt, and that the next appointment I could get was the following Wednesday. I’ve NEVER heard of a doctors office who flat out turned down their patients during a time of need. Not to mention, the front office staff is extremely rude.
Take your time, money, and business somewhere else.

Chapel View has the worst customer service, bedside manner and overall can not be trusted let alone respected. They are extremely difficult to deal with and only care about the almighty dollar. Small minded at best. The only person here I can say anything good about is the petite woman who draws blood. I don’t trust them, they act bothered to be seeing you, they make up reasons for you to come in just to make a dollar bill after 2 mos and won’t refill standard presciptions a year at a time. I feel sorry for anyone else who has experienced the poor service not to mention quality I have here. Do not go here. The doctors are idiots. Are they real doctors? Furthermore, they make you pay for your OWN medical records. I have never in almost 40 years!!! They are my medical history and now I have to go through a third party to have them released and they take two plus weeks to get plus I have to pay for. Utterly ridiculous