Greg the Drain Man

No less than a week after we moved into our newly purchased home we began to experience backup of sewage into both of our brand new bathtubs; and all on a Saturday morning when family had come over the check out the new house, no less. Yay.
At any rate, after a couple of calls to other plumbers to no avail, we were given Greg’s name and although he was already on another job in Belvedere he promised to stop by our place in Novato as soon as he was finished.
Upon his arrival and initial inspection Greg quickly identified a couple of critical issues with our current plumbing including two inexplicably buried cleanouts and major root damage downstream that had caused major backup that hadn’t revealed itself until now.
Suffice to say it was a long day for all involved, but when he was finished, our problems were solved and although we were quite certain we’d be paying an arm and a leg to have him resolve the issue, his final price was extremely reasonable and we couldn’t have been happier.
We’ll definitely be calling up on Greg should we encounter future such issues (fingers crossed) and heartily recommend his services to anyone in a pinch. He’s prompt, professional, friendly and gets the job done at reasonable rates. Thanks, Greg.

Wow what a great professional. Greg knew how our neighborhood (Eichlers/​Alliance) home drains were configured. He is very knowledgeable and even though we had a very complicated problem, he was relentless and wouldn’t stop until the job was done. I can’t recommend him enough !!

greg was at my house about 20 minutes after i called him ~ the pipes had backed up, sending sewage into the bathroom and laundry room and i was beyond upset ~ he did a quick job, showing me the roots that had clogged my drainage pipe, and told me i could get an overflow cap (under $ 10) for the outside clean-​out which would ensure that any future backups would flow onto the ground, not into the bathroom ~ he was efficient, affable and fairly priced ~ he also told me that because of the drought, it was likely that roots would take hold in the pipes again, as the plants are looking for moisture ~ so i will keep his number handy!

Greg drove to SR from Novato on a rainy day. Took him 2 hours. Yuk.
Only to learn that the work he needed to do required 2 people (clean the sewer line from our roof).
I offered to pay for his time to drive all the way down only to turn down the job, and he said no.
For this, he gets a killer review on Unilocal.Thanks Greg and folks, make him your first call!

I wouldn’t consider using anybody other than Greg on my plumbing. I have used him for years. I used another company once and they tried to up their quote by 500% once they came to my house. Greg is honest as the day is long and a super nice, professional guy. On a scale of 1 to 5 stars, I give Greg 10 Stars!!!

No way would I let this guy into my house. He is unresponsive and arrogant. He doesn’t want your business and has said that he doesn’t need it. Call someone else, there are plenty that are responsive and professional. No one should have to get to know him in order to figure out how to get a hold of him.

After the weekend’s rains we discovered we had an issue with our yard’s french drainage system (as in not draining and causing a leak into the house). Called our plumber, who referred us to this guy as the specialist we wanted to have for this particular issue.
The important details: got through to Greg after a couple of calls, he came out first thing this morning, we received a terrific lesson about our drain system (installed before we owned our house), the sump pump (which was malfunctioning, but Greg showed us how to fix in in future), and how to keep everything running smoothly from now on.
This guy is SO enthusiastic about what he does (I love that); he won’t do what doesn’t need to be done; and he’s very reasonable in what he charges. Not looking forward to any future drainage issues, but if we do get them, I feel I’ve got a secret weapon in how to deal with it in Greg.

Greg just left my home, and not only do I have a cleaned out drain from the kitchen, but I know exactly what to do so my upstairs bathroom sink won’t continually collect gunk. A really nice person, who certainly knows his stuff.
I called at 8:45 or so, left a message, and he called me back in minutes and was out to my home in a half hour.
I first found out about Greg several years ago from my neighbor, who is a plumbing contractor. The fortunate thing is that I only need Greg every three years or so. He certainly gets my highest rating.

Greg has been to our place at least 5 times over the past several years. (Roots in our toilet drain). Greg has always been courteous, prompt, and professional. We had used a couple of the big «Rooter» companies in the past and they always were trying to «sell» us on getting new sewers, disposals, etc. Greg has never done that.
I put a Unilocal on our neighborhood newsletter for Greg. Folks used him and liked him. He’s an owner/​operator – not one of the big chains that hire anyone for a few months. He takes pride in his work and his equipment.
It’ getting rarer to find craftsmen who don’t treat their job like just a vehicle to make money. Greg is a guy who likes what he does and is good at it.

I just read all the reviews. The bad ones don’t know Greg. Once you get to know him you will know how to get a hold of him. Once in awhile he is slow to respond but you get great service at a very reasonable price! When people are good and in demand, they can be hard to reach.

Here it is a year later — and I need a drain cleaned — I called Greg and he remembered the address, the pipes and what was wrong a year ago.
I left for work, he came by, fixed the clog and left a note on the door describing what he did.
What more could we ask for?
Thanks

This guy is completely irresponsible.
After scheduling an appointment and taking the time off work to meet him, he calls back late and tells me he’s got another job to work on and won’t show up until later.
He’s only retort is «find somebody else».

Greg came highly recommended and was responsive and did a good job. He knows his stuff and was in and out quickly. Seemed very friendly too and gave me his card. I had a totally unrelated drainage issue several days later and made that plain on the message that I left. No answer from him and no answer to several other calls I left over the next day or so. Finally I called Roto Rooter and they were out within 2 hours.

Greg does not want your business. Do not bother calling him.
We have a stopped up drain. We’ve called Greg twice in the past two weeks asking if he might be able to come fix it. He has never bothered to return our calls. No one ever answers the office or cell phone. You just leave voice mails and hope in vain that someone will acknowledge you. That’s poor customer service.
We certainly won’t be calling Greg for a third time, and I’ll be telling my friends to avoid him. Really, there are plenty of good plumbers in Marin who are willing and eager to help. Don’t bother with one who isn’t.

This guy is the very best. He is as honest as the day is long. Had a problem and called one of the toll free numbers in the yellow pages. They came out and told me I needed to spend 6K to fix the drain. A friend told me to call Greg and 125.00 later the issue was resolved. Since then he has helped the neighbors and they are all pleased as well.

I am responsible for around 350 kitchens and 500 bathrooms from Sauslito to Novato. Greg is the guy I call when drains back up. Occasionally he is busy and I use a large local company, but Greg is my first choice. He really knows his stuff and goes the extra mile to get the problem fixed.

I’ve had a number of marginal experiences with both local and national drain cleaning companies,.especially those with two «Rs» in their names. I’ve found most of them to be either bait and switch operations or totally incompetent. The bait and switchers usually quote a price on the phone and then show up a «rate card» at many multiples of the quoted rate. I’ve had «technicians» from widely advertised companies show up without the faintest idea of how their equipment operates or the principals of leak-​free plumbing.
So, this time, when the kitchen sink plugged, up I asked my favorite local plumber for a recommendation of a good local craftsman, he recommended Greg. I called at 8:30 in the morning and Greg was at my home within 20 minutes, clean, alert, awake and ready to work before I even had time to explain the problem.
He power snaked out both the Kitchen and Bathroom clean-​outs and then disassembled the kitchen sink to clear any remnants of the problem. No muss, no fuss, just conscious professional work. Greg was careful of our meager landscaping, offered advice on how to avoid or correct the problem should it reoccur and left our home and yard spotless with no sign of his presence except for a free flowing drain.
Up until the last few years I’ve done all my own plumbing, home repair and construction so I recognize a professional when I meet one.
Greg is a consummate professional, honest, licensed, bonded and insured.
Oh, even though the job was more complex then anticipated, the more than fair price quoted was the price paid. NO BS! I can put my plumbing tools out to pasture now. I love dealing with conscious people, thanks Greg.

Greg came out almost immediately when I had my plumbing backup. There was a redwood root that was encroaching on my main sewage line and he had this cutter tool that cut this 1″ root out. Great job and I felt he charged a reasonable rate for all the work he did. He also snaked my garage sink at no extra charge.

For our larger plumbing jobs, we absolutely love our plumber, Brian Feeney. However, when we had tree roots simply clogging our waste line, Brian recommended Greg. We’ve used Greg’s services on several occasions, including when our toddler flushed a toy down the toilet (aarg). Greg always shows up quickly, on time, doesn’t rip us off, does a great job and charges much less than Roto Rooter and the like. We love Greg.

It’s great to deal with people like Greg. He is friendly and responsive.
Greg is a drain/​sewer rooter with camera capabilities and not a all-​in-​one take you for a ride plumbing company. He was recommended by two different contractors as I wanted to get a second opinion regarding the condition of my sewer line to avoid, well, flushing good money down the drain.
Greg shot our sewer line, found and cleared a large root obstruction that a previous rooter/​plumber had not reached, and then shot the rest of the line. He explained the condition of the line as well as provided a video for our review.
He charged a bit more for than the previous plumber I hired to shoot and root our line but he also located the real problems with the line and saved me a bunch of unnecessary trench work in the wrong place which was bid out at over $ 4000 by the previous all-​in-​one plumbing contractor.