Gold’s Gym

What one reviewer said was true: they make it very difficult for you to quit the gym — «member for life»!
I was on a business trip from New York for 3 to 6 months in O’Fallon, so I decided to join. The size of the place is incredible (especially compared to New York). The machines are good.
I especially liked the stationary cardio room with a large screen cinema — much bigger than one would have in a home — and I didn’t have to read a magazine to be distracted from the pain of being on the bike. Great idea.
But what I didn’t like was that when my job ended, Dan (who said he was the manager of Golds Gym) told me that he couldn’t stop my membership because my Home was listed in New York and I still live in New York. I asked if there was any document I could give him, that would convince him that I traveled to O’Fallon to a hotel for the job and that my job had ended and I had a one-​way flight back to New York City, and none of that was good enough for him.
By the way, I think Dan lied to me, because he said there’s no way he could’ve stopped the membership, which seems strange if you’re the manager of the gym.
Luckily, he gave me the 800 number for customer service and that woman took care of it. She didn’t even require any documents which I was willing to give her. But when I called back to see if anyone had spoken to Dan, Dan said no and Dan had learned nothing from that incident about allowing somebody who had proof or could get proof to stop membership. That’s not a way to run a business, let alone what should be a friendly gym environment.

Everything I need in a gym other than I just realized that there is no donkey-​calf-​raise machine. Have never had any problems. Awesome staff. And my son loves going to the kids club.

Gym itself wasn’t bad but associates are terrible. To make it worse, after quitting, 2.5 years later i had a creditor from India call me. I had no idea there was anything outstanding on my account. No notice from Golds or anything over this time. This was even after I was at the desk when I left for the last time and they told me I didn’t owe anything and my account would be closed. I did not deal with the creditors, but called Gold’s gym to resolve. They said i had a late fee which is impossible since i had automatic withdraw being done. They gave me the run around and tried to make me call corporate which i told them I would not do and they need to fix the problem. After a week of phone calls back and forth the issue is not yet resolved. Awful

F this place. Every time I go to the gym they ask for my ID or address or zip code or DOB wtf??? Racist damn gym!!! I quit going to one location and started on 94 and in 3 visits I got asked 3 different questions. They asked for my ID and even after providing them with the id they weren’t satisfied. I got my brothers, cousins, sister, aunts, uncles and friends to sign up there and we all face the same BS racist crap. They all left and I’m the last one to go. Don’t go to this bullcrap overpriced headache gym. Go to club fitness $ 10 a month no sign up fees, no contract, no garbage. Most of all peace of mind.
I know some people are thinking theta the gym wouldn’t do racial profiling but it didn’t happen only to me but my entire family besides the 3 white friends I signed up. There was no mistake made here. If you want to support stupidity such as this go for it and feel good about it.

My favorite cardio equipment is sometimes fully booked or broken, but there are many other pieces available. You see staff regularly emptying trash. Would like to see more cleaning by staff and wipe downs by other members. A good mix of people. Great personal trainers. An overall positive vibe. Check it out!

Good equipement, not a lot of Meat Heads as suggested in someones previous review. They do need to enforce rules and help their guests. People not wiping down benches or cardio equipment, it should be mandatory to have and use a towel. Also, they need to get on people or instruct them on proper gym etiquette by putting their weights away. I hear a lot of complaints about this and am getting tired of delaying my workout by removing weights from other people so I can put my weights on. Also the cardio equipment needs a good cleaning. Get these taken care of and I will update my review.

This Gold’s is horrible. In fact, so bad that while I live .33 miles away from it and could literally walk there, I drive to the one off of 94. The first time I walked in, I walked out in tears. The staff was so completely rude, would not show me any equipment, and acted as if they did not even care. Look, I understand it’s January. I understand you have a ton of people like me, EVERY January that come in and last a month, but at least give me some credit for trying right?
Needless to say, I left this location, called the location off of 94 (Ashley is absolutely AMAZING!), and headed to that location. Not only give Ashley give me the faith back that I could do this (I had lost it by time I was leaving this location), but I could tell that she really cared. Read that review for more.
Let’s just say, I cringe whenever I have to go to this location…

a lot of MILFs. My gawd. Clean gym. Nice movie theatre inside with treadmills. Also nice basketball courts. Wish all Golds Gym have 2 courts instead of one. Be much easier.

This gym started out great, but has been sliding. Lots of meat heads running around in socks grunting and talking loud standing in the way. Now I am seeing people using more than one locker and keeping their stuff in there for weeks at a time, so I am having a hard time finding a locker for a quick workout. The roof is constantly leaking and now when I want to shoot a few hoops in the evening I am find a kids basketball practice, but I can’t take my daughter up there. Not impressed with the inconsistancy of of rules being followed either. If I wasn’t in the middle of the contract, I would be moving on.

Newer gym, seems relatively clean and is uncrowded even at prime workout times. They also have a cardio theatre which seems pretty cool, plus basketball courts. I always come here on a guest pass so I can’t comment on value, but working out here is way better than the hotel I’m staying at… if I lived in the area, I’d be tempted to inquire about membership.