Buffalo Wild Wings

Let me begin by saying that BWWs is, in general, one of my all time favorite places to dine. That said, the BWW in Oak Creek is very hit or miss with its service. That alone brings my normally 5 star rating down to a 3.
Cons: A few examples include servers who take 10+ minutes to come to a table to even serve you water, managers who are unable (i.e. likely able but just plain rude) to assist when there’s a complaint about the food, and consistently screwing up the order your food is supposed to come in. Every single time I’ve dined here and ordered an appetizer, it’s come out with the food or AFTER the entrée food. This has gotten to the point now where we need deliberately order appetizers a good 15 minute before even putting in for our entrees.
The nature of dining out should be easy, and relaxed. This BWW location simply makes that a tall task, as you as the customer have shoes to fill right once you walk in if you’re looking for a normal and pleasant experience. Going here and playing the «I’m going to gamble on my service» game is super frustrating, which is why we have had to resort to super deliberate tipping at this location.
Pros: Food options and food quality — almost always consistent and delicious. /​/​Multiple TVs for sports games draw in crowds of sports fans, making dining here during big games exciting. /​/​Jason is one manager who does it right, offering comps if there is a true mix-​up on the end of service or food.

This place is definitely 3 stars. Typical sports bar, loud, good atmosphere. The foods not that great, but it’s alright. My friend has a $ 15 gift card that she keeps trying to use but I’m not interested in coming here. If you’re interested though, I could hook you up with her and her $ 15 Buffalo Wild Wings gift card. Private message me.

If you go back to the bar you will get great service from Meera or Callia. Table service is where the revolving door of younger waitresses can be a service issue.

We used to get take out here a lot. Not too long ago prices went up and quality at this place went down. Food has been soggy and cold when picked up. Not impressed, we haven’t gone back in some time.

I have been going to Buffalo Wild Wings for over 10 years and this is my 1^st time attending the one in oak creek. The server we had was amazing! My only issue was there was a chemical taste to the fries and before I said something I had the table next to me taste them just to make sure I then talked to the server who then talked to her manager she came back and said I’ll get them voided and asked me what I would like I told her cheese curds. When the bill came the cheese curds were on the bill and made me finally speak to the manager that did not apologize and made me feel like he did me a favor by removing the cheese curds! Moral of the story the manager on duty should’ve came and apologized about the chemical taste. I will never go back to that location but luckily there is better locations in Milwaukee!

Good food nice place to hang out with friends. Service (attention of staff) is less than desirable.

Doesn’t allow weapons in and very over priced. No thanks. I’ll go to wing stop
Small wings and service is very slow. Everything is over priced. Especially the drinks.

I have been here two times in the last few weeks. Both times we experienced awful service. Let me explain…
Time #1– We walked in at 7:30 on a Tuesday night and requested a booth. We understood that the restaurant was busy so we were happy to wait. The hostess decided not to pass the memo on to anyone else… after waiting over 30 minutes, a booth finally became available. At that exact time, a couple walked in and the same hostess took them to the open booth. We asked her if we were supposed to be getting seated and she said she forgot we were waiting for a booth. We were literally sitting right in front of her on the bench… we ended up just leaving.
Time #2– Considering mistakes happen, we decided to try again. We came at 11:00 am on a Monday to have lunch. We walked in the door at 11:01 and were seated a few minutes later. There were maybe 3 or 4 tables with people at them so the restaurant was NOT busy by any means, and there were about 5 – 6 waiters/​waitresses walking around. We waited at the table from 11:05 — 11:30 with NO ONE coming to even ask us for a drink order. Frustrated, we got up and left again.
We will most likely never be going back.

Sometimes people like to go out and get wings or watch a sporting event at lunch. I usually don’t like coming here. This location was newly renovated about a month ago, but service issues remain. Still achingly slow during lunch, even when getting the fast lunch options, and the fries are usually underdone. On the positive note they always deliver split checks and are almost overly happy to give you a soda refill. There aren’t many other options for wings in the area, so I can only hope the service improves.

Angry orchard Fiery wings were not spicy at all, super sugary /​cinnamon flavor from the fireball. I ate 2 out of 5 wings. Orchard peach chicken sandwich had a really weird taste to it, flavors on it didn’t go well together.
Service was good, but I don’t need a «captain» and another waitress checking on me too. Thanks captain, yes I was told about the lemonade, no I don’t want one, I would order one if I did.

It’s a chain wing place. I got chain restaurant quality wings. The buffalo chips with cheese were soggy but the potato wedges were good.

A friend suggested this place as We wanted a place to hangout neat oak creek.
Big place with outdoor setting area. Serves mostly wings in paper plates and limited hard liquor bar. Wings were available in lots of variety but seems bit overpriced. Service was average, it’s most like a sports bar instead of a restaurant.

Went there during a packer game. Had awesome service! Waiter was super friendly! The atmosphere was great and the food was yummy! Definitely coming again :)

Yep. It’s a b-​dubs. Standard fare. While I consider myself a wing connoisseur, I still get hAngry every once an a while for spicy garlic wings. This one gets a low rating due to general chaos of an experience dining at this location can be. After several visits of overcrowded waiting areas and watching the staff barely manage to handle everyone, I have resolved to just drive up to the b-​dubs at bayshore whenever a fix is required.

I would like to write a comment about your staff at the Oak Creek, Wisconsin location for an outstanding performance. We were greeted in a friendly manner and service was outstanding! Our server Zachary was very attentive and very courteous to our needs at this location. Also, I wanted to mention Lisa for an awesome job in locating my lost wallet along with her staff at this location. They were prompt and I could only imagine if it wasn’t for your staff for being so kind and courteous how today would have turned out. I would like to say thank you guys so much for the great service and job well done! I’ll definately recommend this location to my friends and family in the area. Again thanks a lot!

I really like going to BW3 to watch a game, have a fun time with friends. Most locations are outstanding. This one just has a vibe that seems to come from Management. The atmosphere at a BW3 is great, but at the Howell Ave location, they don’t seem to remember that they are a sports bar. Sure, there are games on TV, but you have to ask to get variety. All TVs seem to be on ESPN or ESPN2, or some version of ESPN. On a summer night, why wouldn’t they have 5 or 6 different baseball games on? The staff seems unmotivated, and from the last few visits here over the last 6 months or so, it seems to me that the management is the reason. I rarely see the manager, and when I do, he’s always just leaning, not actually talking to customers. Food… meh. Other BWW locations do it better. And…(this is for ALL Buffalo Wild Wing locations)…if your slogan includes the word «BEER»…(wings beer sports), please PLEASE get a better craft beer selection!!! I’m sorry, but Miller Lite/​High Life/​MGD, Coors Light, Bud Light… they are all the same!!! Get some more variety on the «good stuff»!!! Overall, I like BWW, I just like the other locations around town more.

Received great service last night around 10 pm. Food was great, service was excellent. Best server we’ve had. My only complaint is that we wanted to play the Megatouch game and it was broken. :(Keep providing us with service like that and we will be back many more times to come.

Typical food chain so don’t expect any surprises.
Food is mediocre but good enough to enjoy yourself.
The bartender at the bar is exceptionally awesome (only if you get the one starting with a name of M!!!) ;)
The busboy/​whatever his role is although a different story, kinda creeped me out with how much he was laughing and smiling whenever trying to clean up or move things around for some reasons.
The rest of the staff are typically quiet but friendly.
Stop by only if you got a sporting game to watch! And if you want to meet the friendly awesome bartender!

More like 2.5 stars but I rounded down. Perhaps if I had a few beers I would’ve rounded up. They are a bit overpriced for wings, burgers and fries. Atmosphere is sports bar type, but they didnt have enough tvs with the brewers or bucks on.
Our waitress was pretty good and we got pretty quick service which was necessary cause we were very hungry. The other workers we encountered were not so good.
I don’t use the R word, but I admit that some of the workers here are pretty aloof. I’m not sure where these kids come from but I expect better from Oak Creek.
Anyways, the table was clean but still a tiny bit greasy. We got a great table, it wasn’t crowded on a Tuesday night. Me and my daughter got the Tuesday wings special, chips and salsa, fries and sodas. Chips n salsa were ok. Chips tasted fresh n good, however the salsa tasted like store bought taco sauce. My wings were dry and seemed like they were sitting out a while, they were medium buffalo sauce style. My daughter got the honey bbq, they were pretty good, not awesome but good enough. The fries were the best part, very fresh and flavorful. The fact that we were so hungry made the meal somewhat enjoyable.
I’ve been here several times over the past couple of years, and it always seems to go down.
I can see how a bunch of beers and football might make this place better. I think the masking effect of alcohol can do wonders! LOL!
Anyways, next time I may just get it to go

I’ve been here lots of times. I read the other reviews to see if I’m alone in my opinion. I saw the word «retarded» used which is applicable. This place really pisses me off, people go because this is a depressed area and it’s the only decent facility (FACILITY) but the service is horseshit 100%.
I had some young kid give us horrible/​slow service, we got dirty tables and the kid wiped the table onto the seats, I cleaned them off. His service was glacial, poor eye contact, limited pleasantries, didn’t explain beer specials, argumentative discussing beer order, 20 minute nacho chips (only a fool does 20 min. nacho appetizer), no carrots had to wait on them, no silverware, empty water, wrong wing order, wrong sauce, set-​up of tables in bar was poor and crowded.
The manager I told about how weak and incompetant the kid is, how he can’t wipe tables, and the manager goes «I told him what you said!» all proud. WEAK MANAGEMENT. The good facility is finally overcome by horrible service, we went to Milwaukee to Sobelman’s next time. This place has more business than they need and can treat customers to shitty service and be successful. I only give slams like this when 1. someone deserves it and 2. I give chances to redeem that aren’t used.