Aarco American

Clearly the individual leaving the one and only review for this company must be an employee.
I called this company while doing comparable shopping for insurance quotes and received none of the professionalism listed above. What I did receive was rudeness.
The first time I called the guy that answered the phone stated that he could not hear me and simply hung up. Even though I thought this was rude, I gave the benefit of the doubt and called back. When the same guy answered, I advised that I was calling to get an insurance quote and he actually stated, «Maybe you should try calling back later, everyone here in the office is to busy right now for that.»
I actually laughed, thanked him and moved on with my search. I’m writing this review for other customers to save them the time in calling this company. Clearly, this guy showed no concern with acquiring a potential customer-​maybe in his opinion, they have all they need right now. I can only imagine how they treat the customers that they already have.
The terribly sad part in this is that most of the time management has no clue that they have employees that treat customers this way and only come to work for a check and could truly care less about providing stellar customer service or retaining customers for their employer.
I suggest management seeks out better employee’s or more customer service training. While their prices may be lower than another insurance agency, I’m sure I’m not the only one who would appreciate great customer service in addition to low prices. Potential customers, please know that this seems to be a case of, «You get what you pay for.»

Very professional– very fast service– take time with the customer and helps them get the lowest price for insurance. They deal with SR-22’s a lot and are very knowledgable.