Shoe Soko

So, good news: my feet have doubled in width. Wait, that isn’t a look that people go for? I guess that explains why nothing at DSW currently fits.
Thank goodness I was spending the day in Oak Park and came across Shoe Soko. I needed a pair of black sandals that I could stand in all day and that would accommodate my new feet. Cute, funky comfort shoes seemed like just the ticket. Not only did I find a great selection, but the day I was there, the entire store was on sale.
The lady working was also very helpful and insightful. She def steered me in the right direction and I love my new shoes. Not only because they are indeed comfortable, but also because a student recently told me I had pretty feet. I am for sure attributing that to the new shoes. Winning!

i always have a bad experience at Soko and Takara. I bought a pair of expensive shoes and returned them in a couple of days. The salesperson was rude and I asked her about the return policy, before I purchased the shoes. She never said I would have to get a store credit. Well I put up a fuss and she called Takara and the salesperson said she never said we can get our money back and told us I would have to get a store exchange. While Calling Takara I told her to tell Takara that she never told us i can’t get my money back. I started to get a little heated because I tad the women on the phone to tell Takara that we purposely asked about the return policy and she just wouldn’t do it so i raised my voice so Takara could hear the truth.
Takara came over and started telling me I was being disrespectful and all. But the girl who did not tell me the return policy she said nothing to because the saleslady would not confess to it. finally i got a store credit after being scolded by Takara. She’s unbelievably self righteous and rude. I have a store credit and after that I will never shop there again. No stars for Soko!

BUYER BEWARE: CHECK LABELS OF EVERYTHING. I purchased a pair of Mittens for $ 17 (not worth it!) and got home and found out they were imported from CHINA! They were not the money I paid for them and when I called I got an answering machine and left a message which was NEVER RETURNED. VERY POOR CUSTOMER SERVICE. DO NOT WASTE YOUR $$. Frankly, for the money you spend, there are BETTER SHOE STORES. AND BUY AMERICAN!
Soko honey, drop the attitude cuz you ain’t all that!

I recently shopped at Shoe Soko, and I couldn’t have had a more pleasant experience. I’ve popped in occasionally and looked at their shoes and accessories thinking my wife would like them. I’d finally decided to surprise my wife with a few items for Christmas. The sales staff was great! She suggested just the right combination of jewelry for my very discerning wife. Today when she opened her gifts, my wife’s eyes just lit up! Thanks again Shoe Soko!

BUYER BEWARE. Like someone else wrote here on Unilocal,you really have to «watch them».
I found out the hard (expensive!) way that store returns here must be made within TEN DAYS or you get nothing, not even store credit. Talk about draconian. Not even if you bring back your $ 200+ shoes in sparkling perfect condition, as I did, obviously never worn, with original receipt and original box and ask only for an even exchange — so you can get something you can actually wear. NOPE. — if its after 10 days, you are SOL. :(
I also found out the ‘hard way’ that Gift Certificates here must be used in some ridiculously short timeframe (90 days I think?) that is definitely NOT the standard «VALID FOR ONE YEAR FROM DATE OF PURCHASE» like every other Gift Certificate I’m pretty sure I’ve ever bought in my life was.
And here’s the real kicker: Nobody even reminds you when you hand over several hundred dollars «You know that OUR gift certificates have to be used up in X number of days, right?» or even «If you want to bring these back, please do so in 240 hours from now or else I won’t be able to do anything for you at all!» If you’re going to make unusual draconian policies like this, at least be considerate enough to offer the customer a little warning… I don’t know many people who actually READ the fine print on their store receipts but here I found out it was imperative to do so.
Also their customer service could use some SERIOUS improvement — you are a tiny shoe shop in Oak Park ok? You are NOT Gucci or Chanel. Please try a little genuine friendliness next time and drop the attitude. You made me feel like a total leper buying shoes from you and that is NOTa feeling most of us want while parting with a few hundred bucks for a pair of work shoes. Read your Unilocal reviews and you will see I am not alone.
In short, I will personally be avoiding this place. I’m heading back to Zappos where there are NO UGLY SURPRISES, where returns are NEVER an issue, and their Customer Service is ALWAYS wonderfully friendly.

I really want to love Shoe Soko, I think the owner is wonderful and her daughter is really nice too. they carry less typical brands, which I love and they do have good sales. I love supporting independent stores and Marion street is one of my favorite strolls when I’m out that way.
here are the cons:
Bought a groupon back in April, it took me until late September to be able to use it. I kept going back into the store over and over again but everything was either: a) not covered by the groupon, or b) not available in my size. Seriously, each time there was like 1 – 2 available purchase options (in shoes anyway) and they either didn’t fit me at ALL or were completely impractical for me. the 3^rd time, i expressed a little frustration at the lack of items (sale or full price) available in size 10 or 11 (seriously its not THAT rare a size). The sales girl replied with, «oh you just have to come back every few days to catch those sizes.» Really, because its not like i have a life or job or anything; I’ll just drop everything so I can maybe purchase something at your store. Finally found a cool pair of boots on my 4^th visit (again the ONLY groupon applicable shoe in my size). They are cool and with the right insoles will be both practical and stylish.

I like this store and its sister clothing boutique, Takara. They carry things you don’t see everyday, and sometimes the prices seem all right (but most of my clothes come from consignment stores). They have good sales.
I went in here with my daughter (a teenager) and they tried really hard to get it right — balancing the mom thing about is this practical and is it worth my money, plus the teen thing about would I be caught dead in something my mom would buy me (it’s a terrible dilemma for the best of salespeople to mediate that!!) — and we actually did buy some boots. Thanks, ladies, you did good. :-))

Cute shoes and sandals that you will not see elsewhere. Friendly pleasant staff. Easy shopping experience.

A beautifully laid-​out store with a nice, unique selection of shoes, purses, accessories, etc. A wonderful addition to the more trendy shoe shopping options in Oak Park. I believe it’s owned by the same owner as Takara (clothing store) down the street?

I love this store! Their shoes are really cute and different than the stuff you see everywhere else. Unique but not strange. Every time I wear shoes from here I get tons of compliments.
The prices are good too. They have great sales.
In addition to the selection, the people who work there are really nice and really honest. They let you know something doesn’t work well on you without making you feel bad.
You should stop in.

Really? I’m the first person to review this adorable + affordable boutique in downtown Oak Park? Okay, I’ll take it!
Shoe Soko opened in May of 2009. They’ve got (you guessed it) shoes, scarves, hats, jewelry, handbags, hosiery and some other wares definitely worth checking into. Right now, most of their shoes are 50% off and the ones that aren’t will set you back a mere $ 18… and they’re an ultra-​chic, lightweight line of flats! Score. And their scarves and hats are currently 40% off. I fell in love with a black and grey scarf with an oversized-​houndstooth pattern… even though I swore I wouldn’t buy anything as I was in ‘just to browse’, my houndstooth obsession got to me. It was on sale for $ 18, so I think the purchase is justified.
The owner is such a sweetheart and informs you of what’s on sale but without any pressure. Cute packaging, too. I’ll definitely be back, check ‘em out!