Loyola Center for Health at Oakbrook Terrace

I recently saw Dr. Wiley-​OBGYN for the first time. I must say, I loved this lady!!! I cannot say enough about her mannerism, gentleness, warmth, and especially, thoroughness. I had to have a biopsy done, and Dr. Wiley was so wonderful! She explained everything, along with listening to my concerns and answering all of my questions. She never made me feel rushed or as if I was on a «time clock». Also, this is probably the first time I have ever had a doctor aware of my family history BEFORE she walked in the room and looked at the computer. What a great find!!!

I have seen Dr. Nathaniel Jones for a shoulder injury since October. I have had nothing but good visits and information for him. The tech, Danielle, really keeps things light hearted and I like that. The whole staff there really makes you feel comfortable. He lets you know of the next course of treatment if something isn’t helping. For example, I was given the names of 2 shoulder surgeons. I asked who he thought would be better and who he’d want to treat him or his family. While he said that both surgeons would be excellent, he gave me the name of the surgeon that only does shoulder and elbow surgeries. All of my answers have been answered. All in all, I would recommend this group to any of my family that haven’t previously been to see a loyola dr.

I have a special place in my heart for Dr, Rohde who was my pediatrician and is now my son’s pediatrician. She makes you feel like she has known you forever at every appointment. She never rushes through the appointment and handles the children with such care. She has boys of her own and she treats mine probably just like hers. When my 20 month old required stiches removed, she made the process so smooth by doing a thorough job, but not rushing him through and wiping his tears in the process. It made my heart skip a beat when I seen her take the second to make sure he was okay and wipe his tears. I have never seen a physician do more than their She really does care for her little patients!
Apart from my kids going there, I am high risk pregnant now and I am seen in the OB office that is on the same floor. I have only seen the doctors 3 times now. They are all nice and thorough, but the nurses really make the place. I need Weekly Injections to assist me with carrying the baby and monthly appointments. This DOES NOT work with my work schedule. It is so stressful to try to manage both and the nurses all try to get me in and CAROL even stayed late for me one day after everyone else left!!! I have never been treated like this from a clinic. They are awesome! They go above and beyond. If you can see past the automated system and inconvenience of not having same-​day appointments, this is the place to be. Quality care and GREAT people administering it! Love them all!

My son saw Dr. McDonnell (ophthalmologist), who we thought did a great job and was good at explaining the treatment plan. I would give his particular office 4 stars. We had a bit of a wait, but there were magazines and a t.v. (stuck on preschool shows, though). The doctor was thorough, although I was disappointed that the staff member performing the eye exam had my son take multiple guesses at letters he initially saw incorrectly. It was obvious he was running through his head which letters looked similar to what he thought he saw, so I’m not sure those results were the most accurate or if/​how she noted those seen incorrectly the first time.
My beef is with Loyola Medical Center. Getting through to someone and scheduling an appointment was a hassle. What irritates me the most, though, is finally having Blue Cross/​Blue Shield insurance, and after paying our co-​pay and a separate refraction bill, Loyola Medical Center sent us an additional bill. When I called to ask the reason, the billing person said that they bill people for visiting the «immediate care center.» We had to wait 2 months to get an appointment, and they charged us for the doctor’s use of the equipment in the building, even though it’s not part of the hospital. She said she’d mail me a paper explaining these billing procedures, but I never received anything. I guess we’re going to have to shell out over $ 100 for every visit throughout the year. Crazy!

This is the WORST place I’ve ever had to deal with! I scheduled an appointment w/Dr.Wiley, obgyn over three (3) weeks ago. The evening before my appointment, I received two messages: 1) They made a mistake. I have to be seen by a nurse first, not the doctor. I’ll have to reschedule. 2) I’m a medicaid patient &I need a referral. I’ll have to reschedule.
When I called back, I explained that I am NOT a medicaid patient. There is no referral necessary. The woman argued w/​me for over 40 minutes. I also asked when the next available appt was w/​a nurse…3 weeks out. I explained my frustration as I had already taken the day off work. The call was disconnected. When I called back, the call center said the offices were closed, but my appt. was still scheduled. I drove all the way to Oakbrook Terrace the following day. My appt was canceled, I’ll have to reschedule. WORST CUSTOMER SERVICE EVER!!! Will find another service. Two thumbs down, this place is horrible! EPIC FAIL.

Okay so this review is for the ophthalmology department located on the second floor. I’ve seen Dr. McDonnell several times and I have to say I’m very pleased with the amount of attention, effort and thought he put into my health. Do to experiencing a vision disturbance that could not be identified by my normal ophthalmologist i was recommended Dr. McDonnell as being an outstanding Dr in his field. Dr McDonnell isn’t your typical cookie cutter physician who only looks inside the box. He’s not afraid to look at other possible outside sources as being the root cause of an ailments, unlike other dr’s that jump to drastic conclusions. If you want exceptional service that raised the bar for other medical practitioners go to Loyola for world class Dr’s like Dr McDonnell, Dr Price and Dr. Barns.

Great confidence in the doctors, but I take issue because they do not have phone access as soon as they open. If you want to talk to a nurse, you get a message telling you the person you want to speak to is not there. Press 0. You press O and get into a loop where there is no human. This can go on for a half hour or longer after they open, and the same at the end of the day, they close down the phones ahead of time. Very frustrating.

Dr. Randy Bindra should be avoided.

I had to take an employee for a medical visit to this location where he met with Dr. James Mcdonnell, an ophthalmologist. Dr. Mcdonnell is a really cool guy. He is pretty straightforward, to the point and very humorous too. He and his staff are very nice each time that we have to go. I like him so much actually, that I’m thinking of using him as my own ophthalmologist. Oakbrook Terrace is not close to where I live, but it’s not too far from my work. Hey, when you find a cool doctor, you need to take advantage of the opportunity. It’s nice to find someone who is not only talented and educated in their field, but who has a nice, easy going personality too!

Dr. Angelats is the best.