Bed Bath & Beyond

This place is a joke. It’s got to be the worst BB&B of all time. Don’t get me wrong, the staff here is INCREDIBLY sweet and helpful. It’s not their fault. The store just has NOTHING in it. They have like half of the ish that a normal BB&B has. I went here the other day after clogging up my toilet like an animal, in desperate need of a plunger. All they had were $ 30 Simple Human plungers. Come on man! Total devastation. They also don’t carry ANY toiletries at all.

By far the smallest BBB I’ve been in ever — I used to be a fanatic in NYC when it came to this glorious hall of kitchen appliances and home goods, but I have moved my allegiance to home improvement stores, guided by my inner (and outer) gayness. I was a bit skeptical about coming here, because I always tend to buy shit I don’t need and then try to justify the purchase of a corn grilling set, 6 wine colored towels, and a copper bathroom rack to my roommates. This store is so small that none of the above will happen. You’ll be able to come in, get exactly what you came for, and leave. This is one of the rare moments when mediocrity works in your favor. Thank you, Bed Bath & Beyond.

The Beyond in BB&B must be referring to their customer service!
I received an expensive Breville Juicer for Christmas — in 2013, but never warmed up to the idea of juicing, so it stayed in my basement un-​opened since then. I recently had to make a quick trip to BB&B for a small item and decided to bring along the Juicer and determine if there was anything they could do for me. Without any questions or attitude, they graciously refunded the full amount (on a gift card). It was a wonderful experience and has convinced me that when I make larger purchases, I will buy from BB&B, knowing that their services is «As good as it gets!»

This is a smaller BB&B compared to all of the others I’ve ever been to. It’s very cluttered but it still has all the same great items as all the other stores. There’s plenty of parking across the street and there’s a security guard working the front door which makes me feel safer being in this part of Oakland.
I came in here today for new sheets and a recycle bin. The staff was super friendly and immediately approached me asking if they could help. One nice lady showed me all the sheet sets and pointed out which ones would suit me best because of what I was looking for. I found a great set for a decent price and I ended up buying this $ 49 memory foam pillow with a built in cooling system. (I just got home and tried it out and it’s AMAZING! Why didn’t I think of this??)
I was disappointed in their selection of recycle bins. They really only had one and it was $ 179 and all I really wanted was a simple plastic one. I don’t need a high tech one and I’m certainly not paying that much for one. I will have to go elsewhere to find what I am looking for. Also, the cashier was an older lady that out of nowhere asked me and my boyfriend if we had ever used these scented ball things in our garbage disposal that were hanging on the counter. I think she might have been trying to get us to buy them. My boyfriend said no, that we didn’t need them because we always use our lemons after doing the dishes and that leaves the sink smelling good. She then went on to give us a lecture of how that is bad for the garbage disposal and the lemons can get old and rotted and clog it up. We both just looked at each other and rolled our eyes. I don’t think she should have scolded us and talked to us that way.
I’m taking off a star for the lack of recycle bins and the behavior of the cashier. Otherwise it’s a really nice place to shop.

No complaints. Super close, convenient and never a disappointment. Hope they stay open.

While many of us feel young at heart, not everything we do is all fun and games. There are many mundane, daily affirmations of being an adult — paying bills, having a job, caring for others, among other varied responsibilities. But there’s not one more boring or dull as buying a vacuum cleaner. (Or so I thought.)
Really.
So far, my coming of age affirmations are, 1) getting my driver’s license, 2) turning 18, 3) helping start a business 4) turning 21, 5) graduating college, 5) buying a fancy vacuum cleaner.
Anyway. How did this momentous occasion begin?
I drive just a few blocks to the store — as a Jack London resident, I’m happy that we have some big-​box-​without-​the-​big-​box retail so close. Really, though, it is nice that BB&B used an existing warehouse building. Street parking was a breeze (it was mid-​Saturday afternoon, after all). I walk in through the tiny door on this edifice and the glories of American consumerism greeted me in glowing 5600K fluorescence. Clearance shelves, packed with the bounty of leftover Christmas cheer. Keurig cups abound. Fresh and modern bathroom adornments.
I pushed on, up the cart ramp, and found to my right a hardly navigable, towering cubicle where the vacuum cleaners, steam mops, and other svelte and shiny domestic tools were crammed — no less than twice did I ram the cart into an unsuspecting shelf or two. The much raved about Shark vacuum cleaner stood before me. I dumped the box in my cart, wriggled the cart out of the tiny space, and got in line.
Payment went swiftly and the cashier was as nice as could be. I leave, arrive home, and enjoy the splendor of «tremendous suction» (Shark’s words, not mine. By the way — who knew so many canisters of dirt could be hiding everywhere, missed by lesser vacuums?).
If this is what being old is like, eh, I think I’ll be okay.

Bed, Bath & Beyond & But I probably don’t need that. There’s some cool stuff here — Simple Human trashcans, Keurig brewers (just don’t pick up the one that was just recalled), but for the most part, I have to say that most stuff at BBBB I don’t need, or worse is just junk (the seen on TV section for starters).
The location itself is nice enough, although strictly speaking you can’t park in the parking lot, since that beyonds to World Market, although street parking isn’t ususally a problem, since this location isn’t super busy. The staff here are always nice, and remind you to bring your coupons.
Not somewhere I visit very often though. Maybe if I need to make a dump cake. Hm.

I began my day at Bed Bath and Beyond in Emeryville/​Oakland this morning. I had a list of things I needed for my home, so I thought that I might start at BBB.
A friend drove me and we found easy parking in the handicap area, which was a plus for us in my current condition ;(
We walked into the store and were greeted instantly by a few service professionals and even asked if we needed assistance. I replied, «Thank you, but I have a little list.» The woman smiled and we were on our way.
We looked at so many items. We looked at new towels… I do have a theme going on per décor; however, my friend thinks neutrals are «boring» and suggested some colors other than browns, tans, beiges, etc… ugh. (You do not live with me, why make these unwanted suggestions???)
;)
Next, we glanced at new pots and pans. I wanted a panini pan, so I looked at Caphlon, Emerill, and an unknown brand to me. I decided on the Caphlon to match the set I already have and I wanted to hurry home and make sandwiches… but not so fast!
Next, we looked at a wall of kitchen gadgets for almost an hour! From a potato peeler, to a lemon squeezer, to a zest scrapper, to a new pizza pan, to a broiler pan, to pastry brushes, etc… I bought it all.
During this experience, there were about three service people that helped me throughout the journey. If I could not find a thing, there was always someone there to help me. We even had a moment where we needed a little help down a ramp with all our stuff and my foot issue, and carrying things, etc… they were there to help with this too!
Finally, I arrived at the register area. There were so many people seeking to help customers. I saw several employees going into the line and pulling guests out and asking them if they were ready they could take them to their line to pay. WOW!!!
I give this place 4 stars. They were personable, friendly, well stocked and helpful.
Stephani Smiles for BBB ;)

All the employees I encountered here were so very nice! I was able to get in and out pretty quickly and have my purchases wrapped for no cost! One disappointing thing was a vase I picked up was chipped and felt rather grungy…

This Bed, Bath, and Beyond feels a bit chaotic. Its very different that most of the Bed, Bath, and Beyond stores, and understandably so given the location. They worked to pack a lot of inventory in a small space, but it leaves the store feeling quite cramped. The service is pretty good. Parking can be a challenge at this store, too.

This location is convenient since i work in Downtown Oakland… seems smaller than most BBBeyond but its well stocked, organized and fun to shop during lunch.
Staff here is very attentive to check if you’re looking for something and directing/​walking you to the item since this particular store is not crowded. So i believe you get the attentive service which is nice.
Convenient place to exchange my Soda Stream CO2 cartridges!

I was in the store Tuesday, June 17, 2014. I came in to purchase a bathmat and other bathroom accessories. Whenever I come to BB&B I always overspend because I find other items that I want.
I was in the store about 20 min browsing when the Caucasian manager relieved the African American male cashier from the register then whispered something in his ear. I noticed them both looking at me, but I continued to browse.
The AA male then came over and asked me did I need help. I told him. «No I’m just looking, Thank you.» He then proceeded to hover in the area watching everything I touched and looked at making me uncomfortable.
This bothered me so much I left the store without making a purchase.
This location already has a security guard at the door, so why do you need sales people following customers?
I was racially profiled in 2014!
Nothing about me screams thief yet I was followed? I had on a maxi dress with a jean jacket Coach flats and a Coach purse. What about that screams thief?
I must note that none of the Caucasian patrons were followed. They were asked did they need help and the salesperson moved on or they were not asked at all, just allowed to shop. Like I would have liked.
You lost a huge sale that day due to ignorance.
This NEVER happens in the El Cerrito Plaza location nor the BayFair San Leandro location
THIS MESS HAS GOT TO STOP!
What’s worse is I used to frequent this location with my friends all the time with no problems.

I have shopped at too many stores to count in my life, and the quality of service to be had here is beyond compare! The best service seems to be in the afternoon, the closing employees seem to be the most helpful and most efficient. The old saying of «the customer is always right, even when they are wrong» is actually still observed here as business practice! I love going in here with my family, everyone is so nice and helpful! If you want an employee to personally escort you and help you find everything and find the perfect match for you and your home with any item all the employees are more than happy to accommodate you!

This location has limited items on stock, per sales people. They would not accept coupon with my giftcard, weird.

Great customer service experience on Saturday afternoon.

Killing time

I only had a short shopping time here due to my family’s «Oh no»
eyeball rolling… but I digress
I was looking for these perfect denim stretch leggings but no luck.
The sweet and very helpful clerk told me she though that were «seasonal» items abd may come back in the winter.
I did find a cool camisole and some aloe-​infused socks.

BB&B is a good local resource for buying fancy kitchen gadgets, which one can never have enough of.
They are also the vendor of the Dream light, which my children begged and begged to own after watching that insipid commercial on Sprout TV. «I want a penguin Dream Light!» My two year old one days exclaimed. I rush off dutifully to procure.
Two days later «I want a doggie Dream Light!»
«Not a penguin?» I press.
«A Doggie!»
Three days pass. It’s still the damn dog. Exchanging it, not a problem. Voila. Doggie Dream Light still a happy nightly feature of every evening in my pad.
My most recent purchase here was the Breville Power Juicer which I used to go on the second juice fast of my life. After 9 days of juicing, I got creative and juiced a pumpkin that had been sitting on my brother’s porch in West Oakland since early October. Time frame: January. Raised by waste no want not depression survivors, I forced myself to choke it down.
F You, J.K. Rowling! Pumpkin juice is nasty. It seeped into the plastic of my favorite tumbler, into the holding chamber of my fancy new juicer… into the guarded recesses of my brain that hold horrific images of naked old men on Baker Beach, junior high school photos of myself with buck teeth, and the scent of spoiled potatoes when the root cellar door cracks open on the first day of spring. How I would love to return this well used item.
I see Bed Bath and Beyond, and my brain tastes pumpkin juice. For now.

This is the most awesome store ever, ever, ever! I bought an $ 80 dish rack here 2 – 3 years ago and it started falling apart. When I went back to the store to see if they had anything that I could replace it with, I saw the same item that said «5-​year warranty» on the box. The sales associate I talked to said, «Just bring your old one back and we’ll give you a new one!» So I did. And they did. No hassle, no receipt, no need to produce the credit card I used, nothing. Just brought back the old one and they gave me a new one. They didn’t even look at the old one to see if it was falling apart.
This store so totally rocks. On top of the exchange policies, I have gone here and told them that I had a discount coupon but forgot to bring it and they gave me the discount anyway!
And, I love shopping here. Parking is always easy. The staff are wonderful. I can always find what I want. I wish I could give it 100 stars.

I really hate going into this BB&B. It’s a small store, but I feel like I’ve walked into an organized hoarder’s home. They just cram so much crap in there and the customer service always stinks. There have only been a couple of people that have actually greeted me. I only come out of here out of convenience.