Cost Plus World Market

Pretty hysterical how stressed I made their security guard by merely browsing the myriad of items in the store. Today, I was in an aisle, checking the label on a particular item to see if it was safe to eat as an after lunch snack. When I turned around, the security guard was right behind me, trying to pretend he was REAL interested in some sauces all of a sudden. It was pretty funny. Right after, when I turned the corner, an obnoxious employee practically forced a basket on me for my bottle of water. Oookay. It’s always great being treated like a thief!
Seems innocuous enough, but those who have been trailed in stores for no reason know exactly where I’m coming from.
I’m very disappointed that I actually bought anything from this store.

definitely a fun store. good prices, especially when they have sales.
BUT… this store in particular is really lacking in customer service.
I’ve been told before that it’s «my» responsibility as the customer to tell the cashier that I might want to return the items I’m buying, so they need to ring my order up in some special way. The reason is… that their system is quirky and things need to be done in a particular way. How is that «my» responsibility? How am I supposed to know the ins-​and-​outs of their computer system, and then tell the cashier to ring me up in a special way? I’m not a CPWM employee, never have been.
I also heard this one very upset guy, talking to a CPWM employee, in the store one day… the guy had called on the phone to ask if they had something in stock. The person on the phone told him yes, come to the store. The guy had apparently told the employee, that he was coming all the way from El Cerrito or something and didn’t want to make the drive unless they had the item. The guy was now at the store, asking to see/​purchase the item he called about… happened to ask the same employee that he spoke with on the phone. The employee told him that they did NOT have it in the store, just that it was an item they carried. The guy was so irritated and upset, all the while the CPWM employee was telling the guy that it was the guy’s fault for the confusion. The guy, (who was rightly upset), then asked the employee to speak to the manager… Here’s the shocker: the CPWM employee… WAS THE MANAGER!
OMG. As a bystander (unrelated to either party), hearing this conversation, I was appalled at the poor customer service. The manager never even acknowledged that he could have been wrong, or maybe misunderstood, and for the 15 minutes of the conversation that I heard… never even apologized. Wow.
Anyway, fun stuff. Poor customer service.
I get a weird vibe whenever I go.

I haven’t been to Cost Plus in over a year and I also look forward to looking for unusual/​unique items to give as gifts! On my visit there recently, I found some cute thank you postcards and note cards with positive messages, as well as a lovely inexpensive fan! But that wasn’t the reason I came to look at Cost Plus as it is the only place in town that has gift basket items, gift baskets, filling for gift baskets! They have miniature summer sausages, gouda cheese, chocolates, cookies, sauces, honey, crackers, pretzels that you can add to a gift basket. They also sell a variety of wine, beer, soda, coffee and tea. They also have nifty furniture, soaps, bathroom items, candy, etc. I also joined the World Market member’s club to get discounts for my next shopping visit!

Pro: cost plus is a staple of my household design
Con: it is really frustrating being the only one standing in line for ten minutes, as 2 employees hang out in the front working on décor projects and such. This cost plus consistently takes way too long to get help, whether you are trying to pay or trying to find an item. I think they should make prompt customer service more of a priority.

I’ve come to this location quite a few times. Mainly it’s to goof around and buy silly things.
Their cards, for example, are hysterical and unique. They also have really helpful sections indicative of finding a unique gift for somebody. I can’t quite put my finger on it, but there is enough variation and oddity within this place that it makes it easy to find something you like, most of the time its unexpected.
They also have a pretty decent wine selection.
The employees are always nice, and the ambiance is inviting. My only gripe is that the little furniture which they do carry is exhaustingly overpriced. I suppose I would never buy any of it, but sometimes I look at it and think, «okay, come on. «
So yeah there it is. I wouldn’t come in here to grocery shop, but they have a lot of unique stuff. One time, my girlfriend and I found out that the United Kingdom has a dessert called spotted dick, which is some sort of a raisin bread pudding.
We thought the name was so hysterical, but couldn’t find it anywhere. One day we walked into the world market, and they do in fact have a small British section full of weird crap. And lo and behold, spotted dick! Anyway, little antidote of how fun this place is.
Expect come here and buy a bunch of stuff you didn’t need for the sheer sake of novelty.

As the Oakland flagship store, this place really rocks!
I pretty much furnished my entire apartment at this store. While it is a national chain, it’s important to keep in mind it’s an Oakland-​based business. The Jack London Square store is the best location of World Market I’ve seen and it’s worth a trip. World Market has great affordable furniture that looks a lot more expensive than it is, and the food selection is excellent. I buy a lot of spices here, and it’s great for snacks. They’ve also got a great beer and wine selection.
World Market Explorer is a great customer loyalty program that really encourages you to come back. Cost Plus World Market is one of the national chains doing things right.

Love Cost Plus World Market! They have some of the most unique and interesting items, awesome Christmas ornaments, beautiful jewelry and all kinds of interesting foods and snacks from all over the world. I love to just peruse the aisles and pick up different kinds of food items to try whenever I shop here. Also love the discounts and coupons you get for being part of the rewards program!

Anyone wondering why Cost Plus World Market is so lame these days should be prepared for it to get worse. bed Bath and Beyond took over about 9 months ago and slowly but surely are eroding everything that was unique and fun about this classic store. The selection of curiosities used to be wide and wonderful, now they’re out of half the stuff. Staff are hard to find even at xmas when it’s a gift mecca.
Sad…

Cost Plus for the win!
They have an incredible selection of craft beer, wine, european and other worldly candy, not to mention pretty stylish furniture, home goods, clothing, candles, and so.much.more. Like, so much more. Coffee? Yep. Cheeses? Yep. Really nice greeting cards? Yep. Gifts for a hostess? Yep. The list goes on.
They pretty much always have a special and if you sign up for their customer’s club (free), coupons galore!
Prices are solid, a really great selection, a parking lot and really wonderful employees.

Fun. I love exploring all the fun, sometimes random, items they have. Pricey but beautiful. Cool kitchen gadgets.

This is a great place to find some good deals on wine, especially as a World Market Explorer Member because there are often additional 20% discounts off sale prices when buying four or more bottles at a time. The store also has a wonderful assortment of snacks from all over the world that are often hard to find elsewhere. And if you miss the sodas you grew up with, you might just find them here. Cost Plus also carries Papyrus greeting cards which I love because they are so elegant and thoughtfully designed.

I love this place… great home décor, gourmet food items, inexpensive wine, jewelry and just cool stuff!
Place is clean, orderly, well stocked and the lines at check out move quickly. Long time rewards member so you get discounts for your b-​day and preview on sales. Recently, purchased hanging terrariums for my succulents and air plants which are a great deal with their sales and my rewards discount… woo hoo!
Plenty of parking and great place to find ingredients, accessories and décor for that ‘themed’ party!

I la la love this place. Especially their little treats (cheeses, sausages, jams and chocolate refer to my pic). Very clean and organized store. Great for movie snacks considering regal cinemas is around the corner. I shop here all the time when I’m in the neighborhood. They have quaint sushi sets and other winsome décor. Check them out!
Side note: the security guard or employee (older African American male) was very unprofessional. He welcomed me to the store which was sweet but saw my girlfriend and disclosed a disgusting cat cal (mm mm mm you look good). Whereby he proceeded to follow us in the store.

This place used to be be great. I would be able to find something interesting and cool everytime I went in. Since Bed Bath and Beyond bought them it’s been teribble. Most associates are friendly but many are rude.
My biggest peeve is that they don’t honor their price tags. The tag said 4.99, just because you peel it off doesn’t change that fact. In fact, it’s against the law.

I will never shop here again and here is why…
I have been a loyal customer for a long time and have bought furniture, artwork, etc from here.
My wife and I bought a new home and we were looking for an entertainment stand. I pointed out the one I wanted to a store clerk and they wrote down the number. I paid for it and went around back to pick up the table at their loading area. It was late at night so we couldn’t see very well and proceeded to load the big heavy box into our SUV. When I got home I proceeded to build the table excited to set it up. To my surprise they had given me a coffee table and not an entertainment table for my TV. We were so tired from moving and getting the table we decided to put our tv on it anyways. For those of you that have moved you understand how much a pain it is moving, unpacking, shopping for the right furniture, etc.
After I finally mustered up the energy to return the table it was a couple months later. The table was in great condition since it just sat there and I had the original receipt and everything.
I arrived at Cost Plus and went straight to the register. The lady said that I was able to return it and even checked with the manager. I brought the table in and the manger looked at the table and said they wouldn’t take it back. She said they wouldn’t be able to resell it.
I told her that I wanted to return it and buy an even more expensive table from them and even would pay full price for it. She wouldn’t have it!
I was so disappointed by the customer service. Most all stores I go to want to deliver good customer service and are willing to go the extra mile. I have been a loyal customer and even wanted to exchange the table for a more expensive one. I wasn’t going to take my business elsewhere. She still wouldn’t have it and asked that I carry my table back to the car.
I will never shop here again. That is how you treat your customers?!! Pathetic. I was even willing to pay full price on a higher priced item and you turned down business. What a shame Cost Plus. And you need to fire that manger. She doesn’t know how to operate a business or deliver customer service.

Great World Market! Lots of parking in their private lot and a security guard working the front door.
Came in here to browse and buy stuff I really don’t need. Ended up getting a bargain on some great stuff. We bought a huge bottle of olive oil for 6 bucks that will last us forever. Also picked up some candy that you can’t really find anywhere else and they had a really great assortment of Father’s Day cards.
We also purchased this amazing canvas that was half off because it had some damage but it’s not even noticeable so we were happy to pay half price. Their shopping bags are adorable and only 99 cents so I bought one of those and it will be great to carry to work or use for grocery shopping.
Also, the cashier was really nice and friendly. Great location and we will be back!

I truly would shop here more often if my bank account would allow (need to win the lottery for all the things I want), I truly love coming here.
I came in for a headband to wear for a graduation party and left with 2 sets of earrings, a necklaces, a matching bracelet (totally would have never seen if it wasn’t for this awesome employee who as we were talking about silver or gold jewelry, asked if i had seen it, no and I fell in love with it, totally told her she is doing her job having me buy way more than I had intend, she was very happy to hear that lol) and the headband I came in for to begin with.
I have found its best to come at least once a month because they always have amazing new stuff in the middle of the store (the edges are pretty rock steady for constancy) that seems to be once its gone is gone turn around. Also coupons help ease the pain of the price tags when there is so much great stuff, (become a member its free aka more coupons!) especially when you only come in for one thing.

***free coffee & tea***
Amazing service with a smile! Worldly foods, furnishings, and décor. And most importantly for me, a great selection of black tea! I’ve been here several times over the years, and its always good for many different things… I never get or rarely see the same items when I return.
I find it to be a place where you can casually walk around and look at EVERYTHING… its kind of like a museum of random and interesting things you can purchase to eat, drink, play, wear, look at, or lounge on.
Check it out!

I first visited this store about 3 years ago after talking with a friend about not being able to locate a specific brand of British snack chips that I once tried on an overseas trip. I’ve seen this place plenty of times when I would go to the Bevmo across the street, but never really knew exactly what kind of store this was. I decided to give it a shot on his recommendation, but was almost 100% sure that they wouldn’t have what I was looking for, boy was I wrong. As soon as I walked in, I fell into a trance, my eyes shifted rapidly as I tried to absorb the huge inventory of worldwide goods that surrounded me. I didn’t bother wasting time, I immediately asked a sales clerk to point me in the direction of the British foods, and instead of simply telling me where to look, she was nice enough to walk me over.
My eyes quickly scanned the shelves to locate the chips, but it wasn’t looking good for me, I saw tons of British and English snack chips, but not my Monster Munchies. After 10 crucial minutes of scouring through snacks, I’d decided to give up, but as I walked out; a glimmer of familiar red and green foil had caught my eye, it was my beloved Monster Munchies. Not only did they have my coveted snack, they also had the entire flavor line up of snack size bags.
I told this story so that everyone may see that it is possible to fall in love with a store, just come here and see for yourself; you may discover your hidden gem :)

Let me tell you, I am a big World Market fan! I bought all my patio furniture here, I come here regularly to get my fix of «old world» goodies and I love their postcard and knick knack selection. And usually the staff is really nice and helpful.
This last time however was very odd and I still don’t know what happened. I brought my stuff to the cashier and two items (two furniture knobs) had no price on it. The lady at the desk called the manager, gave her one of the knobs and the manager disappeared. I paid for the other stuff and stood at the side, because I didn’t want the people behind me to have to wait. After ten minutes, the manager was still not back. I asked the cashier to call her again and see what’s happening. I mean… it was a DOOR KNOB.
Five minutes later, the manager calls the cashier and asks what she wants. When the cashier asks about the door knob, the manager tells her that she will call back as soon as she knows something. WTF? You are the manager. Put a price on it and off you go.
That was the point when I left the shop without the door knobs and more than a little annoyed.
But don’t get me wrong. I will be back :-)
But I will make sure that I don’t bring any unpriced items to the checkout.