East Bay Computer Service Inc

About a year ago, the guy who managed and designed our brand new file server up and quit. I was asked to take over the server in his stead. I was also told that we would be bringing on some outside help. That outside help was EBCS. I am very good with a computer but had no server experience, but with Casey and Dons help we were able to diagnose all of our issues, make recommendations on upgrades, and most importantly, showing me everything they were doing so I can actually do it myself. Very flexible on schedule. I’ve had Casey here anywhere from 7am to 7pm working through things with me. They are watching our server remotely and reporting issues, repairing or replacing computers for us and being the best tech support I have ever dealt with. They are the reason our business is still running smoothly on the tech end. I recommend them to everyone.

These guys helped our law office with a last-​minute Server 2003 issue. They identified the fix quickly and accurately. They also let us know about our options for upgrading our server. We weren’t ready to upgrade, but we are glad that they will be there for us in the future.

My friend who I used to call to help me with my computers moved to Seattle and I had a problem installing an OS on a machine. There were BIOS and drivers things that needed to be done, and it was beyond what I could do. I chose these guys from the ‘net and made a great decision. They’re friendly. They went out of their way to accommodate my schedule. They knew exactly what they were doing and did a great job. Seriously, this is the place. I’m lucky to have chosen this place over the others. Give them your business, they won’t let you down. Best support ever.

I’ve had quite a few computer issues with my home laptops and desktops over the years and EBCS has always worked wonders. I’ve never gotten anything back unrepaired, and they always give back your old hard drive if you have a new one installed. Really awesome, competent, and just plain nice folks.

These guys rock! I have been in IT services for over 25 years in both corporate and the small to mid-​size business environments. There’s a delicate balance between cost and service and these guys have hit it on the sweet spot. The Techs are superiorly trained with a manager/​owner that is a trained technician but also a business executive who can think through both lenses. This unique value proposition of engagement with the client’s business in the planning phases vs a «break fix» model which is what most other companies do is refreshing. I have relied on them to support very complex environments where responsiveness and accuracy are critical to the success of my business. Call Don and discuss your requirements – he and his staff are relationship guys and will take very good care of you in an honest and professional manner. Great value and experience – you can count on.

Best IT service! Reliable, knowledgeable, and always there when we need help!