High Street Bridge Self Storage

SIMPLY THE BEST, MILES AHEAD OF THEIR NEARBY COMPETITORS. How are they better? Let me count the ways:
No application fee (unlike Brand X down the road); significantly lower rental rates (e.g., their smallest space is $ 84 per month versus $ 113 down the road); they do not require insurance, while the other place does, or gouges you for $ 10 a month more if you elect not to purchase it; free padlock for your storage unit, and all units are alarmed; warm, friendly, helpful staff (and family-​owned!); lots of trucks and loading docks are easily accessible for fast loading and unloading; convenient hours and drinking water and restroom on the premises (which are extremely clean and well-​kept).
I rarely give five star reviews, but this place deserves one, and it earned my respect and admiration right out of the gate. HIGHLY RECOMMENDED.

Super friendly staff, will offer smiles and water and any assistance automatically.
Very accessible and efficient loading docks
Very very clean facility
Very easy to access units
This is the most efficient storage and moving experience i’ve ever had!
Great prices!

My favorite part of moving was getting to store our stuff at this place. The amazing, friendly staff made the whole process so easy. They gave us a very sweet welcome gift. The prices are extremely reasonable. There was always good parking, always carts in good condition. The whole place is always clean and fresh. Even the music they play there is relaxing. They’re system for getting in and out of your unit is simple. The elevators are fast. Lots of light in the building. You get a free lock! Oh! And free popcorn!

* Free Lock
* Free Toolkit
* Awesome customer service. when you call and when you are there in person
* Great hours
* BIG carts and convenient parking space
* Reasonable Rates
***Nothing beats free candy at the front desk when you are making that one last trip**

This is a great storage place! Thanks to reading our friend’s review of this place when we were in shopping around for a unit space, we knew that it was going to be a wise choice. The staff here is wonderful and they always treat you with professional courtesy. The rates are reasonable and the prices for their storage boxes are fairly affordable. They have tons of units and plenty of rolling carts to haul your precious valuables for safe-​keeping. The free popcorn, water, and candy from the candy bowl on the counter in the office are added bonuses. The restroom is clean as is the place itself.

I’m an idiot and forgot my key at home in the city. How much for a lock cut? FREE FOR THE FIRST TIME! Do you need a lock? No I think I have one. Oh no I don’t. How much for a lock? FREE WHEN YOU HAVE YOUR FIRST LOCK CUT! So in any other storage facility forgetting my key would be $ 40 and a big pain in the ass in addition to cranky employees in golf carts. Not here! Helpful, nice, clean, there’s a bathroom on site! No angry crazy owners with equally angry crazy bulldogs like I’ve dealt with in the past. I like this place. I don’t like going to storage but it’s not as bad because it’s here.

Never thought I’d have a strong opinion on a storage facility but I love this place. My husband and I moved from the east coast and wanted to take our time with the drive to visit friends and places along the way. Having a trailer or truck would’ve made us targets, cost a lot, and slow us down. We were able to ship several boxes here as long as they weighed under 25 pounds. This way we didn’t have to arrange for picking up and delivering to the space, etc. It was super-​convenient and took a lot of stress out of the logistics of such a big move.
The people were so friendly when we arrived. They wouldn’t even accept a tip for taking 20 – 30 boxes to our space over three weeks. I feel like our stuff is very safe as each is locked and alarmed. It’s so clean!
Highly recommend!

I went here based on reviews from Unilocal and am very happy I did. I rented a storage for my tenant for 3 months and got a great rate for 3 – 4 bedroom. The facility is clean the staff are extremely helpful and polite. They also have street signs in the hallway which makes it easy to locate the storage. As a bonus you get some fresh popcorn and bottled water. I recommend this place to all!

I don’t have a single bad thing to say about anything except their online payment portal. Great service. If you are just moving to the Bay Area and need a place to keep things while you are transitioning– this is a great option. It’s not particularly accessible to people in the city but if you don’t need to access it frequently the service and value are a step above.

Great customer service over the phone and in person. They have more storage sizes than what’s listed online. We were even able to take a tour before committing. Very informative! Very helpful!

Great place to store your things. I am leaving after over 8 years of storing my holiday decorations and other important things here, leaving the area. The place has remained clean no creedy crawlies. It is always lit no matter way time of day I have accessed my unit. The staff is always helpful, profressional and have fantastic attitudes especially Shari. She has remained the same pleasant polite person since the I walked in. There more than 3 parking spots in the front as well as rear access if you are located in the back. If you want to feel comfortable and worry about your things and receive top notch service this is the place to store your things. Thank you Shari and staff for maintaining a wonderful thing to store my things and for always making me feel valued as a customer.

This is my second time using this facility and both times have been a breeze. The staff is on top of everything and friendly. I rented a space on a Sunday and Shari handled me and another lady at the same time. Saved us so much time on the paperwork, Thanks!!!
And I’ll use them each and every time I need storage space.
The best storage facility in the Bay Area it is extremely secure with a Keypad for gate, Alarm codes and locks for Individual units. Cameras throughout facility.
I rank High Street Storage as «the best storage facility in the Bay Area» by far hands down. I know I’ve moved in and out of storage’s a many of times in my life.
Half off month rent on my unit. Free lock, free 25 pc tool kit. Rental truck discount. Free bottled water and fresh Hot popcorn!!!
Thank you to EVERYONE at High Street Storage Staff!!!

Accessibility is only one of the many things that makes this place easy to recommend. The manager, Sheri, was friendly and even recommended me deals that saved ME money — after I was done moving all of my stuff they offered me a bottle of water and the conversation and atmosphere is very welcoming. The property is clean and secure. Highly highly recommend.

This storage facility was voted #1 in the East Bay! OR was it the Bay Area? And by whom? I forget, but if you go there, they will have signs that say so, and they will tell you the same, too.
It is hard to get in and out of this place, because it is right near the High Street Bridge entry into Alameda, so there is traffic and you have to see the little turn into the place.
There are conveniently 2 or 3 parking spaces where you can pull into the warehouse, so if it is raining, you won;t have to move stuff in and out of the rain. But the spaces are very tight. They have an access code by the office you have to code in your code.
The storage spaces are all indoors, and it is environmentally controlled, I think. They have also named the maze of hallways of the storage area after the city streets just outside, so it is easy to remember where your unit is located. They have a couple of dollys/​hand carts for you to borrow.
Also, near the office and where you can purchase box supplies, there is a little Popcorn Machine Cart. So you can eat Popcorn while you are toiling away storing and un-​storing. And since the halls are named, you don’t need to use the popcorn as a trail marker to find your way out, like Hansel and Gretel did.

My experience with this storage has been awesome! We are moving up to the bay area and need to put our stuff in storage while we find a place to live. I found this place on Unilocal and decided to try them out.
I called a couple weeks ahead of time to get pricing and availability. The staff on the phone was super friendly, told me about all the move-​in specials and even helped me choose a unit size over the phone. They told me that they normally hold a unit for 6 days, but since I was moving up from San Diego they would hold it until the date I was due to move up to the bay area. The day before my move I called to confirm (just in case I got there and no reservation), and the gal pulled up my information quickly and said I was good to go and even told me what my storage number would be.
The day that I arrived I was greeted with friendliness and a bottled water. I was so exhausted from the 9 hour drive that water hit the spot! :) We got there at 430pm and quickly filled out the paperwork. At that point, it was 5pm and we only had 2 hours to put everything into storage, as they close up at 7pm sharp. We had a 26ft truck full of heavy furniture. Pulling this off was going to be an amazing feat! We got to work and realized at 630 that we were not going to unload everything in time like we wanted. We were going to have to seal up the moving truck and come back again in the morning to finish unloading. My husband decided to ask Shari how much it would cost to stay past 7pm because it was worth it to us to pay the extra to get the van unloaded. They were so accomodating and stayed almost an hour past 7pm so that we could finish unloading at no extra charge! I couldn’t believe how nice they were to do that for us. This is truly excellent customer service!
I highly recommend this storage. They give you a free lock, are friendly, have great move-​in specials, are clean and secure, and most of all they go above and beyond. Four days after moving in we received a Thank You card from them at our temporary address. Simply wonderful!

It’s weird to say about a storage place but they have some of the best service you can get in any type of business. When you are moving in, they will offer you water about 10 times. They are genuine, sincere people who take the time to talk to you about whatever you need. They will call you a couple days before your payment is due. I think they should open a restaurant or coffee shop, cuz that place would rock, I know it.

These folks are amazing.
I’m moving this weekend, & today is my last chance to score some packaging supplies in time to actually pack properly.
I don’t get home until half an hour before they close, and you know how it is when you’re late for something. Everything goes wrong. Red lights everywhere. My GPS can’t find them, so I drive in circles around the Home Depot two blocks away from their store.
I call them right as they’re closing, super frustrated about 1) being lost, 2) no time to pack, 3) hating life.
The guy on the phone gives me step by step directions to their store, and they stay open 20 minutes late so that I can pick out the stuff I need. He even gives me advice on which boxes I should get, and help me out to my car with my stuff.
This is totally above and beyond, and I am very grateful for the great customer service at this place.
Five stars!

Top notch storage, but you pay top dollar.
This place seems pretty safe (they said they have never had a break-​in… don’t know if they would actually tell me if they did though). I was there for a year an never had any problems. Lots of camera’s in every cooridor and alarms on every unit. Plus there is this sort of ‘Raiders of the Lost Ark’ security factor, where all the units look the same and its really easy to get lost walking through the halls (similar to the government storage facility they put the ark in at the end of the Indiana Jones movie).
High street storage is really focused on good customer service. They make a point of it. They always have free water and candy in the office, free popcorn (most of the time), multiple people in the office, so that you never need to wait for admin help, and staff roaming the halls to help people out. Plus, you can drive right into the facility and there are ample dollies, so loading/​unloading is easy, and a large elevator.
You pay for it all though. For a 5×5 storage place, it runs about $ 75/​mo. When I was searching, I found other places in the $ 40 range, for the same size (but those units didn’t seem as secure and customer service was poor). I got the first few months at half price, because they were running a special (I think they run a lot of specials). One thing to be aware of is that you need to give a 15 day notice to vacate. If you don’t, you end up paying for an extra 15 days.

My only complaint is their billing, otherwise a well protected storage facility that is clean and well managed.
Excessive charges ($ 45 on a 172/​month storage payment) for late payments and their online billing is sloppy which led to late payment.

This is an A plus facility. From the first day I sent in a reservation I have recieved above board service. Every email I sent in was followed promptly and I recieved several follow up calls as well. Once we arrived we were greeted with wonderful CAN DO attitudes.
The facility very clean and safe.
I am so happy I chose them.
And Ysenia, you are the bomb!