Ideal Cleaners

This is the best dry cleaning spot that I have ever had the pleasure of frequenting in my entire life. Every interaction with them is super pleasant and professional. Paul is the dude who I usually chit-​chat with, but last time in, I met his bro, and I think his pops may be the guy in the Oakland Tribune articles on the wall. They do incredible work here, with rock bottom prices, and super quick turn around time. It seems that all work is done on-​prem as well, which is really rare these days. You’re doing yourself a disservice if you taking you clothes elsewhere!!!

This review is subject to update after I receive my items from them.
Just brought in a shirt, tie and dress pants. I told them that I needed to get it by tomorrow. The lady working said «No pick up Thursday better «, but I told them I need it by 3 tomorrow because I have to wear it and get to somewhere by 4. I said, «If you’re unable to do it, thats fine I can just get it done elsewhere because I need this rushed.» A man started talking to me and told me that they couldn’t dry clean and press it the same day because of the colors. Clueless, I said «Okay, can I just get it pressed? «and the man said it was fine and told me to pick it up at 3 tomorrow and that the price for pressed only is similar to dry clean + pressed.
Came out to $ 13.50. Which I felt was kinda pricy or the exactly the same price as dry clean+pressed.
So I guess they’re friendly, and accommodated me. Or they just wanted the business.
If the items come back on time and nice, I’ll change it to a 5 maybe. If its bad, I’ll change it to a 3.

Fast, excellent service from some of the friendliest people you’ll meet! Super interesting front signage, awesome operation with super interesting pressing equipment in action. Wouldn’t go anywhere else.

These guys are the best. I ran in this morning with an emergency pressing request. (Shame on me for packing my last clean dress shirt poorly before traveling to Oakland.) Although they were super busy finishing up morning orders before the weekend, they not only accommodated me, but got me back out the door within 15 minutes. Customer service simply does not come better than that. Highly recommended.

Worst customer service ever. I will never come back especially after they ruin my 2 expensive top from free people. after I point it out to the person who took my dry cleaners he proceed to loudly tell me that it’s not their fault that it’s ruined. A lady told me to just leave my 2 tops and come back tomorrow.
Next day I came back and the top wasn’t even touched. They just hanged it in the back room; ridiculous.
Never coming here again. Totally rude and unprofessional.

Outstanding service from a truly «family-​owned and operated» business. I came in twice within a two week period with little to no notice because I was in the middle of back-​to-​back interviews and needed my interview attire cleaned between meetings. They rushed the items I needed most without additional charge. One of the pieces that was not rushed was a white silk blouse that I bought on clearance just before the interviews. I fell in love with the shirt and jacket combo, but since it had been in the store for so long it had lots of little marks and steam stains from being steamed while mildly dirty. I wasn’t sure if they would be able to salvage the shirt, but when I got it back it was nearly perfect! Everyone was friendly and attentive every time I came in, and their prices are extremely reasonable. It was nice to hear «Mom» and «Dad» used between employees :) I will definitely be back.

Really friendly service and the dress and jacket I’ve had dry-​cleaned look great!

These guys not only took me last minute but they pressed my wedding dress and steamed my veil at a super reasonable price ($ 75 and my dress had a LOT of layers!) Thankyou so much for the great service, my dress and veil were perfect!

I love Ideal Cleaners. They are detail oriented, super nice, conscientious and fast. They really go the extra mile to do a great job and provide excellent service. I am very picky about my dry cleaning, for example some places don’t press perfectly along the crease of your pants, leaving you with a weird double crease. Ideal does it right the first time.

Their dry cleaning services are good, esp. If you are not in a hurry. But do not get alterations done there. The stitching of every pant I have brought there came undone – this includes hemming, pocket repair, and zipper replacement. All have unraveled. Nice people but shoddy alterations.

Great place. Very professional and take great care of your clothes. Mr. Lee and his family have been at Thai sport for many years.
Plus I love the neon signage out front.

I dropped off several shirts here (only one was a typical «business» shirt which can be pressed by automatic machinery so it was $ 2.50; the rest had to be pressed by hand so they cost more) and they all came back clean and absolutely perfectly pressed – right down to the last little detail. You can tell they are perfectionists here. I’m not sure how the prices compare to other places nearby, but in terms of the quality, I was quite impressed. I also like that they do the cleaning on site. And – not that this really matters, but I’ll put it out there anyway – the store front looks very cool, and actually is on some sort of historical registry.

My wife and I had a ton of clothing that needed dry cleaning, including her wedding dress and the James Bond stylish Jil Sander suit I wore to our wedding, which I love. To say we were nervous is an understatement. No worries needed; Ideal Cleaners did an exceptional job! Super fast turnaround time and very reasonable pricing considering the amount of clothing we brought to them for cleaning. They have an amazing display box available for wedding dresses. Extreme friendliness, outstanding customer service and totally reasonable rates have made us loyal customers. You can count on Ideal Cleaners to take care of your valuable, expensive dry clean only items. Highly recommended!

Owners are super friendly and accommodating! Always willing to go the extra mile. Replaces buttons, sews up holes, and gives great customer service. Coming here for a couple of years. Never failed me.

Before I discovered the act of hemming your clothing, I was so lazy that I would just wear stillettos to keep from stepping on my pants. It’s a terrible form of footwear for riding a bicycle and pulling a trailer.
The neon sign out front drew me in, and I decided to have a pair of newly purchased pants taken care of. Mr. Lee is the kind of gentleman that is scarce in today’s society– friendly and polite, yet exceedingly gentle.
I have my vintage clothing cleaned here. Everything the staff does here is with such precsion and care.
And seriously, now that I’ve hemmed all my trousers, I can chuck the killer heels, which I never could walk in anyway, and my bicycle riding is not a menace to myself and society at large.
Thank you Mr. Lee!!!

Only ON SITE DRY CLEANERS that I know of. I asked one of the other dry cleaners in the area and they pointed me to here.
John is amicable and accommodating. Dropped my stuff off at 11 and got it by noon the next day. No one else could do that. I called all the other cleaners in the area.

Nice service, did a great job altering a maternity shirt so it fits me post pregnancy. And they are nice.

On my way to new York I needed some things altered. Mr. Lee stayed open until I was off from work which was well past closing. Best cleaners in the bay area. I had two pair of jeans altered and he explained why he was cautious of fixing the pants legs due to the hole in the cuff. Great guy

This review is tentative and subject to change. I had dropped off 2 dark coats, 2 dark slacks and sweater cardigan on a Thursday and was able to pick up on Saturday for $ 36. At first they said pick up next Wed because of the holidays; however, because I had brought in dark items, it was easier to clean… hmmm…not sure about that. or is easier to not see the stains? I had pointed out a few stains on my blue coat, but when I went back to pick up on Sat, it still had some stains. So they kept it for another 5 days without a charge, of course. I will pick it up tomorrow and may change my mind.

The problem with Unilocal is that anyone can logon and bash a business unnecessarily. In this day and age of instantaneous media we are flooded with opinions that may, but many times have no merit.
I’m not a regular reviewer, but when I find businesses that have great service and contribute to the community I’ve gotta give them props.
We’ve been taking our clothes here for the past three years for dry cleaning and alterations and have always been satisfied with the service.
Take my opinion for what is worth. Ideal Cleaners continues to serve my needs and we will keep on giving them business.