InfoGate

I have used Info-Gate’s computer technicians consistently since 2001. I am extremely grateful for having been introduced to this company. No matter what computer or cell phone problem I encounter, their knowledgeable and professional staffs are quick to respond with an onsite service call or a remote diagnosis. Time is of essence to me and this company recognizes that with their ability to solve a variety of simple to complex issues in a timely manner on a variety of devices. Thanks to Mark Rosen and his expert staff.

I have a home concierge service. i found info-​gate on berkeley parents network. They were highly reviewed. I had them go out to a clients Berkeley home to deal with a computer issue. They did and excellent job. Since then I have called them out to two more homes. They always solve the problem and they get someone out to your home if you really need somebody that day. Christina

I’m a super non-​technical professional with one laptop and no time to spare. My Blackberry was causing a fake blue screen of death each time I connected it to my Dell and I needed tech support.
I called a few companies and within 10 minutes, a technician returned my phone call for further details and about 5 minutes later, Mark Rosen called.
Mark was very professional and courteous. He spent about 2-​hours on the phone with me the first day gathering details about my issue, then sending possible fixes — including a program to help clean up my machine.
When I didn’t follow up with him about the progress of an installation, he reached out via email to close the loop and we traded emails over the next few days as he attempted to troubleshoot on my behalf.
I failed to mention that God really touched his heart either because I’m the Founder of the
based About My Fathers Business Christian Networking Group or because its just his nature, but he did all this for no cost, which is appreciated because I do not get paid for my networking group endeavors.
He was even so kind as to consider coming to a fundraiser happy hour mixer I was organizing so we could put faces to voices and email addresses.
I am a fan. If I ever have tech issues again (which I pray I never do) he’ll be the first and only person I call. And I look forward to thanking him in person at a networking event soon.

I have had the opportunity to work with Mark and InfoGate both professionally and personally on several occasions over the last 10 years. Every experience I have had with Mark and InfoGate has been excellent. Their knowledge and experience ensure that anything you need relative to technology can be taken care of all with a personal touch that really sets them apart from other technology companies. More importantly, they are just good people. When I approached Mark to help me out with a website for my charity, he not only agreed to donate his time and expertise, but he went way above and beyond and created an amazing site that has made a significant difference to our efforts. Thank you Mark and InfoGate for everything you do.

A few weeks ago, my older Dell made some horrific sounds. Yuan came by, ran tests and informed me that my motherboard was terminal and had about 2 weeks to live. Being a guy, I knew I didn’t need any help deciding what to buy as its replacement… until I realized how many options had hit the market since 3 years ago. After multiple suggestions from my wife, I emailed Mark asking for his recommendation. He guided me into the best CPU, RAM, hard drive and software for my needs and then arranged the purchase, delivery and setup. I am one happy camper! Thank you, Mark, Yuan and Chris!

Mark Rosen and his professional team of computer techs are absolutely the BEST! Last week while out of the country, I had a BlackBerry failure and I contacted Mark Rosen through email on my laptop. He was very helpful and reassuring. One of my biggest concerns was losing all my business contact information stored in my BlackBerry and my other concern was not being able to get my scheduled Shuttle fromthe airport because my phone was non-​functional. Mark offered to pick me up from the airport if all else failed! All worked out well and I was able to get in touch with the shuttle co. Mark is solid. His support and reassurance went a long way to making my trip back the San Franciso more relaxing.
I recommend Mark Rosen and Inforgate to anyone who needs any computer related services, large or small.
Maureen W.

Infogate is amazing! I have a Mac and it’s really challenging to find good people who know what they are doing. Mark’s team are professional, on time, efficient and very helpful. I looked for years for someone who I can trust, and they are it!

Mark Rosen and his staff at InfoGate are hands down the best I’ve ever met. They make me feel like I am the most important client they have, they are efficient and available, and are excellent at recommending what needs to be done over the phone. They have remotely ‘fixed’ my computer several times, and are fabulous with my elderly mother as well. When I needed a new computer to handle a huge editing project (I needed more memory), they interviewed me, then ordered the computer, then came and set it up and transferred everything over to my new one. So smooth and simple, and way less expensive than I would have guessed. I can’t imagine what I would do if they were not around!

Mark Rosen has assembled a fantastic team of computer technicians who possess expertise on many levels and with many brands. I have had the pleasure of using their services on my own computers and have referred them other people who have been supremely satisfied.
Qualitise
If you are looking for any type of computer support and repair, look no further. You can see all of the Unilocal reviews aside from this one that give Infogate 5 stars. Pick up the phone, call them and let them take care of you.

I’m a small business owner and a year ago I needed to buy a new laptop that would be for work and for personal use… but was very confuse what to get.
InfoGate saved me from that big headache. They were very helpful and found me a laptot that’s perfect for my needs.
Since then I have use InfoGare everytime I have a problem. Mark Rosen and his stuff are excelent as far as costomer service, they know how to help you with any question or problem you have with your computer, they call you back right away, they are very honest and knowledgeable.
Thank you InfoGate, Mark Rosen and stuff.

Mark Rosen goes above and beyond to help. He had solutions to get my website up and running that no one else could figure out. He truly loves his work and it shows in his quick, efficient customer service.