Kantors

I was quite impressed with this company – Great customer service from start to finish. Karen was a huge help and made everything easy for me during the ordering process.
I wasn’t present when the furniture was delivered, but I was informed that everything ran smoothly. The ones who delivered the furniture were friendly and set up the desks very quickly with zero issues.

Kantors is where my company purchases all of our office furniture. The furnuitre is great quality and lasts us YEARS! Yona is my go to person! She’s awesome. Great customer service!!!

So my company spent MONTHS looking online for new office furniture and we could not find what we wanted for a decent price. The places that we called were too busy to help us or suggested we look on their website.
Esther, our office manager said I know a place Called Kantor’s, its in Oakland near the freeway. She went online and got the information. She spoke with a Wonderful woman name Suzie. Suzie suggested that she come in and take a look at what they had to offer. When she came back to the office, she had a great head start to get us what we needed. We just had to figure out if we needed left or right desk, or two lefts or two rights. It was crazy, again Suzie was great. She asked that we send pictures of our currant set up so that she could better understand what we wanted and what our set up was.
We did just that. Suzie and her team were awesome. She sent a drawing of what she thought we needed and it was perfect. Now all we had to do was get approval for the pricing. Our corporate office couldn’t believe that we were so under budget. They loved the price, the set up and the CUSTOMER SERVICE! It was such an awesome experience. The Kantor’s team took the time to answer ALL of our questions (there were a lot of them) they explained the process step by step and they made sure we felt comfortable with their service.
When the delivery team showed up they were fast and efficient. They made sure everything was correct, they took time to explain the what they were doing and by the time they left we VERY EXCITED about our new office furniture! I would suggest Kantor’s to ANYBODY looking for new office furniture! Their staff is simply amazing!

It was hard for me to find good office furniture in the East Bay. My wife did a little searching on the internet, and found Kantors. We have been three times to buy furniture. They also have some good deals upstairs on some close out items. I bought more than I intended. I must like the place, because I spent about $ 5,000. Delivery/​set up was great. The deliveries were actually a few minutes before the «window»; which is nice (instead of waiting around all day). Suzie helped us with our purchase, and kept us up to date with the delivery status. One bit of advise is to check the internet ad versus the in store prices (the prices didn’t always match up). I’ll go back again

Kantor’s did an outstanding job removing 10,000 square feet of office furniture from our suite of 20 offices and they disassembled/​removed 20 cubes.
They bought our furniture which means they hired the movers and hauled everything away. This is a lot of furniture — 3 truck loads.
Our building managers have strict requirements about moving times and insurance. No problem, Kantor’s had it covered.
Ken Kantor was present. He’s very professional and a very nice man.
When getting bids, I had read horrible Unilocal reviews for other companies who did not follow through and remove everything. Kantor’s took everything. Down to the last chair, rug saver and bulletin board.
Thank you Team Kantor’s. Great job.

We ordered 3 office desks from kantors. Price was reasonable and service was great. They delivered and installed our L shaped desks. We have been using these desks for over 4 years without any complaints. We would definitely shop there again. Good choice of office furniture.

Bought a couch from Kantors and paid over 2K for it. In less than a year, the seldom used electric recline switches went bad. One side is up, and the other side is reclined. I went to the store and provided the serial numbers and was told the replacement switches would be shipped directly to me. Four months go by, I never received them. I sent a full page letter to Ken Kantor, asking about the switches, and describing other problems we were having with the couch. I received a short note back asking for the numbers again, with no mention made about the other defects. To retrieve these numbers I have to turn the couch sections completely upside down. This is a big job for me, because I’m not as young as I used to be. This couch is constructed with wood on the inner sides next to the arm rests that have no padding at all. The wife and I regularly bruise our hips on it when sitting down. It also has a section where the seat is sprung, and when we sit there its like falling in a hole. This was a visually appealing but physically disappointing purchase, and we are completely unhappy with it. But we are also completely stuck with it. Remember this when shopping for furniture at Kantors. There are many pieces out there that look nice, but the reality is they are poorly designed, cheaply manufactured, uncomfortable pieces of junk. I don’t know who is manufacturing quality furniture anymore, but don’t just trust your eyes. Our broken down, uncomfortable, half reclined couch is a constant reminder of the mistake we made shopping at Kantors. Junk, just junk.

They no longer have any kind of home furnitures. Only selling office furnitures now. I went here last weekend to see what was left and nothing was left but throw pillows on a pile on the floor. Too bad they had really good deals on home furnitures. I gave them a 3 star because I went here thinking they had stuff to sale since I had a flyer in the mAil the same week I went. To my surprise nothing was there and no one was greeting use at the door. Just workers printing the warehouse.

Shockingly horrible customer service!
I went to Kantors to buy a wood file cabinet. The furniture was wrapped in plastic and put in my car, apparently someone also locked it but failed to give me the key. Right when I got back to my office, I realized that it would not open, so I called the salesperson who helped me, which started one of the worst ordeals for something so simple. I had to make arrangements for someone to come to my office with the proper tools to get it open. Making the arrangements turned out to be difficult, which was frustrating since I was just trying to buy a simple file cabinet. The following day, when the repair guy came to my office, all he had was a screw driver. He wanted to take the furniture with him since he could not open it, and he anticipated having to damage it to open it and then they would fix it. I was very hesitant to have it out of my office, I thought it may be further damaged, and was also sick of having to make so many arrangements for this one piece of furniture. The following day late in the day, I finally called back to the sales person, since no one would call me to update me; she suggested that I dropped the furniture, and somehow by doing so locked it (she blamed me instead of a saying anything like «sorry for the hassle». One more day passed, no call or anything from Kantors. I sent an e-​mail to the owner to try to get help on the issue. Minutes after sending this e-​mail, I got a call from him (I was sort of impressed that he called me so quickly, but it was also a little intrusive since it was at 8pm on a Friday night, never the less I thought it was positive that he seemed to care). The owner, Neal Kantor, seemed apologetic and promised me to resolve this quickly. The next day (Saturday around 11am), Neal Kantor called me, but instead of trying to resolve this issue, he yelled at me, blamed me for this happening, and insisted I broke the furniture. The ironic thing is, the furniture was not at all broken when it left my office, it was simply locked and I was never given a key to open it. Neal Kantor followed up on his extremely rude phone call with the following email:
«Nice you can take all this time to write your feelings, when you broke the product, know you broke the product, and we come out
To repair, take the product to our warehouse to repair. And you feel it is the kantors responsibility. I love customers we can work with
And take responsibility.»
Neal Kantor

Great service. Bought children’s bedroom set. Wanted to exchange box spring for a low profile and they did not charge for the exchange. I highly recommend Francisco. See him, he will give you great service. This is our second time purchasing furniture from Kantors and we came away satisfied.

Been meaning to review this company, after seeing there «tv» show er, big expensive commercial, I needed a small couch and found one there, after trying it out and was satisfied with it, bought it, after 6 weeks, it was delivered. At first it was nice, but due to my long work weeks, I did not use it much, so when it started to sag and become uncomfortable my warranty was up. Made a call or two these folks, but no response, it makes one wonder how they can still be in business when they sell garbage. I did open up the couch and was able to make repairs and was surprised to find the cheap material used, no wonder it did not last. do your homework and find a better place to go, and a better warranty.

I visited Kantors in mid-​February, shopping for my first ever brand new sofa. Jorge was very patient and helpful, even though I was shopping at the low end of the cost spectrum. He humored my many questions and helped me with financing too. Also, when I picked up the sofa at the warehouse the guys there were really nice and patient as well. I had a good experience :)

This is certainly no Rooms to Go, but they have a decent selection of furniture at very reasonable prices. The customer service is great! Quick and prompt delivery.

I just came to check out the showroom, which is very large and impressive, and try out a few office chairs. This is the largest selection of office chairs I have ever seen in the Bay Area… Office Depot/​Max is nothing compared to this. There’s a range of various priced chairs from below $ 100 to over $ 800. Check their website for special sales and clearances. I didn’t end up buying anything but I did fall in love with a memory foam chair…
Hours on weeknights are until 7 pm.

I bought my first couch from Francisco at Kantors back in 2009. They had the best price, customer service, and delivery. The delivery men had to carry an oversized sectional up two flights of stairs and through a doorway that the couch barely fit. After getting it in perfect, they even unwrapped and cleaned everything up. Top quality service!
Fast forward to 2012 when I moved again and the first thing I did was go back to Kantors. Francisco again was great in helping find the perfect set. If you go in, ask for Francisco!

Back in 2009/​2010, we ordered 99% of our furniture from Kantor’s when we moved into our first house. It was all Ashley brand pieces for considerably less money. The quality is outstanding and the customer service is tops.
I recently ordered another piece of furniture to match our bedroom set and had no problem ordering online. Francisco called to make sure I knew that I needed to pay extra because we were outside of the usual delivery area. I appreciated the call instead of finding out upon delivery that we owed money.
I will always recommend Kantor’s and will continue to go to them for our furniture needs!

Came here during a sale. Great selection and a lot cheaper than most places. Gordon took extremely good care of us and we had our sofa’s delivered within 2 days and the table’s we went to go pick up in Alameda when they were available about a week later. I was able to get 2 great sofa’s and an awesome 3 piece table set for under $ 1,000.
I have no complaints at all about this place or Gordon who took care of us. He even shared a few stories while picking out furniture for my new apartment.

Do you want to wait months for a piece of furniture you were promised to have in a few weeks? Do you want to have an unresponsive Sales Person who doesn’t follow through with their promises? Then Kantors is the place for you!
Here’s the long and short– we ordered our bed in early March and was told it would be in, in 3 weeks AT THE MOST. Our sales person said he’s likes to «overestimate» and that we’d probably get it sooner. Two weeks later we get a call that the bed is coming at the end of April which would be 7 weeks from our order date. This resulted in us not having a bed for my visiting Mother In-​Law which = me giving up my bed for her so she had a place to sleep.
The end of April comes and no word from our sales person. I call him on the 30^th to find out our bed STILL won’t be for another week. He never offered to refund our $ 75 delivery fee or to do anything for our inconvenience I had to REQUEST a refund and wait another week for him to talk to his manager about it. Our sales person promised when the bed was delivered we’d get a refund for delivery because it was so late. A week later, I still have no refund for my delivery.
Good luck if you choose to order something from them. I hope you have time to wait

Kantor’s has a lease and/​or rent program for offices regarding furniture and office equipment. when a lease or rental ends, the rented item is trucked here for resale.
havn’t been here for over a decade. usually, office chairs go for $ 99. i would look for an odd coloured one that was functional in the 20’s.
don’t know how it is these days.

OK, we’re picky. We want cute furniture that’s comfy and supports our tired backs. We have specific dimension requirements and a very limited budget. Easy, right?
I think we sat on every couch at Kantors, cute or not. And we found the perfect couch, loveseat/“chair-and-a-half” — and a bonus $ 99 rug. We got free shipping, and voila! New furniture. It *was* easy!