LabCorp

My shirt matched the color of my urine: a good omen. Fingers crossed. Holding the vial of warm liquid as Amy completed the paperwork I realized — for good or bad — we’ve come a long way from the Victorian era.

This is one of the worst Labcorps I’ve visited. The waiting area barely has enough room for the 4 chairs and water cooler and you almost have to move your knees over to one side when anyone tries to approach the desk.
Also, they appear to be severely understaffed because I stood at the check-​in desk for over 5 minutes without being addressed. I arrived 20 minutes late for an appointment I had set for a glucose test after fasting close to 14 hours and the person working there asked me to reschedule or go to another Labcorp because it would overlap with their lunch break.
I completely 100% understand the need for a lunch break, but would imagine a Labcorp that was located in a medical building and generated that much traffic would hire more team members so they wouldn’t need to CLOSE the entire place for an hour every day.

Pauline is there every time I go. She is bubbly, competent and has a friendly way of relating to the clients from all different ways of life. The office is always clean and there’s water if you need it.

I had an appointment at 10 o’clock I showed up at 10:01 and she had taken somebody else before me .I informed her that I had another appointment at 10:30 that I needed to go to. She told me I had to wait and she made me wait extra long. she spent time explaining to me that she took the patient before me because I was not there at exactly 10 o’clock. I explained the urgency of the matter and my health condition and she still made me wait. She was rude, slow, and Daft. I’m very curious on the point of scheduling an appointment. I had to walk out and go to another place to get my blood work done because she could not figure out how to get my lab slip from the computer. Told me that my doctor needed to fax it