Portrait Scene

If I could give less the 1 star I would! First, we arrived at our location 15 mins ahead of time as requested. No one was waiting for us upon arrival as the instructions stated there would be. We patiently waited 35 mins past our appt time when someone with a camera finally walked up. I asked her if she was the photographer and she stated she was and immediately apologized for being late. She went into a 10 minute story about how she hurt her ankle and had to go to the ER and was on meds, blah blah. Despite it being 100 plus degrees outside my family which included 4 kids (1 a 9 month old) and my husband and I all patiently listened to her story and told her we where ok with the delay but wanted to hurry up and get started. 10 mins later we start posing for pictures only to be interrupted by the photographer stopping to take a call. What she failed to realize was she was so late she missed the appointment that was scheduled prior to us. Not only did she miss them but they where also running late. So 15 mins later she’s still giving them instructions on where were at so they too can come join us and we all can take our family pics separate but as one group. Wth! This was supposed to be a moment for my family not to be joined with another family. Finally they arrive to our location and the mom immediately starts going off and telling us that were going to have to wait until their session was done. I then opened my mouth and kindly let her know that wasn’t about to happen. Somehow we were all talked into having our photo session done at the same time. The photographer would snap our pics and have us wait than do the other family’s. It took over an hour and half to get everyone done! And because of that the photographer said she would take extra pics of the kids so we had plenty of options. Through all of this we remained patient and understanding. So that’s the photo session. I never contacted the company to complain although I did hear the other family say they where going to. My husband and I decided to blow it off considering we were getting some extra poses of the kiddos. 12 days later as instructed I log in and find that not only are all the «extra» poses not posted on the site but the ones that are look horrible. There blurry, the kids are all red and flustered from the heat and the poses she had us doing didn’t make sense after seeing them in the pics. I decided to call Portrait Scene for some answers. After 4 attempts someone finally answered. I explained to her that not all of our poses where posted and I wanted to know how I could get those pictures. I never mentioned our horrible photo session experience. She immediately went into angry mode and told me that there was nothing she could do about that. She rudely started blowing off a list of reasons as to why the photographer didn’t post them on the site. I had enough and let her know that she was rude and that was not necessary. After all that I did manage to find 4 poses that where ok enough to buy. We bought them and paid about 200 to have them printed. Now the final chapter… we got our pictures today and they look like crap! There blurry and unclear. We all look like were standing in front of a green screen as if we were pasted onto the backdrop. This is far from 200 worth and a complete waste of our time and money. NEVER AGAIN will I use or refer anyone to this horrible excuse of a photography company. We would of been better off taking and printing our own family pics! I would NOT recommend anyone waste their hard earned money with this company.

I had the same experience as the others. Brought the groupon, the photographer wasn’t anything to rave about. Just a handful of decent pics that were not over exposed. The «cheapest» print costs 29 $, which in my opinion is beyond ridiculous. So unless I want to end up with 15 copies of the same photo in different sizes, I only have 49 $ to spend on photo prints. DO NOT BUY THE GROUPON.

I echo Jane D’s assessment of her experience with this vendor. Our photographer was actually pretty good and seemed like he knew what he was doing. However, the quality of the product is very low end. You do NOT get $ 200+ of value. I foolishly fell for the upsell and paid an additional $ 80 for the digital rights to the photos. (The CD that is advertised with the groupon is very low res and has a copyright stamp so you cannot make images with the CD — it’s just for selecting the prints you want to purchase at ridiculously high prices from this vendor).
Anyway, I bought the digital photos and the quality was very poor. They were only 2 MB files which were very cheap in quality — overexposed, shiny skin, bad lighting, the whole 9 yards. I could have taken better pictures with higher resolution from my iphone. DO NOT PURCHASE THE GROUPON and stay away from this vendor. Buyer beware!

Bought a Groupon for a 30-​Minute Photo Shoot Package with Prints and E-​view CD. It was $ 19 and was supposed to be worth $ 218.
Of course, you get what you pay for. This is not your typical private photography session. The photographer was super rushed and although there were one or two decent photos out of 40 or so shots, the quality of photos reflected his haste. Many of the photos were overexposed and/​or didn’t capture the subjects at their best (e.g., clothing/​hair out of place, subjects looking away from camera).
And the Groupon ad was misleading because it did not cover $ 218 worth of photos, only $ 49 worth.
In addition, the business is extremely difficult to contact, esp. by phone. So, if you need to make/​reschedule appointments, get info about the session, have questions about ordering photos, you have to send an e-​mail and wait for a response. And its Web site is anything but user friendly.
Still, for $ 19, I got a good photo that I can use digitally.