Queen Nails II

My favorite nail shop! I have been to multiple nail shops since relocating to California and by far they are the most consistent. Whenever I bring in pictures of nail shapes or styles, they always work so hard to give me exactly what I want. Andy and his wife are my favorite nail techs in the shop!

Waited for over 25 minutes and initial was not packed there’s only 2 to 3 customers. The pedicure was acceptable but the massage could’ve been way better but The massage could have been way better.

They are so rude!!! They don’t acknowledge you when you walk in. My sisters and I walked in and none of the workers said anything like how long the wait would be? Nothing. We waited there for 5minutes and left since NO ONE acknowledged us or anything. Do not go there!!! They deserve no stars.

Its hard to concentrate on your postures during yoga when your pedicure is so long overdue. I broke ties with my other shop due to a bad pedicure, but I hadn’t found a replacement, and I NEEDED a pedicure bad. I utilized my resource and came across this place, mind you I had gone around the corner and inquired about a pedicure, but was hit by the toxic fumes and turned around.
I read all the reviews for Queen Nails and said what the heck, if something doesn’t look right, speak up! I had to point out some misses, but she was cool about it and did like I asked her to. She did a good job, but I’m not sold on making this my new spot for pedicures. I can keep it in mind if I need a polish change or another emergency pedicure.
My concentration in yoga will be better, now that I have something pleasant to look at!

I have had great experiences working with Chi, here. She is neat, thorough, pleasant and conscientious. She even reminded me about my parking meter!
I’d see Chi anytime and tip her well.

$ 40 for a squared shape, white tip manicure! Are you serious? First of of all, the lady didn’t inform me of the price for a white acrylic powder for my tip, she made it seem like it was same price. 2^nd, I did not ask for pinkish acrylic powder (on their price board, that shit was $ 35). And 3^rd, she place the fake nail crooked as fuck! I will definitely won’t be returning for some basic white tip manicure.

This place SUCKS… I got fake eyelashes for the 1^st time and they told me they last for 1 to 2 weeks… they were stuck on for over a month and ended up pulling my real beautiful lashes off !! Its like they use super glue. im so upset im on the verge of tears… I would go in there and tell them but im afraid I wouldn’t b able to control my rage and end up choking «ms swan «…so if u have bald headed lashes anyway then this place is great for u… but if u have eyelashes dont risk it. .learn from my mistake… now I have to buy fake lashes and put them on myself till mine grow back…

I will never go here ever again. I moved from NY and it was the first place I went to, I relocated and have been back for about a a year and I would go because it’s local. The Customer service sucks! Accept for the youngest girl who would always take care of me and my daughter. However 2 weeks ago when I went in for my routine pedicure, she dug into my skin so deep that I’ve had cellulitis «skin infection» for the past two weeks and has not healed. I went in to tell them once this was not ok and did they know what I should do, the owner showed me his toe stating he has ingrown nail too and it’s swollen. Yes but mine is bleeding. They just looked at me like whatever. Today I went in with my husband and when he proceeded to explain to the rude owner’s wife what was going on she just laughed in our faces. I demanded my money back, she took pics of me and my toe before giving me a refund and was laughing like it was funny. Not once did anyone even bother to apologize. In fact, customers were sitting shaking they’re heads and one even apologized to me. LESSON LEARNED… Never again!!! QUEEN NAIL II is a horrible place especially with that witch with a stone face and unprofessionalism.

NEVER ALLOW SUCCESS IN YOUR BUSINESS TO TAKE YOU SO HIGH THAT IT MAKES YOU TREAT CUSTOMERS, WHO HAVE BEEN COMMITTED TO PATRONIZING YOUR SERVCES TO THE LOW LEVEL OF DISRESPECTING YOUR CUSTOMERS.
I have been coming to Queen nails for over a year now. One of the reasons why I first chose this nail salon was because of its atmosphere. The salon appeared to be a more conservative and relaxing environment of people. Not the ones that have a ghetto environment like a lot of salons here in Oakland. Also, this salon wasn’t always crowed like the neighboring salons. However, overtime other groups start coming to Queens and the conservative atmosphere suddenly changed. But! I still didn’t let the change stop me from coming to Queens.
The following services that I had done EVERY TWO WEEKS at Queen:
Manicure
Pedicure
Eyelashes
Eyebrows
Nails (using SHELLAC)
I even included two daughters, especially my baby daughter with me every two weeks. except she didn’t have her eyelashes, or eyebrows done.
Over time Queens II management heads have SWOLLEN. The owner wife seems to «UNFRIENDLY». She always have a mean STONE look upon her face. SHE IS NOT! FRIENDLY AT ALL. Her husband is.
The reason why I am only giving this salon two stars it’s because of the way I have been treated with customer services. When it comes to eyebrows and lashes the wife does not an EXCELLENT 4 star job, but I’ll give her 3 stars.
Now, though I know this is long, please allow time and review my complaint.
On, July 3^rd., the day before the 4^th of July my daughter and I came into Queens nails to have the following:
Pedicures (with designs)
Nail re-​fills (SHELLAC COLOR POLISH for myself)
Eyebrows and Eyelashes.
The total cost for that day I paid $ 98.00.
The next day, on the 4^th I notice that my right thumb, the SHELLAC POLISH, not only was it peeling off, also my refilled nail was breaking. Because of my busy schedule I was not able to come back until that following Monday, July 7^th and Queen repaired my nail no charged. Two days later, July 9^th another SHELLAC PEELING on my right hand finger with my refilled nail falling half way completely off. When I walked in the shop for the 2^nd time I showed the owners wife my nail. She just looked at it and said «NOTHING». There was no, «Ok have a seat and we will be right with you». She (Wife) just stood at the counter looking out into space as the other manicurist and her husband were working on other clients. After about 20 minutes later a young lady came in. She wanted to have a few eyelashes fixed. The wife sat her down fixed the problem; the young lady got up without paying a dime or even saying thank you. Its now approx. 30 minutes, not knowing who were going to repair my broken SHELLAC nail, the husband finally said something in his language to his wife and she finally lead me to a booth that was already unoccupied and she repaired my nail. As she was fixing my damage nail I asked her once she finished can she add on a few eyelashes that had fallen off of my eyelids?
She said ok. I also asked her if she wouldn’t mind filing down my left nail thumb, because it was a little rough of the edges and I was afraid that the same thing would happen (Damage SHELLAC) to this nail too. Can you believe that this woman, instead of just granting my request she wanted to debate with me to say that my thumb nail didn’t not need any filing down. After rebutting with her for a few minutes she reluctantly filed my nail down. Than she looked at me and said that the total charge is going to be $ 5.00 for service. Never-​mind the fact that before repairing my nails the female customer who came in AFTER me to have her fallen eyelashes repaired. FREE OF CHARGED. Now, me paying the $ 5.00 was not really a problem. I was planning on paying $ 5.00 anyway because there were only a few, two, or three lashes missing. But, just the simple fact that I had to argue and protest why I wanted my left thumb nail filed down and the owner wife did not want to file my nail down. Also, when I first came into the shop I felt like I was purposely IGNORED for approx. 30min. I asked the owner wife to explain to me about the $ 5.00 charged after the young lady who wasn’t charge walked in, repaired and walked out.
Suddenly hubby wants to say something in regards to not charging me on two occasions before in the past for a chip, cracked SHELLAC NAIL.
Ok, but here is a lady (me) who comes in EVERY TWO WEEKS paying anywhere from $ 80 to $ 90.00 for service. I pay extra for SHELLAC NAIL because SHELLAC is suppose to be one of the top of the line nail polishes. There should be no reason to come in when using SHELLAC NAIL POLISH. That’s the reason for paying more.
Either Queens Nails II SHELLAC POLISH is OLD, or they just don’t know what the hell they are doing?
In closing:
I WILL NEVER RETURN TO QUEEN NAILS I, II, OR III AGAIN. I rather pay more for better service.

I’ve finally found a nail shop that dose it all great nails, great pedicures and great eyebrows, really friendly people, they don’t nickel and dime you, and they don’t cut corners, this is the only place I will get my eyebrows done, the lady is a pro, also I like the huge variety of nail polish colors they have to choose from, they do have OPI, and might I add there Polish is nice and new and pigmented, a lot of nail shops have a thousand year old polish which they just add nail polish thinner too and looks dull, and streaky when it goes on, I last got a full set with gel color, best full set I’ve ever had, I wanted pointed they lady gave me pointed, not round, not oval not squoval, I’ve been to other nail shops and wanted pointed and idk maybe they dident learn there shapes In kindergarten because my nails would look like upside down u’s and then they wanna argue with you about the shape because they don’t want to take time out to file them and do the work right, when all along your the one paying for the service, so I’m very pleased with the customer service I receive at Queen’s, never had a problem.

I love queen nails! I am always in and out! My best keep secret… get hooked up all in one place! The best place to get your eyebrows, nails pedi… my paper spot

I went here on a recommendation from a friend that said «they are awesome» and the fact that they are open on Sundays. First of all… they were 15 minutes late in opening … which stunk. but the other spot I go to on Sundays didn’t open for another half hour, so I decided to wait. Second… the guy… was AWFUL. I mean, downright horrid. My nails were a mess… there was a young girl that said she was «filling in for her sister» and she had to fix them. I was there for over 2 hours for a fill and a toe polish change. My nails still don’t look «right.
He filed them all kind of whacky and we had to shorten them a lot, just to get them to look right. When I was sitting there, a lady walked in and asked for the lady that is normally there. They told her the normal person wouldn’t be there until after 1pm but, the guy could do them. She was like «NO WAY. you really screwed up my nails last time».
I texted my friend on the way home and said «ohmygod, this guy was horrible». She responded that she thought she told me to NEVER let the guy do your nails!!!
So, from what I know… don’t EVER let the guy that works in there touch your hands. I keep hearing the normal lady is great… but, I doubt I’ll ever go back to find out.

A nice clean shop with nice staffs, the shop attracts a lot of older women who are retire which I like because I hate going to some of these nails shop with young ghetto ladies who talk load on the phone, have their kids running around and being disrespectful.
I give them 4 stars because the prices are reasonable and the massage chairs are nice.

Queen Nails II is the latest nail shop to crop up in the Dimond and after a few visits already I see this becoming my new go-​to salon. I’m seriously challenged in the girl department especially when it comes to stuff like painting my nails, but I’m also cheap and can’t stand spending too much on manicures since I need one every week. At Queen Nails II I can get a mani/​pedi for $ 24 or a simple manicure for $ 10. The prices are cheap but the service is not. They are thorough and take their time to ensure you are happy.
The shop is super plain with white walls and those horrible nail posters so don’t expect any ambience. They also don’t carry many typical salon polishes such as OPI or essie but they do have a wide selection of colors available and they offer nail art. In addition to basic services they do fake nails, eyelashes ($ 16), and basic waxing.
In the end its worth the price you are paying and they even have a buy 9 get your 10^th free punch card — bonus.
peace, love, and good booze ~ chase