Walgreens

I see that people are talking trash here but I never had issues here. One decent Walgreen is what this place is, to me.

Ever since I started using the drive through a year ago, the pharmacy service has been great. It’s the folks that wait in line inside so they can negotiate name brand Vicodin instead of generic that make using the pharmacy so awful.

Only complaint about this pharmacy is it’s understaffed. They have a drive-​through, but be prepared to wait longer than if you go into the store and stand in line. I’ve gone here for years but the wait for prescriptions is forcing me to look around at other pharmacies.

I have shopped at this Walgreens for decades and have liked their goods and their service. Recently something happened which raised my appreciation of their service enormously.
Last May I lost my wallet while shopping. I knew it had happened either at this store or at the nearby Luckys. A search in both stores failed to turn it up. So goodbye, little wallet, I figured.
Last week a small packet with this Walgreens return address on it arrived in my mail. When I opened it, lo and behold, there was my wallet! And in the wallet all the money and other items.
There was no card or note in the packet, so I can’t name who it was that made the find and return. Whoever you are I appreciate your honesty and kindness. Thanks. I hope you’ll see this Unilocal message.

1. The cashiers never greet you. The act like they are incompetent. They move extremely slow. If you greet them, they act like they do not know how to respond.
2. I would never visit this Walgreens again in my life, but it is the only one closest to me.
3. The staff sucks. Horrible customer service.

It seems like the staff at the store aren’t trained properly. Everytime I come there is always a long line and a long wait even if there is just a few customers. A few times I have came in to get a monthly pass added on my clipper cards and they end up putting a dollar amount on there instead of the monthly amount. This has happened more than two or three times. Tonight I come in at 9:57 p.m. and they already have their doors locked when the closing time isn’t until 10 p.m. I will be taking this to corporate. Either management and the staff needs to do the job right and needs better training or they need to get new people in there.

I haven’t been here for awhile and I remember why.
The customer service here is so freaking terrible I decided to print some photos out. The machine told me to come there at 8:23 so I decided to come back. I came back and my pictures weren’t even done. No one was at the photo section and it took 10 minutes for someone to show up after I asked if someone would assist me. Finally someone came and they said «oh, no one printed them out yet.» They said it would take an additional hr for them to be completed. Only ³⁄₇ photos got printed. Why does it take an hr to print the last 4??? So I said. how much would it cost for the 3 photos and the person mentally calculated. I just wanted to go home and I paid for my photos.
NEVER AGAIN!

Okay, I will up my last rating to 2 stars based on the somewhat friendly service at the local Walgreens near my residence.
I, most unfortunately, have had to make (or have others make) many trips to this particular Walgreens over the past 9 days. From Percocet to Tylenol, I have truly needed Walgreens.
I was perturbed at the inaccurate messages on their WM last week. When I went and spoke to someone about it in person, they assured me they would «fix» the «problem.»
Okay…
Anyway, I will keep using this Walgreens location because I am in need and at half capacity… hopefully it will improve.
Here’s looking to a brighter future:
Stephani Tries Her Hardest to Smile for Walgreens ;)

Poor pharmacy service. they never picked up phone called hate this place
Never gonna shop at this place again, I hate the fact the cashiers a are so slow as well

Warning — the employees like to close the store early.
I arrived before the 10pm closing time tonight and they tried to turn me away. But luckily, my insistence that they show me a clock convinced them to let me in. And luckily, I found everything I needed quickly. It was nice to see that the layout was similar to the other Walgreens I go to more often.

I come to this walgreens often since I live near by. They don’t have most of the stuff other walgreens have. Also they take a while to restock on things. :/

If you ever feel like getting yelled at in English you can barely understand this is the place for you!
I asked the woman at the front about buying a stamp and she yelled something about how they only had a book of stamps. Then I noticed there were still items on the screen from the woman who was before me but had to leave to get something else. She yelled at me, «don’t worry about it! It don’t matter for you!»
What a heartwarming customer experience. I will cherish it always.

This Walgreens is the closest one to my mom’s home. Since she was not feeling well, my husband and I were sent to purchase a few items (cleaning supplies). It sorta caught us off guard because we had no cash in our wallets and I was not about to use my credit card to make the purchases.
The store is clean and brightly lit. We found what she needed and headed to the checkout stand. At first, there was only one cashier handling the customers and a line was forming. We waited for a little while, and then suddenly two more cashiers appeared. Cashier was friendly and pleasant.
No money in our wallet, but I had my rewards balance card and it had over 52,000 points. Yep, I paid for the purchases with some of the points I had accumulated. (It’s nice to have a back up plan — redeemable points — yea!!)

After all the huffing and puffing… this Pharmacy rocks…
We were going through Local Union arrangements to pick up meds, needed transfers and needed approvals for this and that… tons of information was also needed for approvals…
To make the long story short, we got our meds in one day, thanks to Sara, I spoke to her at least 10x today… it got done…

negative stars to the infinity for their photo department.
avoid at all costs. seriously.
i submitted a photo to be printed on a canvas WITH a black frame as a holiday gift. when i went to pick it up, they did a horrible job of mounting the canvas and there was no black frame. i said where is the frame? big dude, who was probably not happy to be working there at all, or perhaps, unhappy with life in general, was rude. he was like there is no black frame. i said, it was an option on your online submission for the black frame. he basically was like take it or leave. i asked to speak to the manager. manager came and was like there is no black frame. so i’m confused as to why it was an option to have the frame and pay extra online for it. mind you, it was a couple days before the holidays and their discount for the holiday printing expired that night. the manager was not helpful at all, nor was she even apologetic that there was a mix up online. so i just walked out.
why are they still calling me (to this day) to come pick up my canvas printing? i keep ignoring their calls. suck it.

I’ve been to this Walgreens many times. The majority of staff at this Walgreens are rude and very slow.
Apparently, this Walgreens no longer accepts Walgreens Register Rewards and a manufacturer coupon in the same transaction. It has never been a problem before at this Walgreens location or any other location. Is this the new policy for all Walgreens or just this one?
I know for a fact that stacking coupons is accepted at competing retailers, such as Rite Aid, CVS, Target, etc. I don’t see a reason why a store or a cashier would refuse to accept more than one coupon if the coupons do not have any written restrictions.
Anyway, the first cashier I encountered told me I could not use my register reward coupon and manufacturer coupon together. When I asked her why, she said «You can’t use two coupons».
I asked «Why? I’ve used two coupons in one transaction before.»
She again said, «You can’t.»
I said, «The coupons don’t have restrictions, so why can’t I use them? Let me talk to a manager.»
She told me to move to another register to wait for the manager. Another member of staff came, (assuming she was the manager) I told her I would like to use the register reward and my manufacturer coupon for my purchase. She said ok and scanned my items and coupons. After I paid, the first cashier looked over and said loudly that I am being sneaky for trying to use the Walgreens register reward and a manufacturer coupon.
The first cashier I encountered said again that I was «sneaky» to who I think was actually the manager, when he walked over. As I was leaving, the manager looking guy said «toodaloo».
I’m sorry… I thought I was a paying customer, not a thief. What kind of customer service is that? I was just trying to save a couple bucks. Stacking coupons has never been an issue anywhere as long as the coupons do not have written restrictions!
For the record, I was not trying to be sneaky. I thought the second staff member was the manager. Also, the coupons scanned without any problem. If the computer lets it scan, what is the issue?
I will not be coming back to this Walgreens unless I have no other option.

Decent Walgreens. Stocked with a lot of stuff that you expect to find there and we found what we were looking for plus stuff we didn’t need. The staff was friendly. Beware of panhandlers in front and parking lot.

Walgreens gets remodeled and i seldom go theres anymores.
why?
–even before, specials items never in stock
–panhandlers
–only one cashier, thus lines.
–lake merritt construction make driving there time consuming.
–ended booze sales, ’nuff said.

I recently came here to pick up some pictures that i had developed. I chose the pictures that i wanted to print out online on their website which makes it a lot quicker and saves me the trip of Driving to walgreens and choose out my pictures and do the whole set up thing.
well anywho, when i got there, seems like Nobody ever works at the Photo area. i went there two days in a row, and both times, i would always have to walk to the cashier area and have to WAIT in line and ask someone to help me over at the Photo area. goodness.
but yeahh. I usually come here to pick up my prescriptions too. The pharmacy people are usually nicer and quicker than the people in the front. This is my local drugstore soooo i dont really wanna have to drive any where far to get better customer service.

Hate the new remodeling thing but I like the workers here. Read some reviews about the pharmacy the only problem I had with the pharmacy was an Asian young guy. He walked right past me without saying anything and I had been standing there for about 2 min. When the other pharmacist who happens to be Asian as well walked up I told him that the other guy was very rude about what he had done and he apologized about the situation. I liked that.