Walgreens

This pharmacy is the worst. Super long lines, prescriptions never ready when they say they will be. Do yourself a favor: Go to the cvs across the street or get your prescriptions filled online.

This Walgreen’s is located on the corner of 14^th & Broadway, right smack dab in Downtown Oakland with the transit hub of AC Transit, BART and the Shuttle to and from Jack London Square.
When I worked in the downtown Oakland area, Walgreen’s was a convenient place to get a few things during my lunch break. I would stop in for snacks, candies, bottled water, ½ off knick knacks and greeting cards after the holiday season (Christmas, Valentine’s Day, Easter) and add cash to my Clipper card.
Since I was in the area last week to take care of some business at Citibank, I had to step into Walgreen’s to add cash to my Clipper card before heading north on the bus to Kaiser Oakland Medical Center.
Customer service is okay. The employees try their best to keep the line of customers moving. Compared to other Walgreen’s that I have been in, this one has a section with plastic bubble containers of fresh fruits, salads, sandwiches and cold bottled beverages.
The drawback at this location is the difficulty in finding parking close by, which is slim and none. I don’t know how late this Walgreen’s stays open, but I would not recommend being around, shopping there when it gets dark and during the holiday season — Downtown Oakland; you never know who’s lurking around.

Worse Walgreen around!
Most employees are either rude or just don’t care or don’t know anything.
Went in here to scan a few photos… the lady working at the photo center was more concern about ringing people at the cashier. She said she wasn’t sure how it work… more like she didn’t want to help me. I tried to figure it out. I’m pretty tech savvy, but 1.) the cover was broken and 2.) it wasn’t scanning the full picture. I gave up and went to a local print shop.
Went back another day asking for a specific cord, three employers at the photo center looked at me as if i was crazy and speaking gibberish. They didn’t even care to look or ask me more about it. They just stared at me until I asked them again. One guy just shook his head NO. Seriously?! You could have simply said «No, we don’t carry those»… obviously this store is hiring whoever sends a resume in.
There are a few employees that do exceptional job though… the black lady who works the beauty counter is always friendly and knows what is what and where is where. I kinda feel bad for her… I would hate to work in a place like that.
Rite Aid isn’t a whole lot better, but customer service there is much better. At least most of their employers can respond back to me.

the pharmacy called us non stop for days about a prescription they had ready for us, when we went in to pick it up they had lost it and had no clue what refill we were talking about and then took over an hour to fill it. The pharmacy staff do tend to be VERY by the book with meds, meaning any controlled meds can only be picked up by a family member over the age of 18. So don’t send your teenager into pick up your medications if any of them are controlled. There is ALWAYS a line halfway to the back of the store or longer! If your in a rush, go somewhere else. every once in a while they have a great price on something.

One of the worst Walgreens pharmacy I’ve ever done business with.
Today it was supposed to open at 8 and I just found out they won’t be open until 9 because of «Black Friday». There is no indication of this on the website. When I called the main store to find out why I was on hold for 30 minutes, she transferred me to a line that rang endlessly and I had to call her again.
My other interactions with them otherwise have been sub par at best. There is one nice tech, but other than that – all negatives.
Not acceptable for any business, especially a pharmacy.

Simply put — this location is understaffed the employees aren’t entirely knowledgeable. I actually had to help someone find some medicine because she was freaking out and no one was available to help her.
The current workers do their best to effectively help everyone but the service is slow.
The location is very convenient — directly on top of the 12^th street BART station and located at the edge of Oakland City Center.

1. Overpriced. Seriously. Go across the street to Rite-​Aid and you will find everything is much cheaper.
2. Cashiers are SLOW. There is always a line.
3. This place is always full and gives off a very sketchy vibe.

Change the hours of operation on your Unilocal!It said it was open until 8pm today and it’s closed! I walked all the way over here and arrived at 713pm only to see that it’s closed. Very annoying.

No matter the time or the day, the cashiers move at a snail’s pace which might be slightly forgivable if at least they were friendly, which they are NOT! And because they’re union workers, there’s no penalty for poor performance.
So, with the option of RideAid across the street, I take my business to them. Not a whole faster but a WHOLE lot friendlier.
Oh yea… try to find a bottle of water for less than $ 2.50, I mean really, RiteAid again has the same Dasani (the cheapest Walgreens has) for $ 1.19! REALLY?

This is my neighborhood Walgreens. I am definitely a fan. Everyone here is super nice and friendly. The greeters are great and make you feel at home. They have a really great working pharmacy and everything I ever need in the supermarket portion.

I visited this Walgreens location 1333 Broadway Oakland CA. I went to have my flu immunization shot and was brought back to a room that was unsanitary and unacceptable.
There was a bloody gauge square on the floor as well as blood splattered on the floor! Also, There was no bio-​hazard bin, only a regular trash can.
I called the customer relations twice and emailed, each time a representative said someone would get back to me in 2 – 3 days. This was 18 days ago!

I called and they said they had my prescription. But when I got there they said it wasn’t covered, despite the fact that I had called the insurance company to verify that it was. I was irritated and said I’d pay and then they told me they wouldn’t give it to me anyway despite the prescription because I wasn’t old enough by a couple of months. They were totally unapologetic.

Been waiting, waiting, and waiting

Never go here unless you have a death wish! Policy issues and serious customer device problems. Pharmacist Mae Lee went on rampage about how it’s my doctor’s fault she gave my the wrong medication. Then she proceeded to press that having the «generic ok» box checked off is more important than the brand name prescription… Which I have been taking for 4 years. If she bothered to check my refill history she would know. But she loudly verbally told me «generic is more important than brand» WTF lady? That’s a dangerous statement and false. So I plan to report her to the California State Pharmacy Licensing board and write to the management team of Walgreens. Please note as a pharmacist their license is displayed on the wall for a reason! So they can be accountable for all their actions! Mae Lee, you should learn good customer service and you will learn the customer protection acts!

This Walgreens is on one end of Oakland City Center at the corner of 14^th and Broadway. Recently, I stopped by during my lunch hour to shop for a couple of items. It is not a large store and I did notice that they didn’t carry an extensive product line. Also, the aisle felt tight and more so with the amount of customers in the store.
The queue for the register starts in aisle 7, but with three four cashiers, the wait was relatively short. The cashier was courteous and efficient. During my transaction, a lady with a baby in a stroller came up to one of the cashiers and started ranting as to «how she has been disrespected». She wanted to talk to the manager because «she’s ain’t supposed to be treated that way». Never knew what the outcome was as I paid and was out the door.
Overall, courteous and efficient cashiers serving customers ranging from office workers to students to the elderly. But be warned that some of the street elements might be in the store too.

Time: 5:07pm
Purpose: Just got off work wanted to check on their sale feature of the week. Jumbo size cashews 9.25oz 2/​$ 5 also world series will be on soon.
Set-​up: Grocery, medical, make up, household, personal needs, pharmacy, digital printing, electronics. Same as any other Walgreen’s just different location and workers.
Staff: Here my go to people are Audrey, Darren and Alfred. These three are real employees not zombies they’re always working on something no matter when I get in. When I need a particular item sold out or not put on yet they will go to backroom checking it out. When its confirm sold out they write up a raincheck for me so I can get it at a later date for the sale price.
Cleanliness: Store is well kept only the outside area which sometimes has transient doing their nature calling other than that it’s a clean store. I remember years ago when they were located on the other corner across the street now a Chase bank taking its place. It was the worst things were stack so high and barely had room to walk as for people confine to wheelchair forget about it.
Expectations: Sale flyers up front upon entering, sometimes long lines and lines starts at the cold fridge section next to electronics. Most shoppers here are local on fix incomes so give them some time and let them finish up the more you say something the longer they will stay and talk holding up precious time of others. I heard one lady argue over a can of sardines that one point it was price at $.79 but she didn’t want to pay the $ 1.39 those are some of the examples of what you will be hearing. Lines can form relatively fast and long on some occasions they will open at the make up counter or electronic departments.
Final Thoughts: Area is even more shady and sketchy as I spoke to some coworkers and they refuse to head over here even though our building is on the same block. Weekends are worst seems like an ghost town this Walgreen’s makes it’s money M-​F only or larger events nearby like Xmas parade, black cowboys association, art&soul festival, and Oakland running. I have no problems when ever I go here they knows me and some of my coworkers so it depends on how you carry yourself.

Had to get cupcakes for my daughter’s preschool birthday party. They had what I needed and solved my problem in a pinch. Don’t try to drive here because parking in impossible. Have OK prices, not great. Hey, it’s walgreens. You pay for the convenience.

I’ve never had to go to the pharmacy department. I go to Walgreens for cosmetics, skin products, and snacks. Never had a problem. It’s convenient and always has what I need. The place is clean and looks great from the inside out. I don’t see why one would think the location is «dodgy.» It’s in downtown Oakland, one of the more safer parts of Oakland. Don’t let the teenagers intimidate you.

It’s a drug store… and that’s about all I can say. I stopped by twice: once for cheap flip-​flops for the shower ($ 2.99) and the second time for cough drops. In search of my bag of Halls honey-​lemon drops, I first came across a giant bag of 100… way too many for my needs. The cashier was kind enough to point me to another display where the same type of cough drops were sold in bags of 30. Whew!
Why only 3 stars? Well, what’s with closing at 6pm on a Sunday?!

As i entered walgreens, the security guard was really eyeing me as if i fitted some profile of someone he was to watch out for. i keep going. he didn’t follow. false alarm, i guess.
lots of munchies in the $ 2-​$ 3 range. lots of drinks too. sushi too.
settled on an arizonia tea @.99 cause it was hella hot outside.