Cypress Cleaners

I am pissed my husband had several of his jeans taken in at Cypress Cleaners which were all surged. We never had a problem until today! He recieved his jeans back they did not surge the material! They left all the material inside the jeans after taking them in. The lady says NO I am not doing it if you do not like my work leave! All of a sudden they didn’t understand him (typical)…Two asian men come from the back and kick my husband out. Mind you he is a sweet calm guy he wasn’t angry he just wanted his jeans fixed. No refund and no apology no nothing and tossed his jeans at him!!! Do not go there we have decided to try Cathy in Brentwood she strictly does alterations and speaks English! I also added a photo of the work smh check it out. When my husband put his pants on they are big and bulky looking.

I recently took my Golden state warriors sweat shirt here to get the zipper fixed, which she did an amazing job on, but was overly charged. I sort of grunted about it and was offered a free dry cleaning. I was very appreciated. On the day i picked it up I went home and put on my newly fixed sweater and noticed it had more stains then when I dropped it off with and had been stretched out. Not to mention it had a horrible smell to it. I hate to jump t conclusions but im sure some one was wearing my sweater. I wont be going here again.

They are awesome with hemming and sewing on patches for karate uniforms! very precise and even angles the sleeves to provide that snap all martial artists want! Thank you Cypress Cleaners!

I have absolutely no problem with Cypress Cleaners. I frequent them about every 2 – 3 months. They have a friendly staff and reasonable prices!

I haven’t had the bad experience others did. Took some pants & blouses in to be cleaned. They did a good job. Fair prices.

When choosing dry cleaners in our area the choices are limited, so don’t waste your time going to the Cypress Dry Cleaners.
My wife and I have been customers of this dry cleaners since we moved to Oakley mostly because of the convenient location. Recently we took my wife’s dress to them and they managed to shrink it somehow. When we noticed a few days after picking it up we returned to the owner to discuss. Not only did he say he didn’t do anything wrong, but even after getting the garment measurements offline and showing him that he had shrunk the dress; he was still unwilling to reimburse us for the damaged dress.
His own daughter was there and agreed with us that they had shrunk the dress, but still he was unwilling to do anything about the damage.
DO NOT GO TO THIS DRY CLEANER!!! They will damage your items and not care. They have POOR Customer Service and they don’t care about keeping their customers. We love to support small businesses but this is one that should go out of business!
Help us boycott Cypress Dry Cleaners!