McDonald’s

Super slow service… Don’t be in a rush and have to come here you’ll be in line forever…

Drive thru was very rude. The woman that took our money was bad, the man at the second window was worse. He literally held our bag outside the window while we were still at the first one.

Drive thru employees don’t know how to grab money correctly.
2÷22÷15 was a REALLY windy day, came through the drive thru at around 4 – 4:10 (give or take) got my order taken by some kid named Dallas. Got to the drive through window, gave him a $ 10 bill (since the total was $ 8.03) as soon as I saw the way he was holding my money I knew it was going to fly away. As I give him the 3 pennies what do ya know? The $ 10 goes flying, I spend 10min looking around for it but I could not find it. So I pull up to the menu at the drive thru again and see if they could compensate for the food we ordered, he got another employee to tell me that they cannot reimburse me nor give me my meal. She said all they could do is give me my 3 pennies back, and as soon as I pulled up the kid didn’t apologize and just gave me a blank look (like he was wondering why I came back) asked for my 3 pennies, then I asked him again «You guys really can’t do anything about this?» He looked at me and said «No» and closed the drive through window.
This was the WORST customer service experience I’ve ever witnessed at any of the McDonalds I’ve ever been to.
They need to train their staff to grab the customers money correctly especially on a windy day.
That’s why I give this a 1/​5, if I could give it no stars then I would.
Edit: Yes the employee who helped me was a scrawny kid named Dallas

The only reason to give 2 stars is for the games and lightened table they have for kids to play.
Food: Don’t even think about it, their bread is as elastic as rubber, their fish filet sandwish is most probably fried 17 times before they reheat it again and give it to you.
First time I was there I thought it was a coincedence, but after yesterday’s visit, I know this is their standard.
Will never go there again, even though my son loved their toys, but maybe I will try the near by Carls Junior next time.

No TP in the men’s bathroom nor did the hand dryer work! although this place is pretty clean what the hell is with that? After dropping a few decent burgers that made my experience… Not very nice

Good customer service but don’t order ice coffee the flavor was not up to must other McDonald’s

I came in for breakfast. Everything was fine but I gave the cashier my cash he didn’t give me my change so I stood there and waited still nothing i didn’t say anything but still my food came and I didn’t get my change. It was only 95c but still…

They have their Playland indoor which is really cool. You don’t get sunburn during summer and you don’t get cold during winter. They also have sanitizer wipes as well. That’s what I love about the McDonald’s here in Oakley

Super unfriendly staffs. First the checker got my order wrong, then I ask why I got charged for something I don’t want and requested for refund and the manager came and list the stuff on the table saying this is the list, I didn’t judge the list were wrong, I’m asking why I got charged for something I don’t want and she keep saying that the list was correct and avoid answering my question and just walked away without saying anything. I don’t bother to deal with them because I was in a hurry. Avoid at all cost.

I don’t normally eat fast food, let alone write good reviews for them but I just had to for my recent experience with the McDonalds on Main Street in Oakley.
My Parents house recently flooded so I had to come out and help out with ton of work that needed to be done. McDonalds was the closest, quickest way to get something in my stomach before starting the long haul.
I was greeted by one of the nicest cashiers I’ve met to date. His name was Michael. He was very friendly and respectful. He was patient when I tried to make up my mind on what to order, and was equally cheerful to the other customers in line.
I didn’t catch the name of the other gentleman who processed my order, but I’m assuming it was the Manager of the Day. He was just as friendly.
Thank you for all the hard work you do. I know that fast food isn’t always the easiest job so I truly appreciate your kindness that day. It sure turned what could have been a horrible day, into a good one!

The alluring lemon-​scented windex smell and hollow-​eyed staff members ushered me in almost against my will. Extremely fast service! (Almost like it was pre-​made) I was handed my food before i even finished paying! (How do they do it??) Burger = AMAZING… Fries = AMAZING… Chicken Tenders = AMAZING… Ketchup = AMAZING. And all for only $ 1.75!!! I will soon be returning to this hobo haven for round 2! Expect great things!

Great customer service. We were greeted with a smile immediately as we walked up to the counter to order. Hubby and I both ordered breakfast meals with coffee. Order taker asked small or large size coffee? We said small. He said same price irregardless of small or large. Well in that case, make it a large coffee!
The dining area is smaller than what I’m accustomed to but on a weekday like today it was fine. Enough tables to select from.
Nice separate play area for the little ones.

I was coming back from Davis pretty late at night and stopped here upon request to get my passenger some food. It was 1:45am, so we weren’t sure if their drive thru was still open since all the lights inside were basically off and we didn’t see the typical «Drive-​thru Open Late!» sign. Lo-​and-​behold a voice spoke quietly out of the speaker box (is that what they’re called?) when I idled in front of it, so my friend ordered a number 3.
He paid with his card at the first window and we were off to the second window. It was obvious that no one had come in a while/​they weren’t expecting anyone for the rest of the night since they close at 2. (We were THOSE people and I felt really bad. You know, the ones who come in a few minutes before closing, so you have to pull out everything to make them something? Working with food myself, I know that feel, bro.) Anyway, the wait was quite a few minutes longer than usual, but the woman at the window told us it was because of the fries. She was very polite, especially for someone who was still at work at 2am.
The order was correct and the food was hot. The only problem was that they either forgot to add salt to the fries or… you know «forgot» to add salt to the fries. Either way, I don’t blame them since it was very late. I had overheard the employees talking about how they had hoped we were the last customers. I don’t blame them at all.
So, thank you, McDonald’s employees for putting up with peoples’ late night cravings with a smile and all!

Fries always fresh, good service, and nice and CLEAN resturaunt !

What i really appreciate about this location is they have games for kids… video ones… that require exercise! Love that. Always near in the restrooms and family friendly

Wow! This place is CLEAN! I haven’t been to a McD’s is a while. My daughters choice for a minimum day lunch choice. She wanted to play at the play place and eat there. I caved in once I saw she was giving me that look of «aww Mom, pleaaseeeeee??»
I noticed upon entering that the place was tidy and actually smelled of something good… carmel apple parfait perhaps??? Lol… no no no, just me wishing but yes, it was a clean smell.
Anyway we ordered and that went smoothly, nobody in line, woo hoo! Turned around to find a table or preferably a booth in the play place. found one! So we waited about 3 minutes and a manager named Brandi brought over our food. REALLY! How nice, now that’s like royal treatment! She asked if there was anything else we needed and walked off. Kids immediately ran to tug off their shoes to play. I got the food out and prepped it for the kiddos. Little man is 2 so I gotta help him open the bag of apples that comes in with the Kids Meals now.
I opened my caramel apple parfait and dove in! Straight goodness! Tasty fresh vanilla yogurt with diced fresh red apples and caramel drizzled on top (next time I get the munchies I coming here)!

I literally only come here for my Sweet Tea fix/​indulgence.
Customer service is always nice. I mean they call me «maam/​miss»! At McDonalds!!! WOW.
There is an inside playland, which looks very clean and the kids were having a blast. wish I can hop in and not look weird.
Yes, there isnt much around. jus fill up gas across the street and drive over for my addiction.
=)

McDonald’s in Oakley, in the middle of an oasis. not much around. only one major shopping center at the entrance of the town. this mcd pretty bad and is past that center a bit.
got senior’s pricing on a cup of mccafe: 60 cents.
didn’t have to ask. automatic! that’s RESPECT.
takes a little bitterness out of the typical mccafe.
paying full price wouldn’t make me feel younger though.