Lowe’s Home Improvement

Employees are not at all friendly ! The lumber department is the worst. No purpose in trying the commercial sales desk or anyone in that department. Sales have no savings. It’s worth the time to go over to the Home Depot across the street. At least the employees know what they are doing and are nice. I would not recommend this Lowe’s store to anyone. Oh … Don’t try to be nice to any of the employees there as they will stab you in the back.

Just moved into a new house with my mom in Ocala about a month ago and we have gone to Lowes for everything we needed! Always someone around to help and if someone doesn’t know something they find someone else. Made the mistake of going to Home Depot once and won’t ever do that again.

This store is closer to my home and I go there on occasion when I am pressed for time. Most of the time, I regret it.
Literally, you cannot find an employee to help you or answer your questions unless you do a major search of the store and honestly, most of the time, they have no idea what you are asking them.
The garden department is typically pretty smart and on top of their game– although there is one guy that works there that is lazy as crap. If he has never heard of something (like a trellis) he will tell you that they do not carry them. Go to the women that work in that department if you want to know anything.
The lines are usually really long and no one seems to care. Oh wait, unless you are walking out the last door with a receipt in your hand. Magically, the cashier is there asking to see your receipt.
Customer service absolutely sucks and the woman working in customer service is nasty and horrible– even to the employees (much nicer than the boss lady) that are obviously under her. If you call to complain then I wish you great luck in the store manager ever answering the phone.
I’ve had too many bad experiences with this store to even tell on Unilocal.Most of the time, it’s not something horrible but it usually leaves me wishing I drove to the competitor in the other direction.
Lessons are learned slowly I suppose.

The greatest thing about this Lowes…
When the shelf is empty for the item you need.
Home Depot is directly across the street.
Thanks Home Depot.

I love Lowe’s. I can usually find what I am looking for with out assistance, but if I need it I have a ways gotten great help.
I totally dig Lowe’s over the big orange competitor.