Hilton Ocala

This review is based on their breakfast. You pay for it — but it’s worth every penny. Their coffee is smooth and heavenly. Service is impeccable. Hot buffet and fill menu. Parfait bar, bacon, eggs, waffles… Plenty of delicious and hearty options. I’m staying at the La Quinta next door and breakfast is super disappointing (coffee tastes like broken dreams) and I’m planning to walk across the parking lot and eat here each morning for the remainder of our stay.
My husband typically stays here and loves it — but for a large business event, the Quinta was a bit more affordable in terms of booking multiple rooms.
I really do like the friendly atmosphere. Southern hospitality? I was greeted from employees in the parking lot who had obviously finished their shift and were heading home, then again in the lobby, and by the different people while dining. Super awesome. I’m thinking there have been some staff changes since people had issues with service here.

I will give it 2 stars for the fact that the conference event I went to was organized very well but of course mostly because of the people that are from the conference, and second star goes to that I got a free breakfast with very friendly staff. Now onto the bad, the blonde chubby hair lady was super rude and did not want to really help me at the front desk, no one explained the extra charges they will hold on my card, hotel is outdated, just like the city, and at most compared to a la Quinta inn experience, but the maids were nice. Rooms smelled weird like the floors, not really a Hilton experience ! Tv remote does not work with menus, bathroom so small, light is so dim in the rooms like I’m about to attend a funeral. Keycards have to be inserted 10 times to work for doors. Overall it’s maybe just a few steps up from la Quinta inn, only came here for the conference.

Interesting stay at this hotel. We have been Hilton Honors members since 1984 and almost exclusively stay at their hotels.
We were shocked to find out this huge hotel (10 floors) has only one set of elevators and one of them was not working!
This is an old hotel that has been slightly renovated. The bar area is very small and hot! The chairs are so old that the stuffing is nonexistent.
We had a hamburger which was delicious but we went out to eat for breakfast because the buffet was $ 15 each and we aren’t big breakfast eaters.
Hilton needs to redecorate this hotel before we would stay there again.

Very nice hotel. Super quiet and the rooms are super dark, so always a good night’s sleep!
With AAA discount, can stay here for the same price as a Courtyard or Hampton Inn.
Plenty of places to eat nearby. Close to I 75 and easy to find.
The grounds are lovely. We enjoy seeing the horse outback!
Room is clean, bathroom amenities are upscale.
Staff is always friendly.
My First choice of where to stay in Ocala.

Cheaper than the Hampton Inn across the street!
Enjoyed my one night stay. My room was on the concierge floor and the doors opened at 5:00PM. Enough food served to fill you up. This evening it was Mexican night, chicken, cheese, sour cream, chips & tortillas. In the morning it was breakfast fit for a king, eggs, bacon, sausage and a wide variety of pastries.
Internet speed was better than most hotels and plenty of places to feed your face.

Forget the breakfast buffet on Sunday. Awful. The seats are not for sitting. You have to sit on the edge of the seat to be able to eat. The food was mediocre. The little labels telling you what is in the buffet was all scrambled. Potatoes for shrimp, sausage for eggplant dish and so on. It’s a third rate restaurant under a higher rate marquis. The guy making the eggs wiped his nose and they were bare hands! $ 20 pp!

The meal was good but a bit pricey. Not a place to take the kids. The service was excellent. The chicken cream soup tasted like the chicken was a few days old. Steak was good but not great. Potatoes lacked flavor. Good but I would have preferred to eat elsewhere.

Very average — not up to Hilton standards.
Not terrible, but not great. Hotel is getting tired and needs a complete update. There are several newer hotels in the immediate area.

We stayed at the Hilton Ocala in December ’14. This brief stay was profoundly disappointing. Upon check in, I approached the front desk to speak to an employee named Karin. Unfortunately, Karin was texting so she did not see me approach or acknowledge me. After over a minute of waiting, Karin looked up and told me «Oh, sorry. I’m texting my boss.» I thought she might check me in at that point, but instead she went back to texting. I was appalled. I stood there for another minute while she continued texting «her boss.» Eventually, she deigned to check me in. This is not acceptable.
In our room there were burned out light bulbs in the lamps and a non-​functioning remote control. We went to the lounge to have cocktails and appetizers, but were confused upon entering when there appeared to be no staff member present to tend bar. In fact, she was there, but she was seated with guests socializing. It took some time for her to realize there were customers present. We seemed to be disturbing her. Instead of waiting for her to serve us, we left.
Not wanting to drive around Ocala, we decided to eat in the lobby at Arthur’s Restaurant. This was an exceptionally bad dining experience. After we were seated at a table with a moldy table cloth, we waited 15 minutes to be acknowledged by any staff. This server stopped only to tell us that someone would be with us shortly. In another 10 minutes, we were approached by a server who spoke over our heads asking «This one? This table?» before she asked if we would like to order. The items we ordered came out at a glacial pace, and we were often left unattended for very long stretches. We made the mistake of ordering crème brûlée. Brûlée means burnt, which is funny, because this item was still frozen in the center and it appeared the top had not even been caramelized. The menu also features multiple misspellings including an attempt to spell cappuccino that was absurd… I took a photo it was so laughable.
We left and resolved that we would not be staying at this property again. We had a second reservation at Hilton Ocala planned for early January, which we cancelled after this experience.

Ocala is slim pickins for hotels, but this is one of the better ones. The place needs an update but has all of the basic amenities. It was clean and the bed was comfortable. Cold a/​c which is always a plus. The lady at check in was friendly, but did not note my gold status and there was only one free bottle of water in the room. Avoid the hotel restaurant for breakfast.

Been going there on Friday night for Happy Hour. Music is great and the hotel staff are just the best. Manager Dave, is the best and does his best to accommodate us, which is always 8 to 14 people.
Can’t say enough good things about this hotel and the hotel staff.

Stayed here for 4 days with my girlfriend and our dog. The room was clean and on the 3^rd floor. The TV menu was super annoying, I can’t imagine them not getting constant complaints from that, also for a room/​hotel this nice you don’t have a refrigerator and/​or minibar?
The grounds for this hotel is very impressive, nice horse farm in the distance, a field where you can walk or exercise. Nice pool /​patio and hot tub.
The hotel lobby is really nice too, marble everywhere ! The front desk were really helpful and nice each time I went to them for something.
The lobby bar was good too, had a 2 for 1 special going and got some wings that were pretty tasty, little expensive but its a hotel bar so I expected it. The bartender Debra was on point too, if you cross her path she will chat you up.
At some point I will probably be in Ocala again since my sister lives there, so if and when I do this is the hotel I will stay at.

Really great hotel. Very pretty, and very military friendly! Great room for a great price. We spent a relaxing evening at the pool/​hot tub with yummy drinks! Happy to stay here again! Lots of nearby restaurants and attractions.

Great people and good service!
Took care of me with an upgrade. The rooms where nice and fast check in.

The hotel was great. Had a nice room on the 8^th floor which came with a great breakfast so thought I try the hotel for lunch. Very wrong choice! The menu described a steak sandwich as a marinated steak tips sandwich, what I got was a tuff sliced steak that was not at all worth the 10.00 price tag. The table next to me order onion soup which they sent back because it was cold, the Service was ok, didn’t leave my normal twenty percent tip but half that.
Update: I had a very nice email from the manager, apologizing for the service and food. Said he talk to the chef to try to improve in the future. So they are trying to make it effort to improve the service and food. So in the future it could be good

I stayed here last week (literally for a whole week) ¹²⁄₇ thru 12÷15÷13. They gave me a room on the ninth floor, which I appreciated. I think that’s because I’m a Diamond member, but either way, it is nice to be on top. The view of the pool and grassy area is nice. They also have horses behind that.
When I first checked in on a Sunday afternoon, the hotel had not received the authorization from my company. The lady at the front desk did me a huge favor and took my word for it and let me check in anyway. I had my office fax the authorization form again first thing Monday morning and everything was good to go after that. I have stayed at other hotels that are not so accommodating in that situation.
The bartenders are super helpful. Shannon is really nice and she knows how to hold a friendly conversation without holding up other people that need drinks. The other bartenders are good too. They have two drinks for the price of one Happy Hour everyday of the week. I love that they do live music on Friday nights, which is actually the only reason I stayed until Saturday instead of heading out on Friday. I also want to point out that the food here is really good. I ate dinner here every night that week and was never disappointed. Same with breakfast. The service at night is much faster than it is in the morning. I overheard the bartenders talking about an award they recently received for being one of the top hotel bars in Florida. They deserve it. I didn’t catch his name, but the bar manager (the guy in the suit) really knows how to treat his staff. You can tell that he knows what he’s doing and they respect him. As a result they have a great attitude and know how to move when it gets busy.
The room was a normal Hilton room. The bed was great. The TV was nice. The only negative thing I have to say about this whole stay was that my refrigerator was broken. It made noise, but did not make things cold. I didn’t realize this until all of my stuff was unpacked and I felt like it was easier to go buy a cooler than to pack up and move, so I never told the staff (btw staff, if you are reading this, it’s room 920).
Everyone I met from front desk, to bartenders, to maids and the old lady at breakfast was friendly and acted like they cared. I never got the feeling that this place needs a renovation. So to wrap this log review up, I will say that this place is nice, the staff is friendly and cares when you have an issue, there is plenty of parking, it’s clean, it’s convenient and it’s an all around nice place to visit. My next week at the same place is already booked for January.

I just reduced my stars from 3 to 1 because my credit card was charged multiple times for the same visit. I called for help and was given the cold shoulder. Add that to mediocre accommodations, and I will take my business elsewhere!
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This is just an average place next to the freeway. The room smells very dusty, and I determined it was the drapes; they need to wash them! The carpet also has ground-​in sticky gunk, which makes me wonder how often they clean it. I’m glad I brought flip-​flops! Oh, and they charge for wifi access. I’m used to it being complementary.
The upside is that the bed is comfortable! It’s not as comfy as in a high-​end hotel, but you won’t wake up with a spring print in your back. Front desk staff are great.

The Hilton has free parking, wifi, a restaurant, a pool and is large enough for many guests. Point blank– the hotel is just the same as any standard hotel but it has enough amenities (pool, gym, food, vending, Internet, ect…) so that you can stay in one place without running out for anything.

I’ll admit, I usually don’t have the money to stay in Hiltons or any semi upscale hotels, but on this occasion I found a great deal on Expedia so I found myself here on work. Everything seems great and most important of all the beds were very comfortable. The one complaint I do have is that some of the staff were less than friendly.

In June this hotel was going for $ 100, I got it on priceline for $ 59. That is about what it was worth, since there was no breakfast included and wifi was an additional fee. The swimming pool had no lights at night, making it creepy, and in the morning the staff didn’t clean out the bugs. However, the beds were super comfortable and the rooms were clean. Ladies at the front desk seemed bothered whenever we asked a question. Not enough towels outside for the pool guests.