Creative Day Spa

Staff was friendly. I have had pedicures that were a lot better for a lot cheaper than $ 50. No pumice stone, they used a dollar store callous remover and briefly massaged my feet with brown sugar and olive oil. The other complaint i had was that they made us buy flip flops and didn’t offer us drying time, not even sure they had a dryer, but my friends and i thought they were a gift because they got them with out asking us but surely tacked it on to our bills. If it weren’t for my husband trying to do something nice, I would’ve made a stink about it. I felt this was my only recourse. I wish i had drank at least 5 glasses of wine, maybe i would’ve felt better about spending $ 60 after tip.

$ 50 for a pedi is ridiculous. Nails were trimmed with cuticle cutters instead of nail cutters and they are uneven. Cuticles were cut back too far and are now sore, red and raw. The nail technician was nice but I won’t be returning.

I came here last summer for my mani/​pedis, and just came back for the first time this summer. Nothing has changed– still amazing. Gabi and Debbie are always awesome. My basic pedicure included a soak, cuticle push back and trim, nail file and trim, sugar scrub exfoliation for my legs and feet (and they use a pedicure tool with elbow grease– not a razor or some other machine that requires no effort and makes your callouses worse) and a wonderful calf and foot massage. I don’t know what more to ask for with a basic pedicure. If I could suggest one thing for customers’ peace of mind, it would be to clean under the nails, although I know the soak took all the dirt out. I also got a gel manicure which was amazing as well. After reading other reviews, I think the owner either fixed the problems or yall just need to see Gabi or Debbie! So worth it!

I made an appointment through Unilocal for a full set «wrap». I had ruined my silk wrapped nails while on vacation and assumed «wrap» at this place mean silk.
The receptionist called about 45 minutes before my appointment asking if I was going to show up. I assured her that, yes, I was planning on showing up. Then she asked for my credit card information to finalize the appointment. Hmm. I told her that I would literally be seeing her in 30 minutes and that wouldn’t be necessary. She also confirmed that the «wrap» was, in fact, silk.
I showed up for my appointment about 10 minutes early and was seen 20 minutes after my appointment time. I was a little confused after walking in. I thought I had walked into a gift shop. There were kitschy stuff EVERYWHERE. The makeup and lotions that were set out looked like it had been there for years! I’m not sure you can justify asking for $ 60 for an eyeshadow palette that is collecting dust. Employees were sitting around everywhere. Filing their nails, not really doing much of anything. Maybe their time could be better spent sweeping, cleaning, or taking old product off the shelves? (Just an opinion)
My nail technician was very nice. And apparently the ONLY person that does the «nail wraps». I put that in parenthesis because I’ve been doing silk wrap for a few months now and I’ve NEVER seen the techniques or product that she used. Halfway through the appointment, she had superglued my nails to my fingers and sprayed a glue drying agent on my fingers that made them burn like I had put my fingertips into a fire. She tried to not make it hurt as much, but it didn’t help (just FYI, it’s not supposed to burn). I suggested that maybe we should just soak everything off, put nail polish on, and call it a day. She obliged.
My suggestion: if you want a simple, uncomplicated manicure, sure you can go to this place. Otherwise, I would suggest going elsewhere. I go to a really nice nail salon back home with technicians that have 15+ years experience. I’m spoiled with quality. This place isn’t it.
The only reason I gave this place two stars is because the staff was very nice. The receptionist was attentive and I enjoyed talking with my nail technician. However, I will not be returning.

I visited Creative Day Spa with a group of girls for a bachelorette weekend in OC. Let me start off by saying that prior to coming here, I read every possible review on spas in the area and it really was slim pickings. I was especially nervous about coming here after seeing the photos posted by Katherine W…
There are two locations: one in a shopping plaza on 137^th street, and another in the lower level of the Princess Hotel on 91^st street. We showed up just in time to the WRONG location. We walked up to the door and found it locked and with lights turned off. It would have been nice if they put the correct location address in the body of the email confirmation.
We raced to the hotel and took an elevator down to the spa. First impression: this is weird. The lobby is in the middle of the hallway. The «day spa» itself is super tiny and shaped like an «L» with about 3 – 4 pedicure chairs on side, and 3 hair dressing chairs and 2 manicure tables on the other side. Needless to say, we were asked to wait «in the lobby» — aka sit on a sofa in the hallway.
Each girl had a «Wave of Delight» package ($ 170, pre-​tip). I opted for the Swedish massage, manicure, and pedicure. Because there were 6 of us, we were all staggered in terms of timing for services. My treatment started off with a Swedish massage with Lynn, an elderly woman — I’d say in her mid-​50s. To our surprise, the massage turned out to be a couples massage with one of the other girls. They walked us into a room, asked us to undress and stepped out. No robe was offered. Neither of us know we were getting our massages together. The room was small, and the air was very loud. At one point I asked Lynn for more pressure and she did NOT deliver. It felt like she was just running her hands over me, not really massaging me. And get this, in the middle of the massage, her cell phone rang! She didn’t apologize for it ringing either. I was not relaxed at all. When the massages were over, she left me a towel to wipe excess oil off, but my friend did not get one from her masseuse.
We went to join some friends in the «lobby» when I was told my manicurist was waiting for me. She didn’t introduce herself and sat me at the end of the hallway without even asking me to choose a color. I began making small talk with her — her name was Janine — and she seemed friendly enough… But as I watched her work on my nails, I could tell that I would not be happy with the results. She filed my left hand with round nails, and barely touched my right hand which had square nails. She soaked my left hand, but not my right. The real kicker for me though — with almost all of my manicures, the technician usually holds my hand in a manner that helps them put on the polish well. Janine left my hands on the table, did not touch me at all basically, and she held the cuticle clipper like a pair of scissors. It got to the point that she was just over painting my nails with polish and trying to wipe up the excess with acetone. In the time that it took for her to finish my manicure, one of my friends (whose mani started after mine) was done with her mani AND pedi. I must have been in that chair for at least and hour. My nails were so unevenly polished, unevenly filed, and just downright ugly. I let Janine know that I was unhappy with what she did, and she said «We’ll have someone take a look at it. I’m sure it’s fine.»
Next she started my pedicure… At this point I knew I just wasted $ 200+ … She pretty much did not do any real exfoliating (even though I chose the exfoliating pedi), and again touched my skin as little as possible. When she held the cuticle clippers again — this time I had more witnesses around to see how uncomfortable she looked. Finally Debbie (I’m told she is the manager) stepped in and completed my pedicure. She took a look at my mani and asked one of the girls to remove the polish so she could re-​do it. THANK GOODNESS for Debbie. If it wasn’t for her, this would be a 1-​star rating because I can’t give 0 stars. Debbie was fun to talk to, we had a lot in common, and she made sure that I was happy with my services before letting me leave the day spa. She tried to get my nails as even as possible, but at least this time she took care of my cuticles and the polish looked much better.
We showed up at 11:30am and were supposed to have been finished by 2:30pm. We didn’t leave until 4:00pm, because my nails were ruined from the get-​go.
I definitely DON’T recommend this day spa at all. But if you do go, ask for Debbie.

This place is cute with an island theme. What makes it special is the staff. I called last minute on a Saturday for 5 services. They were so accommodating. Caroline is the best waxer period. The gel main was the best one I have ever had also by Caroline. I am a spa junkie. Trust me. I was the last client and did not feel rushed or anything. Will def be back. Oh it was mothers day weekend!

Extremely friendly and talented staff. Great environment. I have had my hair done as well as many beautiful manicures and pedicures here and I am always impressed.

I needed a lot of help on my hair. It was fried. And well, I got way better results than I hoped for! So happy with the service from beginning to end! And I am recommending Julana to everyone I know. She has experience and patience and can make suggestions if you need them. Plus she’s not afraid to try new things. For all the services I had the price was just fine. I made sure to book an appt before I left because I can’t imagine anyone doing a better job. And this is not the first place in Ocean City I’ve been to. Believe me. I just wish it didn’t take me so long to find Julana and Creative day spa. Thanx guys!

Brittany was great! Super friendly and accommodating. She did a beautiful manicure and a nice massage.
Décor is a little kitschy, but everyone was really kind and we enjoyed our day at the spa.

My boyfriend and I got a couples Swedish massage today. We were greeted my a friendly receptionist and were taken right away. We were in a cozy room upstairs with relaxing music playing as we walked in. The massage was amazing and I am more relaxed than I have been in months. They asked if the pressure was good and if I was comfortable. It was my boyfriends first message and he loved it. Brittney and Melanie were amazing! We will definitely go back!

What an awful experience. We arrived for our massage at 1:20, as we were called to see if we could push our 75 min couples massage appointment back a half hour. My friends massage was fine, but I asked several times for more pressure and was finally told if I want more pressure, I could upgrade from a Swedish massage to a deep tissue. I then decided to just not say anything and hope it ended quickly. It continued to get worse, with no pressure, rhyme or reason to anything Adam was doing, and I began to question his being a license professional. We asked to speak to a manager, and Bri was quite rude and nasty. She tried counting the number of minutes from when we arrived to when we finished to determine if it was short (it only lasted 50 minutes). We were told going to the bathroom took time out. They were unable to relinquish licenses of Adam’s and suggested I go to the other location to speak with the owner. Debbie, another staff member tried hard to accomodate us, following us out apologetically. Arriving at the main location, Sandy was «not there» and when looking at licensure, Adam is NOT licensed in the US. He has a license from Romania, and after researching bylaws of Maryland’s massage therapy requirements, come to find out that despite having a foreign license, you MUST submit an application for a Maryland state license. Thank goodness I wasn’t hurt, as this could have and may be a law suit. Regardless, a call to the Better Business Bureau will take place.

While in OC, my girlfriend made appointments for us. I went for the pedi, my girlfriend the mani. Cute décor in the spa, nice staff. However, I got the distinct impression the young lady doing my pedicure must be new at this. She skipped items that are normally done. No cuticle work, did not trim dry/​dead skin, no scrubbing dead skin from the heels, did not clean under the nails, no top coat after she applied polish. The spa does not offer flip flops to wear while your pedicure dries. I thought «Oh well, at least I’ll have some color on my toes for vacation» so I let these items go. The shock came when I went to pay. This paltry pedicure costs $ 50! I asked twice if this was the correct price for a basic pedicure and was told yes. I was floored! Way over-​priced even if she had done a good job. Avoid this spa.

My wife and I booked a couples Swedish massage since we were in town celebrating our anniversary. We also did the same thing last year and were happy with the massages we received both times.
Lori and Stacey were both profession and did a decent job with their massages. Lori even worked extra hard on getting some serious knots out of my back. I definitely felt nice and loose in my back after we finished up.
If we’re ever in town and want a massage again I won’t hesitate to book with them again.

I am a long time client of CDS and have never been dissappointed by any services I have received there. I have had hair cuts, hail color, manicures and massages. I have always been treated professioanlly and personally. The employees there are always freindly and the owner Sandy makes sure that everything is done correctly and that everyone is happy with the services they received. I highly recommend it to locals and visitors, you won’t be sorry!

I have been a customer at creative day spa for over twenty years. I have had many different services: manicure, pedicure, waxing, highlights and haircuts. The staff is wonderful and i’m always pleased with the service i have received. Sandy the owner is very personable and genuinely cares about her clients. I’ve visited several salons and spas in the OCMD area over the years and know the competition very well. Creative day spa stands out as a delivering consistent quality services. I highly recommend you give them a try.

I wish I had heeded the warnings from the reviews listed here. I recently went for a couples massage and it was less than a professional experience. First off– no health forms were given to us to fill out and this is Maryland law. The therapists did do a quick verbal before the session but they did not talk to us one on one before our sessions. They did not introduce themselves to us either nor did they use our names. Very unprofessional. My husband thankfully had a good massage, I however must rank the massage I received as one of the worst ones I have had… and I have had a lot of massages, I receive them on a regular basis. Next time I am in Ocean City and want a massage, I will drive the distance to Salisbury and go to About Faces Day Spa and Salon.
*Health forms are law in the state of Maryland:
10.43.21 Massage Therapy– Recordkeeping.
Authority: Health Occupations Article §§ 3 – 205 and 3−5A-02, Annotated Code of Maryland
.01 General Requirements.
A. The license or registration holder shall maintain accurate, legible, and organized client records for every client, regardless of the procedure or modality employed.
B. Sufficient information to be obtained and recorded shall include, at a minimum:
(1) Name, address, and other appropriate contact information;
(2) Summarized client history;
(3) Summarized reason for appointment or referral, including referral documentation, including forwarded reports and correspondence, if applicable;
(4) Billing and insurance documentation, if applicable; and
(5) Massage session summary in standard SOAP format, or its equivalent, which includes, at a minimum:
(a) Initial client assessment, including contraindications noted;
(b) Summarized therapy plan; and
© Progress notes, reflecting: summary of techniques used and response to techniques.
.02 Maintenance and Release of Records.
A. The license or registration holder shall keep all client files secure and confidential in accordance with the provisions of the Health-​General Article, Title 4, Subtitle 3, Annotated Code of Maryland.
B. Client files are the property of the:
(1) License or registration holder when working as a sole proprietor or independent contractor; or
(2) Practice owner if the practitioner is an employee.
C. Client files shall be released in a timely manner when authorized by the client in writing or compelled by law or regulation.
D. The license or registration holder may assess fees for duplicating client records for the patient or for another health care provider in accordance with

Was looking for a nice, relaxing massage while in Ocean City on vacation. this wasn’t it. The massage room was in a dingy basement and FREEZING! On top of that they added a tip for the therapist onto my bill without asking if I wanted to add a tip. I would have, but not the amount they charged. They should tell you that up front. A bad experience. Don’t go!

My husband bought a gift card for me to use for this spa. I went online to make an appointment. Next day I received the email that was asking me to confirm the appointment, so I called the company. Very confused girl answered me. She wasn’t able to find my reservation and offered to make a new one. I made a new reservation for different date over the phone with her. Next morning I received the phone call from that company and a the other person was asking me why I didn’t show up for an appointment. I told that person that I called yesterday and explained that yesterday when they couldn’t find my reservation that I made online, I rescheduled. After few minutes she was able to find that new reservation and apologized. After that second phone call I started thinking if the spa isn’t really organized for me, and if they made those mistakes with schedule, how serious their mistakes could be about services I requested. I didn’t feel comfortable with the idea to receive any treatments from that spa and I called them to resolve this issue. The manager told me, that unfortunately, I will have to use my gift card at their facility and no refunds aloud, even though their website doesn’t have any information about it. They told me that the person was new, the computer system was down and etc. Manager tried to reassured me that they provide good service, but I don’t want to risk it. They already showed me how sloppy their services are, and I don’t want to take any chances. What if their machines will be sync to a wrong temperature? What if something else go wrong? I don’t understand why I’m obligated to use their services even if I don’t trust them.
I would like to receive full refund. When I’m looking at the receipt my name on it contains 5 mistakes. Person who put it in the system didn’t care to check the spelling even though my credit card with my name on it was used as an example of my name. Another really annoying sloppiness.

I thought this seemed like a nice place to go but after a nail and waxing service did not go too well I looked into the business more and found that the girl who performed my service was unlicensed! She had no formal training whatsoever. At first they said her papers were at the other location, but after visiting that location they admitted she was not licenced. There is at least one other girl there who has performed services she was not licenced to do. This place is really really shady. I would highly recommend you steer clear!
EDIT*
This is a serious claim to make about a business and I do not take it lightly, If you read any of my other reviews I think you will see this is not fraudulent. While I appreciate your offer to fix my services I would prefer to go somewhere with more experienced/​licensed staff. Having unqualified staff perform services is huge deal and I sincerely hope they will consider investing in their staff because they were all very nice they just needed the education and certifications. Unfortunately it seems the owner wants to brush it off as a fraudulent review; too bad it could have been a nice place.