BounceU

Came here for my nieces 6^th birthday party, it was a hit with everyone. The girls were very accommodating and the owner knocked down the price because 5 kids didn’t show up. The only thing negative was that my sister had asked for them set up a Super Mario Bros party, when we got there they had spent about $ 20 at Party City and charged her $ 89. That was a rip off especially when Party City is down the block from us.

My little one is a huge fan of this place, we have had his birthday party here for 3^rd year in a row, but I feel that the quality of the party pros has deteriorated. They are not engaging with the kids at all, most of the time, they are just standing there instead of helping kids to climb up or organize some sort of a game on the inflatables where you can have such type of activity. Honestly, my 16 year old did a better job engaging the kids than the party pros. They did a good job serving pizza and cake, but that’s about it. Also, near the end of the party when the food has already been served and a few people started to leave, I asked one of the pros to make sure that everyone left with the goodie bag, all he had to do was stand next to the box with the goodies bags, and hand them out to each kids who was leaving, instead, he just stood there in the middle of the room, dumbly looking around. This is still a very popular place in Oceanside, and it’s very clean, but I am thinking maybe trying something different next year.

Please don’t be fooled by their ratings. They seem to be very on top of having their bad reviews removed for claiming i was never there. I was there alright and I left there with a screaming child in hand. We checked the schedule before we went and was there on December 7^th (in the afternoon) when we headed to up Long Island for the day to dine at one of our favorite vegan restaurants. The plan was to go our for lunch and go to Bounce U for free play. All I know is we checked the schedule and it called for free play. When we went. There was a private part. I cant help that decided to book a private event for financial reasons over the schedule. I don’t know what happened and don’t bother emailing me either. I’m not responding to help you figure out where your schedule went wrong. That’s not my job or place… In fact after I left they even recommended that I go somewhere else right up the block. So… I’m sure this place is GREAT like all other places I’ve been to and expected the same result, but the schedule said freeplay and it was not. That’s all I know. so you got a bad review for that. Sorry…

Basic bounce place to have a child’s birthday party. We recently attended one here and was really surprised how they really take the time to have you sign a waiver and watch a safety video than do not actually follow any of the policies. I was really disappointed to see the camera/​party photographer more engrossed in flirting with her fellow party worker. I personally would never book a party here. I should probably only give 1 star but since the actual bouncers appeared to be very clean I gave 2.

Had my son’s 3^rd birthday party here and all the kids had a great time, even the adults. Staff was friendly and they did everything for us. I was happy with the place

This place did an exceptional job on grandson’s birthday party — Nov. 7. The two boys who hosted the party were patient, great with the kids, made sure everyone was having fun and were really just very nice. The party was EXTREMELY organized. We had each bounce room completely to ourselves. The favor bags were great, as was the cake and the treasure box for birthday boy. Well run party place and lots of fun for all. Worth every penny.

A little to pricey for me to have a party here. I have been here for some parties for friends. The staff is very attentive, but they are young and often only 2 for a large party of little kids can be a bit overwhelming. It is too easy to lose track of your kids in some of the larger bouncers, they let small kids go on some of their things that are clearly too big for the age of the child.
The good thing is that most have fun and the time is well distributed between play and food time.

Went to a friends birthday party here yesterday and had a great time. Were from Queens so it was a little bit of a ride, but well worth it. My son is 2.5 years old and he had a blast, cried only because he didnt want to leave!
The staff is great, one worker in particular, wish i would have gotten his name (Young, brown hair, friendly) went above and beyond for me. I am over 9 months pregnant — due any day now (but still keeping up with my toddler) and this young man played with/​helped all the kids, but especially was a big help to me and my son, helping him up the slide so i wouldn’t have to. Cant say enough good things about this guy. Hope management reads this and gives him a special accommodation.
bottom line– great staff, great party! Would love to go back!

Had our daughter’s 2^nd bday
They literally took care of everything!!! I am a but of a control freak and had some anxiety about leaving it completely in their hands but it truly was PERFECTION!
«Mo and Rebecca» were incredible. They were energetic, courteous, friendly, eager to help, took great pics, endured I didn’t do anything but have fun with my guests and daughter!!!
Definitely recommend this place!!!

What kind of fun snatcher could not like bounce U?
I think I had more fun than the kids!!! I was here for a birthday party and my daughter and I had a blast. I felt like a kid again. Ok, who am I kidding, I stopped maturing at 5. I’m still dazzled by shiny things.
Anyway, I got on every slide, bouncy thing possible! Fun x fun! I am also glad my fat ass did not get stuck in any tunnels and have to be freed by the local fire department. Great day indeed!

Had my son’s 10^th birthday party here jan 21, 2012,…The serves sucked so bad,.Party was delayed a half an hour,.Our bounce time was cut short,.the pizza was cold,.no unlimted soda for the kids as promised,…The party was rushed from start to finish,…I am so friggin pissed,…i spent 750 and it wasn’t even worth it… Never again,.BounceU in Oceanside YOU SUCK!

This place is a lot of fun. Wish they had it when I was a kid.
Took my daughter here for a friends’ Birthday Party. She’s 3, so I found that she was a little too young for the place, but I had a ball! For kids ages 5 to… well I’m 32 so, for kids 5 to 32 this place is a great. Huge slides, and climbing walls, everything is padded and pretty well maintained. Plus the kids come out of here so tired that they sleep for hours. All around a win!

I recently had my son’s 4^th birthday party at Bounce U in Oceanside and I have to express how dissappointed I was with the service throughout the entire party. Let me begin by saying the only reason I booked them over the many bounce places available in Long Island was because I attended a birthday party at their location in Farmingdale and the service was seamless so I was impressed. Before booking the party I spoke to one of their associates and I gave her all the specifics for my party. I told her I would bring balloons, my own goody bags for the kids, she recommended I purchase two ice cream cakes because I was having 27 kids plus their parents and one would not be enough. I told her I had a picture of a theme for them to put on the cakes and she said it was fine I could email it. I booked a Spiderman character because my son loves superheros. When we arrived for the party which was to start at 3:30pm we waited until 3:40pm once I asked them if we were going to start. Once inside the first bounce room all was fine until they announced over the microphone in an extremely loud muffled heardly understandable voice that Spiderman was there. To say the least I was uphauled that when the Spiderman came out it was a woman inside the costume (Costume was pajama like quality women’s hair was coming out of the costume– Spiderman character at Farmingdale was in a great quality costume and the guy dressed up was very animated). Then after about 40 minutes an annoucement was made that we were moving into the other room. Since I paid extra for the other room to be glow in the dark the two people assigned to work my party call everyone towards the door and began to give out glow in the dark necklaces. This is were I started to notice the disorganization. The attendants never asked for everyone to get in a line so everyone could get a necklace. All my guests were in a crowd by the door and you couldn’t see who had necklaces and who didn’t because the parents stood out over the kids. Then they didn’t have enough necklaces and one attendant went out for more but that took like another 5 minutes. Then after the necklaces were given out then they started to give out bracelets. I couldn’t belive how much waiting time there was and how they couldn’t direct or instruct the guests in an orderly fashion. Now we moved into the next room where all was fine but I thought about 10 minutes before moving into the party room that I would go check the progress of the setup. Of course the party room was not setup so I asked when it would be getting setup and they said soon. I went back into the bounce room and once the attandants annouced that everyone should come over to go into the party room I again went out before my guests to make sure all was setup and they were still in the process of setting up. The 30 ballons I brought were still not in the room so I went into the staff room to get them so I could help setup. As I was bringing in the ballons I see that my guests were already being instructed to go into the party room but it was still not completely setup. So some of my family members went into the staff room and gathered the other ballons and started helping setup. At that time the attendants made no annoucements for example «please allow the kids to sit first then the adults can be seated», «There are pizza and sandwiches for the adults so please help yourselves». Nothing was said! Everyone just assumed they could help themselves. The distribution of pizza and beverages for the kids seemed to take a long time. Then there seemed to be lots of waiting around time and lots of time given for eating before the cake came out. The kids were running around restless of waiting for what’s next. I went into the staff room several times to see when the cake was coming out and to get more soda for me guests. Once the cake came out I had to help get the dessert plates I purchased unwrapped so they could be placed on the tables. One of the cakes had the Superhero Squad picture I emailed but the other didn’t which wasn’t a big deal at that time. They were waiting a bit to bring the cake toward my son to sing Happy Birthday because they were waiting for the Spiderrman character which was nowhere to be found. The lights were never dimmed to sing happy birthday nor annoucement made that we were going to sing to my son so some guests were not even aware until we just started singing. Now thankfully this was over and some of my guests left without even having cake (possibly restless from all the waiting around). Then when it was time for my guests to leave and I started seeing them making their way towards the door I had to run into the staff room to get my goody bags to give them out. I also had selected the large inflatable bounce hammer which was included in the price of the package to be given to all the kids in my party but they were not ready to be given out.