Len’s Auto Body

Love this place and Andy. They are very nice and kept me updated on the progress of my repairs. They did a fantastic job and very fast in getting me back on the road. I hope I never have to use them again, but if I do they will be where I go. Highly recommended

Our son took his older car in to get estimate for repair to turn into the insurance company. Len’s wound up inflating the repair costs excessively in order to total the vehicle. Then called him 20 minutes later wanting to buy the car from him «after you settle with the insurance company.» Sounds like they wanted to buy it cheap, fix it and flip it.
Because of them, he now has a salvaged title vehicle due to them inflating the repair estimate.
By the way… I bought the repair parts online for $ 400 and fixed it myself.

No one wants to have an accident but if you do the courteous professional service at Lens makes it as painless as possible.
I went in the day after the accident for an estimate, Tommy Young did a great job and got all the parts ordered. I brought the car in on the following Monday. It was ready in 3 days and it looked perfect.
Also, I only expected them to wash the car but they washed it, vacuumed and clean the interior so now it looks brand-​new inside and out I highly recommend them

You can tell these guys have been around for a while! Superb Customer Service! Something you don’t see very often nowadays! Andy, is a great guy took care of me all the way! Awesome experience! Yet another satisfied customer!

I had an awesome experience with Len’s after my car was hit coming off the freeway. I really love my car, so I was completely bummed out when some bonehead didnt look and bulldozed his way right into my lane. Anywho, I took my car into Len’s to get an estimate and they were very quick and efficient, got the estimate done in about 10 minutes while I waited with my 3 month old. I had gotten an estimate from another recommended shop, but it was not a AAA approved shop, so when my estimate from Len’s differed, the adjuster was more than happy to double check, and sure enough found what I was referring to and quickly updated the estimate.
When I brought my car in for the work, they were again very friendly and helpful, got me in and out in a very timely manner. I called a couple of times to check on the progress since I had a limited rental budget and a small infant who was being thrown off of his routine, and they were happy to update me, no attitude whatsoever.
When I got my car back, it looked even better than it had before it had been hit! I am still very impressed with the quality of the work completed.
Finally, when I went to use he back seat to load my little guy in his car seat, I noticed that the door they had worked on was not responding to my key fob or to the master lock on my front door. I called to inform them of the issue, they instructed me to bring it on in and they’d take a look at it. When I brought it back, I expected for them to look at it and schedule a time for me to come back as they are a very busy shop, but much to my surprise, they took it back immediately, and had me out in less than 10 minutes!
I truly hope that I do not have need to use their services in the future, but if I do, I know that I can count on their excellent work and even better customer service!
Thank you Len’s for your amazing standards and for helping to make a crummy situation into a great experience! Much appreciation! If you need body work, GO TO LEN’S!

These guys were great. They kept me informed via text and phone calls of the status of my repair. They got it done sooner than promised and gave it to me in better shape than before the accident. I’ve never seen such professionalism in a body shop. Plus, there’s an Enterprise on-​site if you need a car asap.

Unfortunately I was hit by a crazy driver! I love my truck and was so worry how the repair was going to go and how long it would take since I drive a lot for work. Luckily, Len’s auto body shop only took a week and they fixed everything and made my truck look like new! They also took care of another issue really quick! Great customer service! Hope I don’t have another accident, but if any one needs their service I will highly recommend this shop!

9.10.2015
I have the fortune and misfortune to know Len’s Auto Body. Misfortune to have had an accident. Fortunate to have Len’s Auto Body fix my car.
If you are misfortunate and have an accident. You are fortunate that Len and his folks will take care of you. Len’s Auto Body has put several of my cars back together. I have always felt like I was well taken care of.
Len and his crew are the BEST.
Special shout out to Alex… thanks for taking care of me again.
Ron Bussey

i would not take my bicycle to lens auto body took my land rover to them the they say we can bend that bumper back yeah right took it somewhere else, they use bondo on their repairs, i took my truck last year to them they used bondo on it really and jeannie just told me we do use bondo if can be repaired… just found out about the bondo on my 2012 truck do not take anything to lens auto body

Lens auto body is a class act! I had my custom front end painted, and it’s gorgeous! !! The price was right, and to boot my expedition was completely detailed (and it was extremely! Dirty inside and out when I dropped it off), my huge tires and rims were detailed.
Every one from Tommy at the front desk to Jay for the estimate, to len himself who took time to help, I thank you, oh and they did all the work in 2.5 days .
As a plumbing contractor and owning several other companies, I appreciate good customer service, the service was way over and beyond! Will never go anywhere else:-)

Unfortunately, I have need these guys more than a few times. They are always professional, courteous, provide top-​notch repair work, and even clean up and vacuum out my car! I can’t say enough about how much I love them. I live in Fallbrook and will pay the extra to tow my car here when needed.

Just had my car fixed after someone broke the front bumper and right side lights. Everyone at the shop was nice, and kept me up to date the whole time. The other person’s insurance had to pay for everything so I thought they would just brush me aside but they didn’t. I even had to go back a few days later to get more stuff out of my car and everyone was very accommodating. :) plus I left with a cleaned car! Inside and out. That was a very nice surprise.

I was backed into in the del taco drove through and I took my car here to be fixed. The fact that they buffered my lights and put windshield wiper fluid in my car is why I give it 5 stars. My car has never looked more beautiful when I received it back. The customer service was always so friendly and so helpful and honest. They also found additional problems and fixed it as well. My car feels wonderful to drive. Lens auto body is the way to go!!!

Warning people! if you have anything done there… anything whether it be storage a tow or bodywork .take it ALL out all your belongings! they stole everything that i had of value from my vehicle i locked it and they are the only ones with an extra set of keys… they denied it said some one may have jumped the fence… but…there was no signs of forced entry on a locked vehicle??? and wouldn’t the cameras have shown it?? Jeanne said theft has NEVER/​EVER happened there. with an attitude… but obviously some reviews i’ve read here warn there’s been theft in the past…

I took my wife’s car to Len’s Auto Body after she was rear ended. She was very upset since her car was her pride and joy. From loaner car, to final finish, every thing was perfect! Tommy Young made everything perfect. My wife is tough to please when it comes to her car! You should of seen the smile on her face when I brought the car home! THANKS LEN’S AUTO BODY! Jerry S

Got rear ended. The shop was recommended by my insurance company, so I called them immediately and was able to stop by for inspection right after the accident. Inspection and estimate was quick, and I was able to take my car in the next day. The shop is clean, staff very friendly, no hustle rental car next door. Easy in and out! The car was ready in a few short days, earlier than initially specified. Everything looks perfect! A few prompt follow up calls from the shop, pricing spot on — done and done! The entire experience felt more like a car rental from a dealership than auto shop — not once did I see or smell dirt, oil, another broken car or dirty mechanics (bless them, Lord!)

I took my car to Len’s Auto Body after I was rear-​ended by someone from out of state recently. I chose Len’s Auto Body because of the STELLAR Customer Service from Jeanne Buffone and the quality workmanship I have received in the past. She was courteous, professional, thorough, extremely knowledgeable… and made a potentially bad experience from an accident relatively painless… once again!
I will recommend Jeanne and the entire staff at Len’s Auto Body to anyone looking for quality work and excellent workmanship.
I take great pride in my car looking really good at all times and when Len’s was finished fixing her up she looked beautiful once again!!!

I had to get a third quote from a body shop for some tree sap damage on my car. Jeanne Buffone dropped what she was doing and took the time to look at the car and give me a quote. I explained to her that my son was taking the car in a week and we needed to get this resolved quickly. She inspected the car and gave me a very detailed quote and then faxed it over to the insurance company. She was great!
Thanks so much Jeanne!

Prossionals from the quality of work, and customer service.
Great work on my Subaru impreza STI. I will give them my business again, I recommend everyone to check them out first.

Had my Newer Benze work on there and it was not good quality workmanship. I was recommended by my AAA insurance after my cosmetic accident. I should of known the agent was bought by them. No way a business has such low customer ratings would be recommended by a large insurance agency.
They use Low quality paint/​sealed that would chip from normal driving. When I first got my car back I noticed bad orange peel paint job as well. Also noticed the some electrical wire and hose from the hood left dangling and wasn’t put back like it should. This was my weekend car with low miles and it has already show signs of bad paint job. Went back to them and they refuse to rework on their crapy job and they says it was freeway road hazard damage. I never had that issue with Mercedes original paint until after they made the repair job.
So take my suggestion DO NOT Take Your Vehicle to have them do anything unless you want Tijuana result with high cost. Just look at all the negative review on here should give you hints of how bad this shady business is.