Windrift Apartments

My husband and I lived at Windrift for about 4 years. Our apartment was on the the side closest to Lake and the noise from the cars especially motorcycles coming and going was beyond annoying. We had a unit downstairs and we could hear the pipes in the walls every single time our upstairs neighbor turned any water on including flushing the toilet. They are a very dog friendly complex which is fine except that dog poop is literally everywhere. They say they fine people for not picking the dog poop up but they never do and you can never go near any grass or you will step in it. The office people are nice until you sign the contract and move in and then they are rude and blow you off any time you say anything to them. The matienece people are great and usually come in a timely matter to fix whatever you need. We did have one major issue where mold was growing on the ceiling of our daughters room. When I noticed I called and filled out a service request online. After 3 days of hearing nothing and not being able to use her room my husband went to the office and they said it was our fault for not submitting the service request. Even with proof that it was submitted they still didn’t take any responsibility for their lack of action about it. When you renew the lease they up the price a huge amount and aren’t willing to work with you on it. They will charge you for every little thing they can. They tell you the rent price which anywhere else I have lived included everything. They add an extra charge for everything so the price they told you from the beginning then goes up hundreds of dollars. We only stayed as long as we did because my husband was gone a lot and I didn’t want to have to move everything myself to somewhere else. It is gated but the gate is always broken and their are a bunch of teenagers who always come over from neighboring complex’s to hang out at the little park and basketball court. They leave trash and food everywhere and my daughter always wanted to leave the park when they came. They say it is smoke free but people are still smoking and leaving cigarette’s everywhere and the ones that don’t smoke by their apartment just stand outside the front gate smoking so when you drive up their can be groups of people just standing their smoking. I have a friend who still lives there and she measured her apartment and said it is less square footage then they claim it is. I am not surprised as we moved into somewhere new and it is the same square footage as our Windrift apartment and it is much bigger. The amenities at Windrift are nice though. I am so glad that we are out of there and good luck to anyone moving out with getting your deposit back.

I was not happy with the customer service I received during the time I was living here. The office women are only as nice as they need to be on the outside, with no sincerity or genuine care about your happiness and well being «on the inside» at Windrift. I was even told to «find another job» when I expressed that I was struggling financially and needed to break my lease and find cheaper rent. I paid all the costs to move out and just wrapped up my final monthly payment for breaking the lease. I would not recommend living here based purely on the disrespectful and condescending select individuals in the office and how they deal with move outs.

Just moved in to Windrift last weekend and I am LOVING it. My apartment is located in the upper side of the complex and it is very quiet and relaxing.
The office staff is very friendly and courteous. Being in the customer service field, this is something that I value and appreciate.
The apartments are very nice and I am loving the fact that there is not carpet anywhere. The apartment was presented to me very clean and to my standards.
I only had an issue upon moving which involved a problem with the boiler. Once I reported the issue, it was replaced within a couple of days. I gotta give it to the maintenance staff for providing amazing service. They are on it and do everything possible to address issues in a timely manner and to the renter’s satisfaction. The follow up is excellent. Great job to Keith, Sal and Jorge!
Overall I am very satisfied with the choice I made to live here. I have not met all of my neighbors but I lucked out because so far they are quiet and respectful which is a PLUS!

I’m not sure what else to write. I lived here for three years. Then I had to fulfill job obligations. I traveled and lived in many other places. I just moved back here after living in Fallbrook. Fallbrook is great, but it is good to be home. The fitness center. The washer & dryer in my apartment. Movie room. It is AWESOME! Add to it all the community activities. There is no beating it.

The experience living here is the greatest rental experience I’ve ever had. The staff is always courteous, professional and very efficient. The response time is usually immediate. Keep up the great work!

Great Apartments! Helpful and prompt maintenance staff. The apartments come with full sized washer and dryer (which are extremely great to have). Very spacious and have air conditioning and a small fire place for cold nights. The gym is great and offers a lot of different options to stay fit. The only thing I would suggest is to remove a couple of the cardio machines to open space for a few different free weight options. Yet it’s still a great alternative to paying a gym membership. Would highly recommend to anyone looking for a great place to live! I wouldn’t want to live anywhere else in Southern California!

Still just terrible customer service. You need to hire more than 1 employee for the leasing office. The phones ring nonstop with no answer anytime of the day. Needs a lot of work!!! Yikes. Read the unrecommended reviews and tons of 1 star reviews over the years. Those poor people still stuck in a lease

Don’t be fooled. The place looks beautiful from the outside but there is many many issues to bring to attention!! Once you move in you will realize the problems really fast.
1) You hear everything. Walls are thin and you might live in separate apartments but you feel like your living with your neighbors. Toilet flushing, dog barking, kids crying. You name it! When I first moved in I had a knock on my door every night from my downstairs neighbors complaining about the noise. The funny thing is most of the time we were doing nothing but watching TV. Felt like I never could have anyone over. Must be the wood floors possibly. I would suggest renting a second floor apartment if any and keep your fingers crossed you have an easy going downstairs neighbor. Never live on the bottom floor.
2)Parking is ridiculous and sparse depending on what time you are coming and going. If you try to park around 5pm, Good luck ! You might have a long walk to your apartment home. The chances of parking near your unit are slim to none. Can’t believe you get charged to park there. We should get a credit.
3) My washing machine broke when I first moved in. Had a load of whites in the wash. A part broke (not my fault) they gave me an old washing machine. Oil spilled all over my clothes and towels. Let me tell you the apartment community didn’t care. They replaced my washer thankfully but they would not reimburse me for the clothes and towels I had to replace.
4) Had a stalker in the community. Was not comfortable living there as a single mom with kids. Whoever it was left creepy notes on my car. Brought the notes to the office to have documented in case anything happened to me. I felt so unsafe. Never wanted my kids to stay in the apartment alone. Had someone knock on my door at midnight one night. I was scared to answer. Should have called the cops. Didn’t get too much of a reaction out of them. Hope nobody else has this happening to them.
I have to stress that this apartment community is a money making machine. Once you sign on the dotted line there is no working with you if you decide you don’t want to live there. I wanted to move the day I got the place. I hated everything about the place except the décor. I broke my lease after being there for only 7 months because of the 4 reasons I stated above. I had a mean downstairs neighbor that made me feel uncomfortable and I felt unsafe living there. They didn’t care one bit. I had to pay one months rent witch is a lot for a single mom ($ 1,709.00) and they also took my full deposit around $ 500.00. I left the place perfectly clean but they charged me a cleaning fee, painting fee and so on and so forth. Think twice before you choose Windrift!

First off this is a warning! !! My apartment is beautiful and I love it but I can’t get a good night sleep here. The traffic from Melrose is so loud with all my windows and sliding glass doors I can’t leave them open at night! Even closing all the windows and the doors it sounds like I’m on a highway. I can hear my neighbor upstairs who I have named running bull all night and all morning 5am morning btw. I’m so tired all the time but it’s too loud in my apartment that I even try sleeping worth ear plugs and that still doesn’t help. I’m going to look for construction type ear plugs.

I have only lived here for almost two weeks, but I am very pleased with the apartments (especially compared to our last apartment). I had a serviced request and I was contacted the same day to schedule an appointment. The grounds are well maintained and the apartment itself is nice and spacious. Definitely glad we chose to live here.

This is probably the friendliest apartment complex I’ve lived in, and I’ve lived all over San Diego County. The staff is nice and always willing to help out with anything. The maintenance team is professional, courteous, and completes their work within reasonable amounts of time. It’s very dog friendly, and is in a great part of the town. No interstate noise, there’s a grocery store across the street, and the police department plays an active roll in the community. My family feels safe here and that’s a big plus. I only gave it 4 stars only because of the price, but then again, everything’s expensive in Southern California, but I don’t like the way they nickel and dime the residents i.e. (pet rent even after a deposit, parking fees, etc.). overall it’s a nice place to live, especially for the area.

unfortunately this update is to revoke stars. even though the apartment is lovely and the management staff is highly courteous, and seems they really want to be helpful, the problems with noise and bad odor persisted mainly because
1) there is a downstairs neighbor who keeps their front door open ALL the time, and
2) the neighbor above them habitually stores bags of trash on the front porch, including dirty diapers.
Today I had no option but to give my 60-​day notice to break my lease because of these issues.
At this point, the odors are permeating my own residence and I can’t escape the smell no matter what. it is a mixture of strong incense, body odor and heavy cooking spices (from the downstairs neighbor). And sometimes that blends with the aroma of warm bags of trash (from the upstairs neighbor).
the downstairs neighbors also tries to make me uncomfortable or get confrontational with me, every time i look outside to see where all the noise and smell is coming from. I wouldn’t need to look outside if they weren’t basically living in the front lawn, or sometimes they are just barely inside their front doorway with the front door open. either way it’s too noisy, it smells terrible and this drama is insanity — when all i want to do is quietly and peacefully enjoy the home for which I work so hard.
sadly, whenever I want to come and go from my apartment, I have to cover my nose it smells so bad, and they give me the «stare-​down» every time I need to: leave or come home, every time i go to get the mail, every time I take out the trash, or water the plants, or go for a walk — no matter what I do — because they are always, always, always out there in front of the pathway and stairs leading up to my apartment.
I am very sorry to have to leave because it is a beautiful apartment but the whole situation is beyond unacceptable. I just can’t take it anymore. What i need is a clean, peaceful and pleasant-​smelling place to call home with no stress or bizarre tension with with loud, smelly neighbors.
Please consider adopting a «no front door open» policy. If people simply closed the front door to keep their noise and odors inside their own homes, this could have been avoided entirely. my other suggestion would be to please reinforced to residents that — if they are so bored of being inside of their own beautiful spacious apartment with giant patio — there are several designated common areas (not the front lawn area or the stairways/​walkways directly in front of the building) where they can gather without disturbing the other residents.
thank you.

We have enjoyed our time at Windrift apartments. The amenities are great. We love the convenience of the dog park and the car wash station. My son and I regularly use the gym and love that it is open from 6am-​10pm.

I have been living for one and half years by now. Location-​wise, it is not far from the beach and walking distance to two malls. I like the nice looking swimming pools and clean ClubHouse. I go to the apartment gym at least every other days, which had been good experience to me. Parking is little close to each other cars but I think it is reasonable. Apartment service comes pretty fast whenever my wife or I place the service request.
I also like that they made the whole apartment smoking free. I don’t own any pets but there are many cats and dogs on the street when I walk down to the gym every night.

Called one day because right outside of our complex was a manhole that appeared to be leaking brown liquid… Lord only knows what THAT consisted of. However, when calling in to see if the staff was aware or not, customer service seems not to be a strong suit in some employees, because whatever female answered the phone followed up my concern with a snipitty, «we already have someone on the way.» I said, «oh great, thank you» and she said, «well it’s not great, but we’ll get it taken care of.»
Excuse the hell out of me for not wanting shit water exploding all over YOUR property. Next time I see anything wrong I probably won’t waste my time. I figured maybe if I attempted to save the property management some heartache to THEIR wallets due to damages of sorts they might start doing the same towards their tenants, but I can almost guarantee when I’m on my way out in two months time I’ll be kissing my deposit good-​bye! I might as well light one grand on fire myself

Very friendly and efficient staff. The grounds and apartments are always kept in beautiful shape. Pet friendly and local shopping nearby that you can walk to from your apartment. I would highly recommend living here and it is safe for the family. I love are gated apartment community.

This is an excellent place to live. Love the very high vaulted ceilings, one of the things that sets it apart from other apartments. The grounds as wonderful. the pool guy comes everyday. Love it here, been here for over 3 years. Yes, the rent is high, but I guess that is the price you pay for a clean and secure place. If you don’t like rules (got to have rules for stupid people who don’t know how to behave in a crowded living situation) then don’t move into an apartment where you have to be considerate of close neighbors. Yes, they do raise the rent when your lease expires. Carport has not been raised yet. Yes, there are fees for trash, water and sewer, seems fairly nominal.
I like that they always take care of problems right away.
Overall, very positive.

Lived here for two years now and I love it! Amazing atmosphere, trees everywhere with pastel painting buildings. Units are nice, I’ve never had a noise issue due to what I assume are thick walks. Staff are awesome and responsive, issues are usually fixed within a few hours, and the clubhouse facilities are just as nice as they look. Parking can be tough, but that’s me stretching to find something. Best complex around.

I went from a good review, to a bad, and back to a good. I believe now this all has to do with the staff. The staff when we arrived here was sales driven. As soon as you became a tenant, they didn’t answer your calls and when they did, they automatically were rude. This new staff with Jennifer as the manager is excellent. They are responsive, friendly, helpful. The maintenance staff is always great. Apartment has a lot of things constantly falling apart, but they come when you ask and the appearance overall is great. The dog issue is no longer a problem, most people use leashes and I’ve noticed less dog waste. Good experience overall.

Lived here for a couple months and it has been a nightmare. I have considered breaking my lease multiply times but like everything else this place screws you on that too. Just run from this place it’s overpriced and just looks good from the outside. If you want to live in an apt complex comparable to the Soviet Union go for it. Also the apartments them self are poorly crafted and made with cheap material. At first glance it seems everyone is friendly here but do a small thing to get on their bad side and it’s all over for you. Can’t wait to get out of this place. Look the other way with this one you will thank me