The UPS Store

The staff/​owners vary in friendliness. Probably the main reason why the rating is so low. I’d also say that some of their basic services (such as printing/​copying) are wayyyy overpriced. It’s convenient to people in the area, but it doesn’t earn loyalty in my opinion.

Unprofessional, overpriced, dirty. Although this store is closest to my house, I drive to one of the other nearby ups locations.

This is the Odessa store located on Gunn & Van Dyke Road.
I have a choice of 6 UPS stores to drop boxes off to within 10 minutes or less from my home. I usually come to this one (further from me than the one on Gunn/​Ehrlich & Sheldon in Citrus Park) for these reasons:
1. 6:30pm UPS pick up time. This store’s pick up time is later than 4 of the other stores (the one on Hillsborough/​Memorial has a 6:30pm pickup too. So, I work from home but I don’t get off until 5pm. So, this means if I’m sending out a package, I don’t have the stress of rushing to one of the 5:30pm stores.
2. The owner weighs and takes account for ever box no matter what. My packages are always pre-​labeled, so I can just do a drop-​off and trust that UPS will scan my box and pick it up, but the owner at this location. The owner takes good care of your boxes.
3. The owner will give you an honest assessment of your packaging if he thinks UPS will damage your box.
4. The owner doesn’t treat me any differently because my boxes are pre-​paid for. (I’ll do a review of the one on Gunn in Citrus Park… the only store that has given me crap for using my own shipping account, so you understand this statement)
Con:
The owner must take a break every once in a blue moon and when he does he has one employee that is not so attentive and locks up before closing time if the UPS truck is done picking up packages. This employee says, ‘dropping off’? then tells drop off customers to leave their boxes to the side and has even told us to leave boxes next to the UPS truck outside on the sidewalk! Again, my boxes are pre-​labeled and paid for, so dropping off without weighing doesn’t matter, but the sense of urgency for this kid to go home is apparent… and I watched the UPS guy scan and put my boxes in the truck before leaving the day I had to leave boxes on the sidewalk.
Con 2, but not a big deal:
I’m not in the store long enough for it to bother me, but the owner burns candles or incense or something that is extremely overpowering when you walk into this location. I have a very good nose, so anything overpowering can cause me to get nauseous especially anything too floral (there’s something about faking the scent of flowers that doesn’t sit well with me). Since I can’t pin down whether the scent is floral or musky, I think he has several scents going on at once, which is even worse for my nose. I brace myself when coming here because of the scent that I know will hit me when I walk in. It’s not a bad smell, but it’s overpowering. Again, I’m not in the store long enough for it to be an issue. I can also see how someone else would really like the scents.