The UPS Store

I went in this morning to send a box of books and was greeted by a very nice man behind the counter that was more than willing to assist me and give me the tools I needed to seal my box. This was the third different place I had to go to today to send off my old MBA books that I’m selling back and no longer needed to three different book companies.
It was definitely a good experience and would go back to this store.

This is the closest UPS store to my home, but I prefer the one on Gunn & Van Dyke in Odessa or the one on Linebaugh & Countryway. Here’s why:
My first time dropping off packages here I asked for a dolly. The owner was reluctant to let me use it, then told me that some other person put too much on it and flattened the tire, so I need to be careful with it. I’m not some big burly man, I’m an average sized woman, so I really needed the dolly for what I had.
I have my own UPS account, so I print my own labels and UPS charges me directly. I only need the UPS store to do drop-​offs. The owner of this location gave me crap for not allowing him to charge me for my packages. He told me that he only makes 50 cents per box when I pay for my own packages. I had to hear an earful about how he makes no money. Uh… I get a discount for packing and labeling my own boxes. I’m not going to pay more than double the amount for shipping just to give this guy more than 50 cents. If part of the UPS store is to allow me to drop off, then just allow me to drop off. That day he only made $ 1.50 from my transaction. I guess I have to apologize for that, but it turned me off from coming back.
If I’m coming to this location I either need to come early before work or I rush to get here before the 5:30pm pick up. That morning was before work, so I was in a rush. I really had to hear an earful from him and he gave me crap about using a dolly.
I have been in this store when the owner wasn’t around and received good service, but boy I think the owner of this place made a bad business decision if he’s not making enough money. I feel bad, but I also feel that good service and a great attitude will take you a long way.
I drop off a lot of boxes, so to avoid this guy I was going back to the one on Linebaugh & Countryway, which is harder after 5pm… I would sweat bullets in Linebaugh traffic wondering if I would make it. The guys over there are sweethearts but the last pick up is also 5:30. Once I discovered the location on Gunn & Van Dyke I took my business there.
There are days that I drop off 11 boxes or so. $ 5.50 probably doesn’t sound so bad to the store on Gunn & Van Dyke, since he doesn’t have to do anything but store my boxes a few minutes before the UPS truck comes.

Clean and convenient for all your shipping needs. Love the fact that they are open long after the disgruntled postal workers go home. I’ve never experienced long lines here and service is friendly. Great place to return dead verizon fios boxes and unwanted amazon products.

The UPS Stores offers copying, packing & shipping, and small business services to the residents in their nearby communities. This particular UPS store is located in the big Publix shopping center along Gunn Highway (across from Sickles High School), and they have provided a business mailing address for my consulting firm for several years.
The store is open Mon — Fri from 7am — 6pm, as well as Saturdays from 10am — 2pm but they also provide their mailbox holders with a front door key so that you can access your mailbox after hours. They receive US Postal mail on a daily basis and have that sitting in your box by mid-​afternoon. Since your are provided with a real mailing address instead of just a PO Box, the store will also accept packages from the various shipping companies on your behalf — and they will send an email to let you know that they have you package ready for pickup.
For small business owners they offer notary services, copying and faxing, as well as a variety of printing, binding, packing & shipping, office supplies, and promotional products services. For the average consumer you can also use all of the services mentioned above, and many people are bringing in their Christmas gifts to be packed and shipped through UPS.
I’ve been a big fan of the UPS stores for many years, and appreciate having this store located in an area that I frequent on a daily basis.