The intentions of this review are to offer some tips which may help improve your trolley experience. I love the idea of this fun and convenient transportation option, but our trolley excursion this weekend was somewhat disappointing. I am, however, willing to give the service another chance now that I have become more educated on the trolley do’s and don’ts. 1. Be sure to plan accordingly so you won’t be waiting long at the trolley stop. 2. Have cash on hand and exact fare as drivers cannot make change. 3. Avoid trolleys on busy weekends if you are the least bit claustrophobic. 4. Ask driver about the trolley schedule, estimated wait times, and delays if any. 5. Be prepared for lots of stops and delays as people get off and on. A trolley stop was located at our motel in Ogunquit and we decided it would be fun to leave the car behind and take the trolley into town. Fortunately we had a few dollar bills on hand to pay the adult fare of $ 2.00. I was told most drivers cannot make change so you will be offered tokens for future rides instead of cash back. It was Labor Day weekend so we found ourselves packed like sardines on the trolley as it took off from our motel. Our driver was kind and he politely called out stops and alerted passengers to upcoming destinations. The ride up to town just wasn’t as fun as I thought it would be. The trolley makes frequent stops and the loading and unloading takes time especially on a busy weekend. People board the trolley with beach chairs, baby strollers, bags, and other items. This adds to the boarding delays and takes up precious space. We spent some time roaming around Ogunquit center and then decided to head back to our motel about five miles away. We found a trolley stop in the center of town with other people waiting on the bench. The people waiting informed us they had already been on the bench 25 minutes. Soon after arriving at the stop an empty trolley zoomed by us. The driver simply shrugged and waved a hand in the air as he passed by leaving us to assume he was off duty or on another assignment. We waited another 15 minutes and then decided to start walking in the direction of our motel. We covered two miles without a single trolley in sight until we finally flagged one down in between stops. Thank goodness the woman was williing to stop for us, but we had to pack onto the already overcrowded trolley with standing room only. I believe the trolley can be a fun experience, but plan accordingly. The trolleys are a unique and convenient way to arrive at the beach and other destinations which may require parking fees. Also, each trolley has a name on the front such as Dolly or Molly the Trolley. This is a cute feature to point out to children.
Barbara A.
East Watertown, MA
If I could I would give them 0 stars! I rented a trolley for the biggest day of my life… My wedding! The trolley was to take us 5miles down the road to Perkins cove for our first sight photos, The driver was down right RUDE didn’t even say hello as the wedding parties got on! Not even a smile! She then told us that we were had gotten on late and that we better hurry up… my «husband» to be then showed her our contract saying we had rented it for 2.5 hours she told him that«she didn’t care» what the contract said that she was told different and that he had to take it up with her boss… Hello it’s our wedding day and we are showing you the contact! Nope she didn’t allow us our contracted time! We reached out to the boss telling her what had happened and we NEVER received an email or phone call back or even a I’m sorry!!! I would never do business with this company again!!! Brides beware don’t let these people spread their negative attitude on your special day!!!