The Capri Hotel

I can dig the throwback theme, but when the rooms are dirty and things that should work are broken it isn’t too cool. Stay away.

Why is everyone lying! This place sucks and they are deleting all the real reviews. Please stay away from this hotel. Ojai is beautiful and this hotel experience is just making Ojai look bad. That’s just sad. There are better options, The Capri Ojai isn’t what they advertise. Thanks to the power of paying Unilocal to delete reviews. Stay away.

I love this hotel, amazing stuff, beautiful, clean & relaxing room. We had a room with the patio/​yard for my dog. The hotel is very close to downtown, walking or 1−2min driving distance. I would definitely be coming back to stay here! :)

This mattress is as hard as a rock. I’m exhausted (more exhausted than I have been for the last year and a half, taking care of my baby, from which this is my one night off!), and your office manager is not answering her phone.

Staff was the WORST. So unfriendly and unaccommodating. Never said hi or asked us if they could help us with anything during our stay. You can tell they know absolutely nothing about the hospitality industry. Never even bothered to say thank you when we checked out. Ugh, total nightmare.
Beds and pillows were terrible. Could barely get any sleep because of how hard they both were. Room had just a shower and no hair dryer. Our view from our balcony was a joke. Looked out on a unkept field with a bird bath whose water hadn’t been changed in probably 5 years. The pool they didn’t bother to have cleaned, so that was also an eyesore.
The only I’m giving even 2 stars is because the location is good, just a short walk to the shops. We stayed here because we last minute decided to go to Ojai for a few days, and it was literally the only hotel left. I would have gladly stayed home and not wasted my money, had I known what a terrible experience I would have there.
Breakfast is also a total joke: pop tarts and crappy coffee.
Seriously, just avoid this horrible place with these horrible people. I’ve stayed in budget accommodations all over the world, and never have I had such a terrible experience.

The Capri Hotel (um, motel) was quite a disappointment for the price tag. The bathroom is usually my indicator for the overall cleanliness of the room and boy, did it fail. Hard water stained tile, stained tub, dirty mirror, and the best of all, the longest damn pube I have ever seen. The rest of the room gave me a very used feel with a dented mini fridge, warped flooring, buttons missing off the chair, and wires hanging from the Tv. The grounds were a mess too, it hasn’t looked like there has been maintenance in weeks with dog doo doo all over the back lawn area, black water in the fountain, privacy fencing falling off, and I could go on.
But where the hotel shined was with the great customer service we received, oh wait, that didn’t happen either… very minimal, non-​friendly hospitality from the front desk gal.
It seems like this place was/​could of been nice with the fresh remodel and an enthusiastic staff but over the years I feel that has been lost. Same with my repeat business.

Mixed feelings. Depends on what your after. Let me explain… vibe, cuteness, happy décor, a good pool — aces for the price (I paid $ 129 for a room on a weeknight). Here’s where they feel short: at 8am they promise coffee and snacks in the lobby. They were closed until nearly 8:30 without apology. Coffee in the am matters a lot to me! And 8am was a late start in the first place. Lateness here is a big deal. The snacks were high fructose crap: pop tarts etc. 10am the front door to my room felt like an assault. Despite the Do Not Disturb sign I hung on my door knob they entered and caught my sweetie in the flesh. At the same time leaf blowers roared out my door creating a noise and dirt barrier between my room’s door and my vehicle — weird thing to do to when check out is 11 and people must cross this threshold in order to leave.
This said, if you want a bright cheery place, and I do, I would stay here. In fact I’d return myself. Just have no expectations on service details and know that their staff for housekeeping, lobby and room clean up won’t be delicate with you like a higher end hotel. They’re messy and quite frankly, annoying.

This place welcomes dogs, which my boyfriend and I were so happy about. We had a lower level room with a patio that opened on to a grassy area. Our dog loved it!
The pool area is well kept. Clean, quiet. And dogs are allowed at the pool.
It’s a motel that’s been renovated and the rooms are super cute with green and white accents and a mid century modern look.
The walls are a little thin, and the downside of a dog friendly hotel/​motel is the barking in the morning.
Christopher was great. Very helpful, and he said we could check out and hang out by the pool if we wanted, which was appreciated. We will be back!

As someone who works in customer service I was shocked at how poorly they treat customers. A simple question/​request was met with extreme resistance. I am an easygoing guy. Not afraid to be direct, but I remained calm, collective, & cool in all interactions with the staff. Louie was the only person I spoke with who was polite and respectful, the others were all standoffish and unfriendly
I made a reservation a few weeks ahead of time to celebrate my girlfriends birthday. The day before our reservation, i saw a living social deal which was $ 80 less than what I paid. I called to ask it they could honor that price and was firmly told no and was quoted the rules of cancelation by Mia. She came across very aggressive and I pointed that out to her. When I asked if she was a manager, she said she was not. I said I’d like to speak to a manager and please let one know I had called to ask about this. Less then 20 min later I received an email with a cancelation notice. I called and was told No managers were available to speak with. I replied to the email and asked what the cancellation notice was about. The next morning (now day of the reservation) I received an email from Christopher, the GM, saying he was told I had been «verbally abusive» to Mia and I should «make other plans» my reservation had been canceled
I called and asked to speak to Christopher, he was not available Instead Patricia, a manager, called and asked what happened. I explained the situation and she also began to quote the rules of cancelation policy and offered no solution, nor any compassion for the way things had been handled up to this point, Patricia was not at all warm or polite.
My impression of the staff is not a good one.
I simply asked to have the price they are offering via living social honored. If they had politely explained it wouldn’t be possible I would’ve accepted, they made it into a big drama. Consequently they accidentally sent me their daily report which showed they were only half full, so it really is ridiculous to me that they couldn’t offer to give me $ 20 or $ 30 dining credit or Something as a way of addressing my curiosity. Even a «sorry it’s just not possible, but we’re looking forward to your stay with us» Instead they just lost my business entirely.

We attended a wedding a few months back and stayed here at The Capri Hotel for a few nights.
We loved the spacious room, the comfortable private patio and the quaint funky feel. My boyfriend spent some time out at the pool relaxing when we weren’t out exploring the town.
We’ll totally be back again. One thing, the crack under the door allowed for some creepy bugs to get into our room and all over the bathroom. I was killing those suckers at 1am.

This is one of my favorite hotels in Ojai. I highly recommend it to everyone. Christopher has completely revamped this hotel. It has a cool retro vibe.
The pool is gorgeous! It’s definitely one of my favorite things about this hotel. It’s very clean and I really love the décor. It’s also close to everything in Ojai.
I lead Spiritual Ojai Tours in Ojai approximately once a month, and not only do I always stay at this hotel, I always recommend this hotel to my clients as well.
Christopher is the BEST! I really enjoy talking to him.
This summer I have already been there twice, and I can’t wait to return!!!
You will love it!

This hotel was amazing! It was our first visit to Ojai and this hotel was the highlight! It is a complete throwback to 1972 Palm Springs. The décor, the cabanas in the pool and the ambience were perfect!
This place is not only «dog friendly,» it is one of the best dog friendly hotels we have ever been to. Within minutes of checking in, we went out to the spacious patio and noticed a gate out to a huge enclosed grassy property which had another gate out to the pool. Another lab that was staying right next door came out to see what was going on and instant play date! The dogs ran themselves silly for over 25 minutes! We gave our dog lunch and when he went down for a nap in the sub-​zero air conditioned room, my husband and I grabbed a bottle of wine and our portable speaker and headed out to the pool to sit under a cabana for some tunes and good wine.
The management is excellent and with the exception that my husband and I both got locked out of the room (the gate to the garden locks behind you so be sure to bring your key!) we enjoyed ourselves immensely.
We will definitely be back!

Capri Hotel was not perfect but we had a very wonderful experience here. It is a vintage-​looking hotel with a blend of 1960’s art in every room. Chris was awesome in the first place. He wasn’t extra friendly or anything but he was accommodating. He had an adorable cat, too!
The hotel was close to everything and has a very nice and huge pool with new, clean and cozy cabanas.
The hotel housekeepers were friendly. Our room was clean. We had a nice vintage phonograph and records in the room, cool patio, eco-​friendly toiletries and free continental breakfast.
It’s kid and pet-​friendly!

I thought this was a cute hotel. I was greeted by a friendly young woman and checked in without a hitch.
If your expecting a resort type atmosphere this is not for you. My room was quite large and suited my needs well. The rooms are painted a light green with all white linen and furniture. The pool area is cute and the place is kid and pet friendly.
An assortment of Ojai snacks were in the room for a small fee. Refrigerator and microwave were in the room. Parking is free.
I’ll be back if I’m ever in Ojai again.

I kept saying «pinch yourself» we have been going to the Capri for three years straight. We even celebrated my big 40^th birthday and that’s when I had the pleasure of meeting the Manager Christopher who was beyond gracious to us. We look forward to our quick little getaways and being from Ventura Its always nice to be able to escape from the fog and enjoy the sunshine!
It’s a diamond in the rough.

I love this place. It just has a cool, laid back atmosphere, like home away from home. If you are fancy pants, nit-​picky, and a know it all I’m sure you’ll find something to complain about. Oh well, can’t please everyone.
Otherwise ~quick location to local restaurants, bars and stores. ~Chill rooms that don’t look outdated and old fogy. ~Bright green rooms with white linens and furnishings. ~Stay in a patio room if you can. ~Good coffee in the lobby ~the manager Chris is a cool guy. ~Nice pool ~good times!
~favorite spot in ojai!

Stayed overnight in a whim. It was a nice room, quiet, comfortable.
It isn’t over-​the-​top luxury like you might get at a retro chic competitor like Kimpton, but it also isn’t a bland, cheap motel. I would put it somewhere in the middle with a mid century, retro aesthetic.
They promote the Deer Lodge, and provided a free drink ticket, which ended up being much appreciated and made for a fun Friday night.

First time to Ojai… It was fortunate finding The Capri Hotel for the first visit.
The lobby is very bright and organized in a comfortable setting. The guest room is as shown in the website picture, neat and clean, and have the basic essentials that you would need for a stay. I enjoyed the morning light breakfast bar, simple, but got what it need to start my day (some granola bars, yogurt, fruits, and coffee); the coffee is good and the homemade pastry provided each morning just warm up your day.
My husband and I arrived late (11:30pm), but the keys and check-​in information were nicely prepared for us upon our arrival, so we could get to our room and rest without problem. Christopher, the manager, is very helpful, he not only provided us with lots of good information around the area, also, a very fun person to talk to. We were so curious about the REM (Ready-​to-​Eat Meal) pack in the room and Christopher nicely explained about the contents to us.
It was a nice 2-​day stay, and we definitely enjoyed it.
When I plan my next getaway trip, I’ll book Capri again, it’s always the best going back to the same place where you feel comfortable.

The Capri is amazing, definitely one of my favorite hang outs in Ojai. The hotel is beautiful and the pool. sigh, I could lay by it forever. The cabanas are wonderful and super relaxing. Accommodations are really neat and the front desk staff is super sweet.
We found out about this place from our friend Sienna who lives in the area. She recommended we visit the Capri for its cool & laid back atmosphere and we weren’t disappointed. Christopher is amazing and SO nice! Super rad guy. We saw him over at the Deerlodge the other night and he recognized us and said hello. Cool place, we want to come back sometime soon! Wanna lounge poolside forever.

Okay, all of you people need to leave the manager Chris alone.
Though he was SUPER pleasant and kind to us when we were there, I get it. He may have snapped at you once (that’s if you’re TRULY telling both sides of the story), or was curt, or whatever may have happened, but guys… look at the bigger picture here:
You get a hella nice place to stay for a very reasonable price.
Chris doesn’t have to be your best friend.
They remodeled an old motel and made this place look hip. 70’s chic. Retro groovy. Nice colors. Clean lines. Very minimal when it comes to decorations, but everything chosen makes a statement. I like it this way. LA life is so screwed up and cluttered until staying at a place like this frees your mind a little.
Firm beds, but still a bit soft and comfortable. And it’s located at the end of the main strip that cuts through town, so you’re only a half mile away from all the action.
If you want a honeymoon place with jacuzzi tubs and shit, go somewhere else. But if you want a fun, relaxing, hip, cool place to stay while you make your way around Ojai, this is the place.
(And thanks for being cool, Chris. We enjoyed!)