I agree with Thadious O’s review. While team 5 has a great team leader, she trains new hires. The new hires either move slow or don’t care, leaving this hard working team leader to do most of the work. I am not complaining about the cleaning but the terrible customer service. The franchise owner is a con artist. He offers coupons and then doesn’t honor them. After my first cleaning, I was charged twice and had to fight with him to credit me for the double charge. Boo Molly Maid, you need to take customer service lessons from Disney.
Joe D.
Évaluation du lieu : 5 Nashville, TN
Molly Maid is a tremendous service. I use the team weekly and they continually provide the quality I am looking for in a cleaning service. Every inch of my home is clean, the ladies are honest, friendly and trustworthy and the cost is very affordable for a weekly service. The office staff is friendly and accommodating. I would recommend Molly Maid to anyone needing a hand with their home cleaning.
Maryan P.
Évaluation du lieu : 5 Nashville, TN
We were really happy with Molly Maid. They showed up on time, did a great job, did not cut corners and the ladies were super friendly. We also tried a few Groupon deals, because that was cheaper, but we found out Molly Maid is worth every penny. We were stood up by the other companies twice, and one tried to rob us(see my review of IGB Residential Cleaning). I completely agree with everything the previous posters said about them.
Thadious O.
Évaluation du lieu : 1 Old Hickory, TN
Awful. Have had to call manager out to my mothers house in mount Juliet 3 times because of lazy worthless cleaning. Don’t bother, clean the house yourself and save 199 bucks a month.
Saskia L.
Évaluation du lieu : 5 Nashville, TN
We used this business to replace the grout at the bottom of our shower and also the caulking around the edges of the shower. I would definitely put them in the above and beyond category. I didn’t know that Molly Maids also had a division that handled these types of jobs, but we were referred through another firm, and they did not disappoint. They spent almost 4 hours scraping out the old stuff, bleaching the grout between the tile, and also cleaned the shower head. They have all the tools and chemicals to get this job done well. We still have part 2 to complete(once the shower is dry, the silicon caulk will go in) but for this part we were very impressed and would definitely recommend them. We worked with Daron.
Abby F.
Évaluation du lieu : 5 Nashville, TN
I really try to keep up with housekeeping. I realized after the holidays I was not going to catch up and needed help. Molly Maids to the rescue! They cleaned every nook and cranny and knick knack and place I never look! Everything smells clean and is clean. They kept asking me to check and see if everything was ok or if they needed to do anything over. I told them I didn’t even think of cleaning half those places so the answer if NO. Window, window sills, base boards, under appliances, mirrors, toilets, tubs, fridge… All clean! If you are overwhelmed and want to give your place a quick facelift call them. Ask for team 2, Elizabeth and Cora. They are the best. I know they will be back to my house!